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Hotel Jen Upper East Beijing(A Shangri-La Hotel)
Ranked #63 of 6,450 Hotels in Beijing
Certificate of Excellence
Pflugerville, TX
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Very nice”
4 of 5 bubbles Reviewed January 20, 2013

This hotel is very nice - modern and well appointed. Other reviews state it is away from many of the city attractions. I was part of a tour so this was not an issue for me. The staff was very friendly and the breakfast buffet was excellent with both western and Chinese options. The bed was comfy and the room was clean. Only one small issue is they rejected many of my US bills because they had a small amount of ink on the edges. I did not have this problem at any other place but maybe Beijing banks are picky.

  • Stayed January 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank txcruiser78660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thuebeijing, Rachel Wu, Digital Marketing Manager, Traders Upper East Hotel, Beijing at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, January 22, 2013
Dear valued guest,

We are glad that you had a pleasant stay with us. Your compliments on our room facilities and Food & Beverage services are most rewarding to us. Our hotel currency policy is in line with the rules and regulations set in China. As to your comments regarding our foreign exchange service, please do not hesitate to contact me directly with more details via telephone (86 10 5907 8301).
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520 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Sollentuna, Sweden
Level Contributor
399 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed January 7, 2013

This is Traders hotel is a bit more modern than it's sister hotel in the business district. Check-in was great even though I arrived in the middle of the night. No problem to get my non-smoking room. Breakfast was very good. Solid business hotel. The location is close to the airport but a bit out from the city

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LG4KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed December 2, 2012

My wife and I were part of a Beijing 8-day group tour from 17 to 25 November 2012, and we have been arranged to stay at this Traders Upper East Hotel in Beijing.

The hotel is reasonably new and the facilities are good.
The room is spacious and very cleaned, and it was well kept and cleaned daily.
Our room is facing the main express way but it is absolutely not noisy as the window is double-glazed. And because of the double-glazed window, the room temperature was comfortable without heating and air-conditioning turned on all.
The beds are comfortable although the pillows are a little too soft.
The breakfasts are very good - a lot of varieties and very fresh.
The only issue we have faced is that the internet cannot be connected although we have been informed that the room is with free internet connection. Nevertheless, we have done our surfing through the free WiFi at the hotel lobby.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LML1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thuebeijing, Rachel Wu, Digital Marketing Manager at Traders Upper East Hotel at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, December 6, 2012
Dear valued guest,

Thank you for sharing your positive experience regarding your last stay with us.

You will be pleased to know that we have a pillow menu offering a choice of 4 different types of pillow. Please do not hesitate to contact me at rachel.wu@tradershotels.com for your next visit to Beijing.
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Singapore, null, Singapore
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed December 1, 2012 via mobile

I have stayed this hotel for quite few times already....every time is wonderful stay. The facility is ok, but the service is excellent... I would like to express my appreciation to mr Ethan at the receiption. he is really a helpful and friendly staff. And also I need to thanks to Oscar and his colleague at concierge to help me fix the luggage handle.... This is the hotel you should stay !!! Thumbs up!!!!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denglei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thuebeijing, Rachel Wu, Digital Marketing Manager at Traders Upper East Hotel at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, December 6, 2012
Dear valued guest,

Thank you for your compliments.

Your encouraging feedback on Ethan and Oscar has qualified them as candidates for our monthly service star award.

Thank you and we look forward to welcoming you back soon.
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Castellanza, Italy
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed December 1, 2012

Formwhat you pay this hotel is awesome...my stay when in beijing for buisness...in a nice location near the lido area good to reach evry location.beds are enourmous and confortable...great breakfast in the morning...in my opinion not so good for dining...

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank romeo2305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thuebeijing, Rachel Wu, Digital Marketing Manager at Traders Upper East Hotel at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, December 6, 2012
Dear valued guest,

Thank you for your compliments on the hotel facilities and location.

Whilst we are happy to hear your compliments on the hotel facilities and location, please contact me at 86 (0)10 5907 8301 so that we can get more details from you regarding the breakfast and dining experience.

We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
84 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed November 29, 2012

We stayed here for 4 days/3 nights as part of a China tour. As it was part of a tour we were amazed at the quality of the rooms and the service. The girls at the front desk were friendly and efficient, and we were upgraded to a corner room on a higher floor (non smoking) with a view of the river. The corner room had 2 walls of windows, so was bright and clean, with a large comfortable King size bed, 2 large comfortable pillows each, and a big bathroom with shower and bath. As it was freezing in November, the room was comfortably heated and it was great having a warm bath after a full day touring the wonderful sights that Beijing has to offer.
Tea and coffee making facilities in the room were convenient and lovely products in the bathroom were very luxurious.
The breakfast was amazing, with all types of food, from Chinese porridges, cereals, fruits and most hot foods imaginable for breakfast.
As we toured all day and arrived back at night, the position was not an issue, and on our day off we took a Hotel Shuttle to the Silk Market and caught a taxi back to the hotel. The shuttle goes to several different venues each day, but taxis are cheap and reliable and it is no trouble getting one (but not in peak times). There is no wifi in the room, but in the foyer as in most Chinese hotels.
Overall it was a very comfortable stay and we could not ask for anything more.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank minoumex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thuebeijing, Rachel Wu, Digital Marketing Manager, Traders Upper East Hotel, Beijing at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, December 17, 2012
Dear Valued Guest,
Thank you for your compliments about our hotel facilities and services.
We are pleased to inform you that by the first half of 2013, free WIFI will be extended to all guest rooms in the hotel.
Please check out our website regularly for promotions.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 28, 2012 via mobile

We stayed here for 3 nights as part of our China tour. The hotel was excellent in every way internally, too bad it wasn't really close to any amenities though.

Would definitely stay here if part of a tour but not if we were visiting Beijjng on our own.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YOW88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Jen Upper East Beijing(A Shangri-La Hotel)

Property: Hotel Jen Upper East Beijing(A Shangri-La Hotel)
Address: 2 Dongsihuan Beilu, Chaoyang District, Beijing 100016, China (Formerly Traders Upper East Hotel,Beijing)
Location: China > Beijing > Jiuxianqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 6,450 Hotels in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Jen Upper East Beijing(A Shangri-La Hotel) 4*
Number of rooms: 403
Official Description (provided by the hotel):
Hotel Jen Upper East Beijing, managed by Shangri-La Hotels and Resorts, is strategically located in the north-eastern area of Beijing's central business district, just 20 minutes from Beijing Capital International Airport and the new China International Exhibition Centre. Well positioned between the Third Embassy District, Wang Jing Hi Tech Park and Lido Place, the hotel features 403 guestrooms and suites, two designer restaurants, one bar and one lounge, and 11 secluded venues devoted to private dining. The hotel enjoys open views of the adjacent park and city skyline and offers guests a peaceful and quality environment. Close by is the fashionable 798 art district, Sanlitun Village, the Bird's Nest and the Water Cube. The hotel's Jen's Space, Grand Ballroom and 15 flexible meeting rooms are all fitted with the latest conferencing systems, making it an ideal choice for meeting, incentive, conference and exhibition (MICE) participants and delegations. ... more   less 
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