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All reviewsbusiness tripconference hotelsubway stationnice hoteldecent breakfastrooms are spaciousvery comfortable staycomfy bedthe executive loungehotel managementclose to the airportf bchinese foodmin walkupgraded to a suitestayed for nightsgreat room
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Reviewed May 11, 2009

My family and I spent 8 days total at the Crowne Plaza Sun Palace Hotel in May, 2009 over two different periods. Our basic premise for choosing the hotel was 1)it allowed for more than 1 kid in the room; 2)it seemed like a new, clean and 4-5* hotel; and 3)great price/value for the hotel.

We were not disappointed one bit - in fact we came to think of our hotel as our "temporary home" and were really able to relax and refresh from our long days out sightseeing.

The best thing about the hotel was definitely the service. From top to bottom everybody was extremely nice and helpful and friendly. Our two kids (aged 3 and 1) were immediately given lots of attention. The staff from the front desk to the concierge to the bell staff to the hotel management called us by name the entire trip. The concierge really tried hard to help us out by getting train tickets ahead of our stay, which another hotel in another city refused to do for us.

The rooms were brand new and comfortable. Nicely appointed and tastefully done. The hotel itself is still a bit of a work-in-process. There is an adjoining complex that houses ballrooms, event facilities, restaurants and a spa. Two of the restaurants (both Chinese) are open, while the Italian restaurant is yet to be opened.

The knock we read about on the hotel is that it was out of the way. And yes it is and no it isn't. It's not close to the center of Beijing, and by the center I mean Forbidden City. The hotel is on the third ring, and you can tell that in another five years the landscape will look a lot different from where it is today. Lots of construction going on. Nevertheless, we trucked the family to the neighboring subway station (2-3 minute walk) and were in town rather quickly (i.e. one transfer). We were surprised by a few really good restaurants in the area that were within walking distance. It's not the kind of hotel where you're going to leave in the morning, come back for lunch and then leave again in the afternoon. Pretty much when we left, we were gone from morning until evening and we came back for the night.

There is a pool, which was great for the kids. While the kiddie pool and hot tub looked to be undergoing some renovation we were able to sneak a corner of the lap pool for ourselves to swim with the young kids.

We tried two of the restaurants and they were fairly expensive and on par with most western restaurants. What would have cost us $10 at a local restaurant would cost us $50 at the hotel. To be expected. The food was good. There is a good Sunday buffet with lots of Asian fare (Chinese, Japanese, Indian) and a chocolate fountain to boot. Evening live music in the lobby. Most everyone spoke English.

Taxis were waiting to take us into town or where ever we wanted to go from the hotel. We had only one issue with a cab flat our refusing to take us to our hotel from a place near the Zoo. We attribute this mostly to the Golden Week mad house and not the actual location of the hotel. The hotel had a easy English and Chinese map with directions to give to any cab.

All in all, I would highly recommend this hotel if there are people who are looking for a great hotel at a great value. I think once this hotel is 100% finished and operational, combined with the neighborhood being fully developed and you're probably looking at rates being twice as high at least.

  • Stayed: May 2009, traveled with family
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2  Thank lcute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2009

Stayed here for a week and can't say enough about it, The food here is the very best the buffet diiners and breakfasts are out of this world. Our room was huge and spotless , great beds to sleep on after a hard days sightseeing. The staff were very friendly and helpfull. We shall be back....

  • Stayed: March 2009, traveled as a couple
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1  Thank timbo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2009

We picked this hotel for its location, close to our son's boarding school and subway lines. We love China, but it sure was nice to be in this amazingly clean new hotel with its large beautiful clean pool and fitness center. Compared to other hotels in the area it is an amazing value, and it has the best pool we've experienced in China. Clean, comfortable rooms with comfortable beds. The high quality buffet breakfast has plenty of fresh fruits, omelets, pastries... It's a short walk to the #2 and #10 subway line so you can ride anywhere you need to go. We did have to pay extra for internet, and it was so new it wasn't on gps yet so hard to find. We are already booked to go back!

  • Stayed: October 2008, traveled with family
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2  Thank DalianOntheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2009

Spend three nights at this hotel; from January 13-January 17, 2009. Upon arrival we were greeted by the bellhop, and the check in was a breeze. The room is nicely arranged with all the modern convience; the sitting stone stool in the shower is a big plus. My wife and I did utilize the gym and the indoor pool at the hotel; the free weights and treadmill keep us from gaining too much weight while indulging ourselves with good Chinese food. We had our breakfast every morning at the lobby restaurant; it is included with our room. The breakfast is good, you have your choice of American/Japanese/Chinese. However, I thought the dinner buffet was bit overpriced and the food wasn't that good. We never had the chance to dine at the other two restaurants at the establishment (Yunan cusine and Cantonese Seafood); perhaps next time around. There are plenty of restaurants near by the hotel, a short cab ride would get you there. The only negative part of this particular hotel is that it is brand new, and 3 out of 5 cab drivers required us to give them specific direction to get to the hotel. Overall, we liked this hotel: 1. the price $100 per night 2. the service 3. it is new.

  • Stayed: January 2009, traveled as a couple
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2  Thank retiredhaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2009

Stayed there nearly 10 days while looking for an apartment. The price was very good and the hotel and rooms quite nice. Definitely 5-star decoration.
However the location of the hotel is not convenient. It is close to nothing except some construction sites. You cannot go out in the evening for a walk, there is nothing to see, no restaurant, no shops, nothing. There is no taxi queue at the hotel so they have someone get you one from the street. The hotel is on a one-way street along the expressway. So when you get a taxi and wish to to to the city center or on Ring Road 3, the taxi is going in opposite direction and results in a detour of about 4km.
On the other hand the subway (line10) is 10-15 walking distance and the best way to get around as if you take a taxi back to your hotel and even show the driver the hotel business card he will have no clue where this is. most of the time I had to help the driver with my limited mandarin.
In any case, if you don't mind the location and are willing to take the subway, this ios great value.

  • Stayed: January 2009, traveled solo
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3  Thank Jean-Pierre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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