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“Big rooms, free wifi”

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Crowne Plaza Beijing Sun Palace
Ranked #64 of 6,450 Hotels in Beijing
Certificate of Excellence
Zwolle, The Netherlands
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Big rooms, free wifi”
3 of 5 bubbles Reviewed November 26, 2013

Nice hotel with really big rooms. I had a very nice working spot in my room which felt almost like a small office. Great. Breakfast is fine and the service adequate. The reception gave me a small map with instruction in Chinese to the taxi driver for my meeting somewhere in Beijing. Big swimmingpool, but the sauna and showers are dirty and smelly. A metro station is easy to reach by foot. Two wine glasses were smashed by a waitress and almost ruined my trousers. However, apologies were made and I received two free wines.

Room Tip: Take a room at the back side, because the front side has a lot of noise from a busy road.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meeuwsenmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza S, Guest Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review, November 28, 2013
Dear Meeuwsenmj,

Thank you very much for staying at Crowne Plaza Beijing Sun Palace and for sharing your experience with us. :)

We are really motivated when you mention you enjoyed the big guest room, reception service and the swimming pool. And we are deeply sorry that the sauna and showers are below your expectation. We have shared your comment with hotel management and related department with follow up actions. We are sure you will see the improvement we make the next time you visit Beijing.

Thank you again for the feedback. We hope we can welcome you back soon.

Crowne Plaza Beijing Sun Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Qingdao, China
Level Contributor
98 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed November 12, 2013

I stayed at this hotel as it was hosting a conference and there was little choice in the area. Its a Crowne Plaza.... Its what it "says on the box". Reasonable rooms, comfortable beds, reasonable soundproofing (Though not great), decent breakfast. Some confusion on my booking which took three trips to reception to solve. (2 days booked one method and 1 day another threw their system into turmoil.). Generous welcome drink which was appreciated. But only half the lifts in action most of the time which left guests stuck on upper floors far too long, which was very frustrating; presumably to save money. (Which is a bit rich when rooms are over 1200 RMB per night.)
Why nondescript? There appears to be nothing much in the area, apart from a brand new shopping mall and Parkson next door. Good news is its 600m from Line 10 metro, and only 80 RMB in a taxi from Airport so its quite easy to get away from the place. Would I stay again? Probably not. Better located hotels for the same or more reasonably price available in Beijing.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PlantationJohnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review, November 14, 2013
Dear PlantationJohnny,

Thank you for staying at Crowne Plaza Beijing Sun Palace and for taking the time to write us such a candid review.

While we are pleased with the good and really good comments on our rooms, beds, breakfasts, we truly value the straightforward feedback as this gives us the opportunity of improving stay experience for our guests and your future stay. We understand that the confusion of your booking and waiting for the elevator is really upsetting. Please accept our sincere apology.

As you mentioned, the hotel is 600m from Line 10, and close to the airport, it is quite convenient to get to all over Beijing. And with the new shopping mall's opening, the area is actually booming. We hope you could enjoy more excitements and freshness should you stay with us in your next visit.

Thank you again for the feedback.

Crowne Plaza Beijing Sun Palace
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Camby, Indiana
Level Contributor
81 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

Very nice place to stay in Beijing, everyone at hotel was very friendly. Very comfortable beds, and I love the fact that they gave you toothbrushes other great amenities every single day, I may not have needed them every day, but they are going to be great to take on other trips. Breakfast was always really good as well. Enjoyed having free wifi.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review, October 30, 2013
Dear Melissa,

Thank you for staying at Crowne Plaza Beijing Sun Palace and for sharing such a wonderful feedback.

We are very glad to know that our friendly staff, comfortable bed, free wifi and breakfast helped in making your visit enjoyable. Your encouraging review will help us constantly improve our quality as we hope we deliver a truly memorable and authentic experience to all the guests.

Look forward to seeing you soon.

Crowne Plaza Beijing Sun Palace
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Raleigh, NC
Level Contributor
145 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

I recently had the pleasure to stay at this Crowne Plaza in Beijing. The room was great and the staff is helpful and friendly. If you are working in the northern part of Beijing and/or want to have easy access to the airport this is a great place to stay. I am headed back there very soon, and I am glad I am staying here.

Stayed October 2013, traveled on business
Helpful?
Thank Gregory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review, October 24, 2013
Dear Gregory,

Thank you very much for choosing Crowne Plaza Beijing Sun Palace while you are in Beijing. It is really good to hear that you enjoyed your stay with us and is content with our location, gurst rooms and staff service.

Look forward to seeing you soon.

Crowne Plaza Beijing Sun Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

We stayed here on business and found this hotel to be quite adequate for our purposes. CPSP was completed in 2008 to support the Olympics so it is relatively new. The staff is friendly, eager to assist you, however, some language barriers do exist as English can be tenuous by some, so be sure to learn basic phrases before your visit - which one should do anyway. If you need anything, visit with Concierge. Chief Concierge Winnie Su is excellent at coordinating logistics and recommendations. She assisted me on several occasions for both small and larger scoped tasks. She also has a decent command of the English language. Housekeeping was excellent. One day I did not leave the room until 3pm, returned at 9pm to find a clean room This does not always occur in US hotels, even 5 star luxury. CPSp is located in NE Beijing, approx 30-40 min cab ride from Forbidden City, 15-30 min form China National Convention Center/Olympic Park, and 15 min to Sanlitun Village Shopping Plaza, an hour fro Great Wall Mutianyu, all depending upon traffic. We never had trouble getting a cab and always carried the hotel's business card as not all cab drivers know whee everything is. Wi Fi was easy to connect to. Hotel food is average to very good with some exotic offerings in the upper level restaurants. This hotel caters to a lot of business travelers, Asian tourists and airline staff. Breakfast buffet was diverse and international. No Fee currency exchange is available at Front Desk with a $200 max per room per day. Parkson, a mid to high end luxury brand departent store is next door. If you need any cosmetics, they carry a great array of and numerous prestige lines (Chanel, Sisley, Givenchy, Clarins..) and Western brands (Tumi, Samsonite, Ecco, dansko, Hermes, Ports) so this is convenient if you need anything on the fly.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IMHO X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza S, Public Relations Manager at Crowne Plaza Beijing Sun Palace, responded to this review, October 20, 2013
Dear IMHO X,

Welcome to Crowne Plaza Beijing Sun Palace. And thank you so much for taking your time to share with us your wonderful experience.

