For anyone planning on visiting Beijing,China, do not stay at the Hai Te Hotel. You will be extremely disappointed. There were 3 sets of Canadians that had booked that hotel. Two of them left after the first night. The third family is still there but went through an ordeal to change rooms 3 times. There was rat poison and roaches in the rooms. The carpets were filthy. The washrooms weren't clean. You had to boil any water out of the tap.....and the list goes on. The family that stayed were put in one discusting room first, then moved to a spa room. They had to be let in everytime because they weren't allowed keys. They weren't given any blankets, just a sheet. There was tea from some other guest still there and the washroom had never been cleaned. They tried to leave the Hai Te Hotel after the spa room ordeal. The staff tried desparately to have them stay. They promised to move them into an executive room to keep them there. They pondered over dinner and decided they would stay. When they told the hotel staff, they had to wait another hour in the lobby for the room to be ready. It was 9pm at night and the kids fell asleep in the lobby. We fought for them so they didn't have to pay for the first night. The hotel didn't want to agree. The hotel wanted them to pay at least half. Finally we called a local who spoke the language to help out. She called the manager of the hotel and gave him a piece of her mind in Mandarin. Funny thing, after that the first night at the hotel was free. The manager tried to say that no Canadians had left the hotel which we know was true because we talked face-to-face with them. Anyway, long story short, DO NOT STAY AT THE HAI TE HOTEL.
Location: China > Beijing
Ranked #1,845 of 6,599 Hotels in Beijing
Hotel Class:3 star — Haite Hotel 3*
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