When my wife and I (30 & 32 yo), arrived at the hotel, we thought the room looked fine. We were disappointed by the lack of wi-fi, but not a huge deal. On our second day, after returning to our first "cleaned room", it reeked of cigarette smoke. It was very clear that someone had been smoking in our room. After our third day, we had asked for more toilet paper and were told no. Is it not reasonable for 2 people in a foreign land to go through 1 roll of toilet paper in 3 days? On our fifth day, we asked the reception to order us a taxi for the airport for the next morning- long story short, this simple request required several hours and a pay-in-advance. Needless to say, despite my anxiety and insistence that the taxi driver arrive on time, he arrived 20 min late and the hotel did not help us out at all. In short, the service at the hotel was terrible, and the hotel was not very clean either. In addition, do not expect ANYONE to speak any English. I am a well-traveled individual, who is non-fussy and easily gets along with others, but they appeared to almost go out of their way to NOT understand. As white people, we felt that we were looked down upon. Location is difficult to arrive at because it is fairly far from the subway. I do not recommend this hotel.
- Official Description (provided by the hotel):
- Beijing Jingtailong Plaza Hotel is located at dragon head position of the imperial palace,the QianMen commercial pedestrian street at west,borders upon east avenue of Zhushikou.It allows walking distance to the TianAnMen square and the Temple of Heaven,taking 10 minutes to BeiJing railway station and 40 minutes to Beijing Capital Airport.The luxurious and elegant decoration is impressing.It is the best selection for business or leisure traveler.You will surely enjoy the hospitality and have a good time with us. ... more less
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