We stayed at the Wenjin Hotel during a conference at the main building of Tsinghua University.
Location: The hotel is within walking distance to Tsinghua University and Google. It is in a newly developed area with a newly built science park next to it. Starbucks, KFC and Subway are within easy reach as are several Chinese restaurants (Beijing duck, Hotpot). For sightseeing, the area is not interesting, there is only the Old Summer Palace and the Summer Palace nearby.
The next Subway station "Wudaokou" is in walking distance (about 10 min). But be aware that travelling into the city center will be around one hour.
There are supermarkets nearby.
Rooms: We stayed in an executive room on the 22nd floor (non-smoking) at the conference rate of 868 RMB. The room was spacious and clean, as was the bathroom which also had a bath tub and lots of complimentaries (bath foam, scratch towels, toothbrush, etc). The shower door was not closing properly, which resulted in small "floodings" on the bathroom floor. The bed was comfortable and the room had a safe, TV and internet (cable).
Service: The staff speaks very poor to almost non-existing English. We had to book a taxi for getting to the airport at 4.30 am, which was a problem at first because no one would understand us ( I do speak some Chinese, but as I experienced in several places in China, the staff gets so nervous when "Western" guests ask for something that they just end up doing nothing). We then asked for someone who speaks English and they got one very nice and helpful guy who was booking the taxi for us then and who even made sure that the person on the nightshift would know about it. Unfortunately, I don't know his name, but he was really helpful.
The receptionists and restaurant service are not well trained, but the cleaners are. I once got back to my room while the cleaner was in, and she didn't let me in before I showed her my room key card.
Breakfast: There is only one breakfast included in the room rate, so you have to pay for the second one (60 RMB). The service was very poor! The tables were not cleaned for a long time, and I just ended up getting my own coffee as the staff was very slow. I do not care if things are a bit slower when I am on vacation, but as I was there on business, I expected fast service.
The buffet was great and good value for the price. Western breakfast choices included eggs, waffles, toast, jam, butter, pastries, cereals, juices, milk, and fruits.
Summing up, I would have expected more from this hotel, especially concerning the service, that's why I only give them an "Average". I stayed in cheap hostels in China with much better service.
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- Also Known As:
- Wenjin Hotel Beijing