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“Great and Convenient Business Hotel”

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Grand Millennium Beijing
Ranked #36 of 6,551 Hotels in Beijing
Certificate of Excellence
Reviewed January 5, 2013

I had the pleasure of staying 5 days in mid-December 2012. I was upgraded to the Business floor. Either they felt I deserved it or they did not have any smoking rooms available elsewhere in the hotel.

My stay was great for a business trip. I was beside the office location (Fortune Plaza) I had to spend some of the days. The Business Lounge on the last floor is well designed and reasonably well furnished for breakfast. The service was also attentive and professional. It became however amateur hour when it was time for cocktails or evening drinks when each order is taken individually and no hors d'oeuvres or munchies are around to be found. We also had difficulty in reserving the meeting rooms on the floor.

The various hotel restaurants are fine serving quality food.

My room was of a good size, making my longer stay more pleasant. The amenities were of good quality and refurbished daily. The internet was fine all days except for the one when its instability created some panic as I was to finalize negotiations from a distance and could not always respond to the other party or colleagues in a timely manner as you would expect in a stable internet environment.

I like changing hotels when I travel but would recommend this hotel if your business takes you near by. I know I will go back when dealing with people at the Fortune Plaza.

  • Stayed: December 2012, traveled on business
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Thank Boubou60_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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539 - 545 of 1,238 reviews

Reviewed December 27, 2012

Very impressed with this hotel as wasn't expecting a huge amount given the relatively cheap room rate.
Lobby and room was beautifully designed and very spacious. Beds were very comfy too.
Brilliant double headed power shower that had excellent water pressure.
Staff were very friendly albeit slow at checking us in
Had the room service there a couple of times and it was fairly good and nothing to complain about
Conceirge was very good at booking a great Peking duck place called Duck Du Chine which from previous experience can be difficult to get a table at.
Breakfast wasn't amazing though and could do with improving the quality of the produce on offer

  • Stayed: December 2012, traveled on business
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Thank Thor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

Stayed for two nights. Very good hotel. The room was what a five star hotel room should be and so was the bathroom. The housekeeping also did a pretty good job. The only small problem I faced, and I think this applies to basically everywhere in mainland China, is the language barrier with the front desk. Although they tried their best which wasn't too bad. The breakfast was tasty and fresh. The location of the hotel is in Chaoyang district's business area and taxi driver's usually don't have problems finding the hotel.

  • Stayed: December 2012, traveled solo
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Thank Alt E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

location is good if you need to be in this business district. Concierges are very helpful to deal with taxi drivers, directions etc.
The restuarant service is very very bad. Staff is impolite and not very well trained. They forgot orders, behaved strange (could be language issues), and the food quality was below expectation. Recommend not to eat in the hotel. However breakfast was good.
Internet is free throughout the hotel. Recommend to take a suite as it has some nice complimentary services, including a board room meeting one can use at the 27th floor. Staff at the executive floor were very helpful!

Room Tip: take a suite, it is worth it when you need to have business meetings
See more room tips
  • Stayed: November 2012, traveled on business
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Thank IST_123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

I have stayed at the Grand Millenium many times as it is very well situated for thr business district. I really enjoy the hotel. This review will, however, be heavily influenced by the, in practice, NON EXISTENT INTERNET ACCESS!

Thr hotel itself is very nice with a couple of good restarant options and nice bars - one with live music and cigar smoking in the evening (maybe not to everyones taste!). The rooms are spacious and the executive club on the 27th floor is excellent, also because it alows you to bypass the some times slow check in/out in the main lobby.

Now to the internet connection! In the executive rooms the offer free internet access - but it is not much of a freebee as it is worthless if you have to work. Everyone knows that you should never do any "heavy" things via wireless. Therefore, I of course used the cable version. Little did it help when I was met with the message, that a 2.5 MB document would 3 hours to download! After an hour of frustration I took to cobsequences and switched to my mobile connection. After 3 hours of work I looked at the "damage". 1,200$ - long live data roaming. This will cost me more or less the same as one week for the room! :-(((( !

