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“BJ Business trip” 4 of 5 bubbles
Review of The Westin Beijing Chaoyang

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The Westin Beijing Chaoyang
Ranked #34 of 6,437 Hotels in Beijing
Certificate of Excellence
Milton Keynes, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“BJ Business trip”
4 of 5 bubbles Reviewed April 23, 2013

Nearing the end of a two week business visit to Beijing, the room is spacious, although being on the 11th floor, the traffic noise continues all night, cant complain about the room, but rooms are expensive and breakfast is only included if you stay in the even more expensive executive area of the hotel. The staff are very helpful, the breakfast and the bar are very nice and being next to a Subway station is very useful.
The internet connection is good, although having to pay extra when the room rate is not exactly cheap is a pain - and sometimes you do loose your connection - and I am not going to complain about Facebook being blocked as i was able to phone home through Skype.
Would I recommend this place? Sure if you dont mind the cost.
I think next trip I will try and persuade my company to find me somewhere with lower room rates though.

Room Tip: ask for a room that doesnt face the main road and if you can pay the extra for an executive room
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Middenface
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 25, 2013
Dear Guest,

Thank you for taking the time to share your valuable comment with us. Your feedback is considered as a great source of improvement and opportunity to us, and we're very happy to learn that you have enjoyed our guest room, breakfast service, the MIX bar and internet connection. Please rest assured that we will continue to reach our potential and we look forward to welcoming you back for another renewing Westin experience.

For a better you.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,153 reviews from our community

Traveler rating
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See reviews for
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550
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
Seattle, Washington
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 18, 2013

I recently stayed at the Westin Chaoyang in Beijing. The rooms are quiet, spacious and comfortable. The staff is very friendly. The pool is a highlight and health club is roomier than many business hotels. Breakfast buffet is included and is generous. I ate dinner in the hotel "Grange" restaurant. While a bit pricey, the food and service were quite good. This is my third time staying at this hotel and every time has been a very good experience.

Room Tip: Ask for a room on an upper floor to avoid highway noise. Ask for room on the non highway side.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kristen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 23, 2013
Dear guest,

Thank you for taking your time and providing us the very detailed feedback. We're very glad to learn that you have enjoyed your stay and liked many areas such as guest room, swimming pool and Wstin WORKOUT center, breakfast buffet and the Grange Grill restaurant. Your compliment is very inspiring and motivating for us, and we will work even harder to make sure your next visit remain the same memorable.

Look forward to welcoming you back soon!

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Level Contributor
63 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed April 18, 2013

Stayed three nights in a renewal suite. (Platinum upgrade.) Lots of room. Nice massage chair. Comfortable furniture and bed. Decor is quite dark, so the result is OK but nothing exciting or very interesting. Good breakfast (You can request fresh-squeezed orange juice.) and Happy Hour in the club lounge. Service is quite attentive and friendly. All-in-all a fine, five-star property. Worth the money and convenient to subway and the northern embassy district. Just nothing much to rave about.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SBCCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 23, 2013
Dear guest,

Thank you for your patronage and rewarding us with the full score! It's very encouraging to know that you have enjoyed many of our services and facilities and your recent stay was a pleasant one. Please rest assured that we'll continue to elevate our service level and make your future visit the same enjoyable. We look forward to welcoming you back soon.

Wishing you all the best on your journey.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 18, 2013

Hotel is new located in Chaoyang district. Checkin was no stress. Room has the usual westin decor and arrangement. I stayed often in Westin Guangzhou and the room here is smaller but furnishings and layout is the same.

Lobby has the modern look and the grill restaurant on second level is pretty good. Service was attentive. Checkout abit slow and got a trainee that took some time to get things done. Not too much of a problem as I had plenty of time.

Good hotel to stay.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WYJ2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 23, 2013
Dear guest,

Thank you for staying with us and sharing your comment. As a frequent traveler, your feedback is highly valued and appreciated which is always considered as a source of improvement and opportunity to us. We're glad to know that you have enjoyed the services and facilities, and will keep the momentum to constantly maintain the high brand standard.

We wish you all the best!

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
168 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed April 15, 2013

Stayed here on business for 5 days. Only problem was that the rooms were very warm and that the thermostats were simply decorative. My room was at 27C and would not cool down. All floors are smoking floors and that was truly unpleasant. I had to fill my tub every night with water and ice to cool the room, for the staff could do nothing about the poor climate control in each room. Great malls and restaurants nearby, and wifi was very reliable. As usual, in china, Facebook and LinkedIn were blocked, but somehow Skype and FaceTime work...paradoxical. In the end, this is a fine hotel.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 17, 2013
Dear guest,

Thank you for your patronage and sharing your comments with us. It was very disappointing that we were unable to meet your expectations in some area, please rest assured that your feedback has been passed to concerned departments and the team has already taken necessary actions to fix the problem. We hope there'll be opportunity for us to bring you a real Westin experience in the future.

Wish you all the best!

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 13, 2013

Located next to a train station, it is easily accessible by car and train. Staff were friendly and can speak relatively good English. Stayed 3 nights for work and is very pleased with the room that offers a panoramic view of the area. Clean and comfortable bed. Buffet breakfast with great selection of food ranging from Japanese to Chinese to Western. A good stay for the price. :)

Room Tip: Higher floors have better view.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ripz2601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 14, 2013
Dear guest,

Thank you for staying with us and sharing your feedback here. We're very pleased to know that you have enjoyed our guest room, the Heavenly Bed and the breakfast buffet. Please rest assured that we'll work even harder to make your future visit remains the same memorable.

Wish you all the best.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

I stayed here for a week for a business trip and found it to be one of the best 5 star hotels in Beijing that I have stayed at. Very helpful staff who provided anything I requested with the minimum of fuss.
The rooms are very comfortable and clean. They provided a peaceful refuge from the hustle and bustle that is Beijing. Well located hotel for business and holiday travel.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DiggingInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, April 9, 2013
Dear guest,

Thank you for staying with us and leaving your positive comment here. Your feedback is very inspiring and motivating for us, and we will work even harder to make sure your next visit remains the same memorable.

Wish you all the best on your journey.

Kind regards,

Hotel management
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Beijing Chaoyang

Property: The Westin Beijing Chaoyang
Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Location: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#32 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#158 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Official Description (provided by the hotel):
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

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