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“Convenient hotel”

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Crowne Plaza Beijing International Airport
Ranked #81 of 6,448 Hotels in Beijing
Hong Kong, China
1 review
“Convenient hotel”
Reviewed July 24, 2014

I was booked here because of my flight delay and I am surprised what a well managed hotel it is. I dislike airport hotels usually because of rude staff and a lack in cleanliness. But this hotel is different, The staff is friendly everywhere... check in, room service and laundry and breakfast. The hotel is clean and well maintained. Kudos to everyone and i hope i will be booked there again shall i be stranded at Beijing in the future.

  • Stayed July 2014, traveled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MaidzMalaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review, July 27, 2014
Dear MaidzMalaya,

Thank you for staying at Crowne Plaza Beijing International Airport and commenting us on Tripadvisor.

We are pleased to learn that you have enjoyed your stay and our friendly staff and service were able to make your stay more memorable. We will share your comments with our team to make sure we keep making efforts in delivering consistently comfortable staying experience to our guests.

Again thank you for your comment and we look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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825 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Asia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 19, 2014 via mobile

We stranded in Beijing for one night. We were looking for a Hotel near to the airport.
Glad we choose the Crown Plaza. Very nice room. Only the aircon needed a very long time to cool the large suite down. It booked a standard room and was upgraded, handy when you travel with kids.
After just coming back from the Hawaiian Islands, it was like a shock how much better hotels in China are with half the charge...

Helpful?
1 Thank ADAM-Family-Asia
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CPBJIA, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review, July 20, 2014
Dear ADAM-Family-Asia,

Thank you for staying at Crowne Plaza Beijing International Airport and commenting us on Tripadvisor.

We are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

Again thank you for your comment and we look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Ludington, Michigan
Level Contributor
352 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed July 18, 2014

This hotel is very elegant and reasonable for the price. I also had dinner in the restaurant and the food was OK, but the place literally had 4 people eating there on a Sunday night, and it took 45 minutes for a hamburger. Too slow!
One item of note, it is NOT as close to the airport as you may think. It was 15 minutes drive with really good traffic. The next morning I had to check into Air China for my ticket to Jiamusi, and before the counter even opened there were literally hundreds of people waiting. So typical of China, so do not assume that early means no traffic or crowds. You can't escape either any time of day or night in China. Overall this place is very nice.

  • Stayed July 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review, July 20, 2014
Dear David W,

Thank you for staying at Crowne Plaza Beijing International Airport and commenting us on Tripadvisor.

We are glad to know that your have enjoyed your stay with us. Meannwhile your comments about the dinner has been documented and will be seriously looked into. Feedback like yours is very valuable to us and enables us to improve the quality of hotels to better meet the needs of our guests.

Again thank you for your comment and we look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
89 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 14, 2014 via mobile

Stayed in hotel for 3 days and had been pleased with the rooms and amenities. Room service was prompt and food surprisingly tasty. Cafe bar was good with nice local beers. Wifi was slow and had to struggle to download for online conference calls. The location is close to just one shopping mall Euro mall. The city is around 1hr drive and traffic is terrible. The hotel is good for business travelers who need to be near airport.

Stayed July 2014, traveled on business
Helpful?
Thank Sudhir C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review, July 15, 2014
Dear Sudhir C,

Thank you for staying at Crowne Plaza Beijing International Airport and commenting us on Tripadvisor.

We are glad to know that your have enjoyed your stay with us and our service and facilities were able to meet your expectations. Feedback like yours is very valuable to us and enables us to improve the quality of hotels to better meet the needs of our guests.

Again thank you for your comment and we look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mjolby, Sweden
Level Contributor
147 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed July 11, 2014

Just stayed one night ah the Crowne Plaza International Airport but fond it good.
Upon arrival I was greeted as a platinum IHG member and was upgraded to a suite. Always very nice with that kind of reception. As I arrived quite late I didn't get the chance to enjoy that "happy hour" at the Club Lounge so can't comment about the evening service. Had breakfast at the lounge though and was surprised to see such a selection at a lounge breakfast.
Everything was also nice and fresh.
The room was VERY big and had a separate lounge area. Room was very quiet even though it was next to the elevators. Nice bathroom with both a tub and a separate shower.
Fresh fruit platter was appreciated as well as free soft drinks.
WiFi connection was pretty quick and worked alright.
The shuttle bus to the airport was very convenient, ride took about 15-25 minutes depending on which terminal one wanted to go to.
Staff at the hotel was very friendly and service minded. Wouldn't hesitate to stay again.