CONCLUSION: A big shame that this - otherwise very nice hotel - falls through on a thing that should be a standard service.

Room Tip: Get an executive room.
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  • Stayed: November 2012, traveled on business
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1  Thank DenmarkDanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrdMillenniumBeijing, Hotel Manager at Grand Millennium Beijing, responded to this reviewResponded November 27, 2012

Dear Readers,

Whilst seemingly happy with all other aspects of the hotel, this reviewer has decided to scathe the hotel with an extremely disappointing review, so please allow me to clarify the facts:

The hotel's internet connection is complimentary to all hotel guests, plus there is Wifi throughout the entire hotel including all guest rooms.

The hotel's internet connection is the best packages a hotel can purchase in Beijing, both in speed and broadband width, which we pass on for free to hotel guests.

The strength of the internet signal is affected by; (1) the amount of users on-line and the amount/type of data they are downloading; (2) the hardware of the user; (3) the website's country of origin*; and (4) the content of the website.

*please note: international websites are subject to filters and some websites, including most international social media are blocked in China

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012

I'm traveling a lot. I stayed in hotels in NY,London and other cities. But the Grand Millenium is in a class of its own. It is the first hotel I saw with safety equipment( torch and drager) in case of a fire. The bath with the view of the city was something else. The concierge was very helpful and patient. Without asking they wrote the name of the hotel on a businesscard in Chinese. That is if you want to use a taxi to get you back to the hotel.

Stayed: November 2012, traveled as a couple
Thank 237Susan123237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrdMillenniumBeijing, Hotel Manager at Grand Millennium Beijing, responded to this reviewResponded November 27, 2012

Dear 237Susan123237,

Thank you for taking the time to write such a wonderful review, it is always very pleasing to see the team has performed well, particiularly the conceirge in this case and I will be sure to pass on your kind words.

Best reagrds,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

Grand Millennium really does it beyond call-of-duty... Everything is perfect - from check-in to check-out my GF and I experiences nothing but great service, 5-star comfort, attention to details, excellent food and catering - and then of course the familiar, lovely modern, high-class design and quality of the rooms. Something you as born and raised with Scandinavian functional design in architecture and furniture surely know to how to tell the difference between poor coping and genuine quality...

Having lived in Beijing for years, I have seen a lot of 5-star hotels, but GM is really in a class of it own... As my GF said after 5 minutes in the room: "- This is the best and most luxurious hotel I have ever stayed in"... I must agree...

Tip for management (that 1% drawback): - Please learn staff how to really polish both leather and sway shoes... :-)

Look forward to return for more GM luxury...

  • Stayed: November 2012, traveled as a couple
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Thank Levystar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Millennium Beijing

Address: Fortune Plaza, No.7 Dongsanhuan Middle Road, Chaoyang District, Beijing 100020, China
Phone Number:
Location: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Business Hotel in Beijing
#23 Spa Hotel in Beijing
#25 Romantic Hotel in Beijing
#35 Luxury Hotel in Beijing
#53 Family Hotel in Beijing
#105 Best Value Hotel in Beijing
Price Range: $117 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Millennium Beijing 5*
Number of rooms: 521
Official Description (provided by the hotel):
Grand Millennium Beijing is located in the CBD and is part of the Millennium Hotels and Resorts. This is premium 5-star deluxe hotel. Convenient transportation for leisure and business guest. We have 521 grand and spacious guestrooms and mulitple dining options offering a variety of cuisine. For relaxation you can enjoy live entertainment at Havana (house bar). All guests have complimentary access of the award-winning Oxygen Club and swimming pool complex. All rooms have FREE high-speed broadband internet access and FREE WiFi is available through-out the entire hotel including public areas. ... more   less 
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Also Known As:
Grand Millennium Beijing Hotel Beijing
Grand Millennium Hotel Beijing

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