The worst place we've ever stayed at by far. We arrived at the airport and called them to arrange to be picked up by their shuttle, but the receptionist who answered couldn't speak English. We managed to make out that a shuttle will pick us up in 10 minutes on the 2nd floor of Terminal 2. We waited for 30 minutes then left to find a taxi. When we checked in, there were 3 receptionists behind the desk and neither one of them could understand or communicate in English properly. Having already spent 2 weeks in China up to this point, this was the first hotel we encountered where the staff didn't speak good English. The room was in a terrible state. Cigarette burns in the curtains, broken tiles on the floor, big crack in the mirror. And we found it extremely odd that as soon as we got into our room, there was a knock on the door - a cleaning lady came in and took all the drinks from the room... Why, we have no idea, but it felt a bit rude. It also didn't bother her that there was a layer of dust under & around the cans & bottles after she removed them. The walls in the toilet area was extremely dirty. We were told that the last shuttle bus to the airport leaves at 6 am, so we made sure we got on it, because the taxi had severely over-charged us the previous night. Halfway down the road, my husband noticed that the shuttle bus driver didn't close the luggage doors after everyone got on, so we stopped him and had to shut it ourselves. Luckily, nothing fell out along the way. This is just a terrible place, avoid at all costs.
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