We are glad to know that our staff service, location and restaurants helped making your visit enjoyable. Your encouraging review will help us constantly improve our quality even further as we hope we can exceed over and beyond our guest expectations.

Thank you again and we look forward to welcoming you back in the near future.

Crowne Plaza Beijing Sun Palace
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Herne, Germany
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

I am sure that this hotel was one of the best in the town at one time. The staff were very friendly and helpful. The room was large and clean, The bed was large and comfortable. Well fitted out with free wifi and several English TV stations for the 3:00 AM jet lag nights!! The woodwork in the room was showing its age as was the carpet which could do with renewing.
The restaurants are quite good and reasonably priced, not that I am an expert on Chinese food. The only disadvantage that I found is that it is out of the way and there does not seem to be much of interest within walking distance.
I would stay here again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank klopstock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza S, Quality Manager at Crowne Plaza Beijing Sun Palace, responded to this review, October 11, 2013
Dear Klopstock,

Thank you for staying with Crowne Plaza Beijing Sun Palace. We are so glad to hear that you satisfied with our hotel and gave praise to our staff service and facilities.

Please be advised that there is a new lifestyle shopping centre behind the hotel opening in two months and more than 20 restaurant including Chinese, Korean, Japanese, Thai, Western and Starbucks will be available. We believe the opening of the mall will provide more excitement and new adventures to all the guests.

We hope we will welcome you back in the near future.

Crowne Plaza Beijing Sun Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed October 2, 2013

Large and clean rooms with an excellent bath room.
Helpful staff; they're always ready to be at service.
The restaurants in the hotel are not so recommendable; I have tried them a couple of times during multiple stays.
Issue with this hotel is it's location; 10 minutes away from a train stop is bit long and might not get you where you need to be. Getting away from the hotel by taxi is not always easy because they are sometimes just not available because of the somewhat remote location.
Other than that if you need to stay in this North area of Beijing this hotel offers a good stay at a reasonable price.

Room Tip: I have stayed at the higher floors only; all good rooms at floor 20 up. The back of the hotel is qui...
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johannes H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza S, Quality Manager at Crowne Plaza Beijing Sun Palace, responded to this review, October 11, 2013
Dear hans_hasselbach,

Thank you for staying with us and we are delighted to know that our staff service and hotel room made your stay experience memorable.

We are located by the third ring road and close to the CIEC, CNCC and Yansha Commercial Area. We have two subways and two bus stations within walking distance and shuttle bus is available for in-house guests to ease the traffic challenge. Please feel free to contact our Concierge if you need anything or when the drivers could not locate the hotel.

We are looking forward to welcome you back soon.

Crowne Plaza Beijing Sun Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Beijing Sun Palace

Property: Crowne Plaza Beijing Sun Palace
Address: Yunnan Dasha, Northeast Corner of Taiyanggong Bridge, Xibahe, Northeast 3rd Ring Road, Chaoyang District, Beijing 100028, China
Phone Number:
Location: China > Beijing > China International Exhibition Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Spa Hotel in Beijing
#43 Business Hotel in Beijing
#50 Romantic Hotel in Beijing
#58 Luxury Hotel in Beijing
#112 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Beijing Sun Palace 4.5*
Number of rooms: 515
Official Description (provided by the hotel):
Crowne Plaza Beijing Sun Palace is located in Taiyanggong area, close to China International Exhibition Centre, China National Convention Centre, Yansha and Wangjing Commercial Areas. Taking the high speed way to the Great Wall only takes an-hour drive. Yonghe Lama Temple, Olympic Green, Sanlitun and 798 Art Zone is also nearby. Get into Beijing Capital Airport, only 25 minutes driving distance from the hotel or walk to metro line 10 and line 13 within 10 minutes. Aegean mall next door provide you convenient options of shopping and entertainment. The 25-storey landmark tower features 515 well designed and spacious rooms and suites with panoramic view of the city. The hotel stands out with its comprehensive facilities consisting of 2 ballrooms, 1 outdoor marquee and 13 multiple function rooms, catering to all sizes of meetings, conferences and social events.The hotel also combines with a choice of innovative restaurants and bars. Award-winning Rainbow Restaurant offers a range of unique Yunnan flavors. Master Chef Kong in JUN Restaurant uses the freshest ingredients from Yunnan to create his unique style of healthy Cantonese cuisine. The Market Restaurant selects the best ingredients and tempts wonderful taste, with a healthy twist of modern ideas in every dish. Level One Bar serves over 20 kinds of imported beers with homemade burgers to create the perfectly evening.Take a dip in the F6 indoor swimming pool or work out in the modern gym, as part of your relaxing stay. ... more   less 
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Also Known As:
Crowne Plaza Sun Palace Beijing Hotel Beijing
Crowne Plaza Beijing
Beijing Crowne Plaza

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