  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank j_a70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review, July 13, 2014
Dear j_a70,

Thank you for staying at Crowne Plaza Beijing International Airport and commenting us on Tripadvisor.

We are glad to know that your have enjoyed your stay with us and our service and facilities were able to meet your expectations. We will share your comment with our team to make sure we keep making efforts in delivering consistently comfortable staying experience to our guests.

Again thank you for your comment and we look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 1, 2014

...the Crowne Plaza Beijing Airport Hotel is a pleasant surprise. Roomy. Neat. Clean. Good variety of food. Big pool. Nice gymnasium. Extremely friendly and helpful staff. Lone complaint is I waited 45 minutes for shuttle to show at the airport despite being informed by American, which cancelled my flight but provided this hotel as a compliment, that it arrived every 30 minutes on the hour. The hotel promised to be punctual delivering me back to the airport.

  • Stayed July 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review, July 8, 2014
Dear Kevin B,

Thank you for staying at Crowne Plaza Beijing International Airport and commenting us on our website.

We are glad to know that your have enjoyed stay with us and our helpful staff and service helped in making your stay more enjoyable.Meanwhile, we will share your comment regarding the shuttle bus with related department and make sure that we will improve our service.

Again thank you for your comment and we look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 16, 2014

Stayed there on a recent business trip to China and it was relaxing and was comfortable. I would recommend this property. I was able to relax without hearing any noises. airport transfers were easy and on time and made without any issues

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Byron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPBJIA, Public Relations Manager at Crowne Plaza Beijing International Airport, responded to this review, June 17, 2014
Dear Byron C,

Thank you for staying at Crowne Plaza Beijing International Airport and taking your time in writing us review on TripAdvisor.

We are glad to know that you liked our hotel and we were able to provide you satisfied staying experience. We will share your comments with our team in order to provide consistently comfortable staying experience to our guests.

Again thank you for your comments and we look forward to welcoming you back in the near future!

Sincerely,
Maggie Chen
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Beijing International Airport

Property: Crowne Plaza Beijing International Airport
Address: No.60 Fuqian First Street, Tianzhu, Shunyi District, Beijing 101312, China
Phone Number:
Location: China > Beijing > Beijing Capital International Airport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Spa Hotel in Beijing
#71 Luxury Hotel in Beijing
#137 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Beijing International Airport 4.5*
Number of rooms: 600
Official Description (provided by the hotel):
Crowne Plaza Beijing International Airport is 'The Place to Meet' with its convenient location across from the New China International Exhibition Center, Beijing Airport Industrial Park, and only 15 minutes away from the International Airport, and complimentary shuttle bus service between airport and the hotel, and should be reserved in advanced. The hotel is in the neighborhood of Beijing s largest expatriate residential community with many surrounding restaurants of varied international cuisines. Wangjing business district is a 20 minute- drive, and the CBD is 25 minutes away via expressway. The hotel provides complimentary 24-hour operating shuttle bus, which runs to Beijing Capital International Airport and should be reserved in advance. 600 well-designed rooms and suites offer the Crowne Plaza standard of comfort. A total area of 1,700 square metres meeting facilities and the largest hotel garden of Beijing provide flexibility for meetings and events. The Crowne Meetings Director and dedicated meetings specialist provide a convenient single point-of-contact for all your meeting requirements. Three restaurants offer classic cuisines to please all palates. Recreational and leisure facilities such as bar, gym, heated indoor pool, outdoor tennis courts as well as spa are also available to help make your stay even more enjoyable. ... more   less 
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Also Known As:
Crowne Plaza Beijing
Beijing Crowne Plaza

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