We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 Star Service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin Beijing Chaoyang
Ranked #31 of 6,473 Hotels in Beijing
Certificate of Excellence
Paramus, New Jersey
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“5 Star Service”
Reviewed October 13, 2012

The hotel itself is stunning in size and cleanliness. Check-in was quick and we were quickly escorted to our rooms. A word about cleanliness: after a tour group came back to the hotel with dirt on their shoes walking to the elevators, the staff was already wiping the floor as soon as the elevator doors closed. The location is also good because the subway (dont be scared about using it) was right next to the hotel. The subway is a great way to move around the city in a cost efficient way. If you have a smart phone, DL the trip advisor city guide app for beijing- quite useful when touring without a guide!

The rooms are huge with panoramic windows. King beds are actually King size and the room had a very nice day sofa with a separate desk area. The Flat screen tv had plenty of channels to choose from.

The bathroom was very nice: separate tub and shower and toilet room. The bathroom amenities they provide are top notch: combs, toothbrush and a loofa already in the room when you arrive. It also had an intimate coated glass, facing the bedroom.

Breakfast buffet was everything as advertised in previous reviews with plenty of options for all kinds of eaters.

The chinese restaurant (Zooma- i believe) was also great with attentive service and tasty food.

Service throughout the hotel was great.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RSHAH26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, October 25, 2012
Dear reviewer,

Thank you for sharing your feedback with our friends at Tripadvisor.com and we are truly humbled having been rewarded with a high score.

We will continue to elevate our services to ensure that your future stays remain memorable.

Thank you again and the team and we look forward in welcoming you back to the Westin in the future.

Be Well, Be Westin!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,223 reviews from our community

Traveler rating
    680
    400
    95
    31
    17
See reviews for
70
136
69
581
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
UK
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 24, 2012

Stayed here for two nights. This is a large hotel but found staff very pleasant and welcoming. All were very polite. Wow our room was very large with two double beds and an ensuite with great shower and bath. The facilities were excellent. We ate breakfast in the Tastes restaurant it was buffet style with huge selection of foods. Service was good. The free wifi applied the lounge area. I can 't understand why hotels can not include free wifi in the cost of the room it should be free and a service provided like the bath robe and shampoo. I guess the traffic congestion is the same throughout Beijing so you just join the queue when you leave the hotel.
A really comfortable and enjoyable stay.

Room Tip: Go high and get a view
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve1724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, September 26, 2012
Dear Steven,
Thank you very much for letting us know how we did during your recent stay in the Westin and we are glad that you rated us so highly. We appreciate your valuable feedback and your voice has been delivered to the hotel management. We look forward to your next visit and look forward in providing future renewing stays for you.
Be Well and Be Westin!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toulouse, France
Level Contributor
188 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed September 21, 2012



This is a great hotel. The welcome staff are very friendly and helpful, check in was efficient. My first stay was for one week in a suite. Absolute luxury! The suite came with large lounge with two working tables, tv with Bose cinema sound, large sofa and a wc. Tea and coffee making facilities were also available. The bedroom was large with tv and massage chair. The bathroom was huge - about 14sq.m- with a 3 m long shower room.

The breakfast lounge had a large choice of western and Asian food. This tended to be a bit chaotic between 7 and 8 am, but after that it was more tranquil (except on Saturday). 

Internet wifi is available throughout the hotel. This is generally 105 yuan per day (about 10 euros). The connection speed is great, so fast, even on 17th floor.

My second stay was one week later, for a single night. This time I experienced a super king size room. The bed was equally as comfortable, and the bathroom was standard hotel size with a  regular size shower. The room was fine, but this time the tea/ coffee facilities also included a nespresso coffee maker. Internet to the bedroom was free.

The rooms are kept in immaculate condition, with a great maid service.


The hotel is beside the airport expressway and takes 30 to 45 minutes to get to the airport. Cost of taxi should be less than 60 yuan. Be aware that there seems to be a zone charge which may add up to 10 yuan on to the cost given on the meter. 

The only thing I found against the hotel was the location. It is not very near restaurants ( except hard rock cafe which is a 4 minute walk) so you need to use taxis everywhere, but that is quite fun.  ( i have just read a recent report and found that the subway was close by. I will use it next time) Ask at concierge for the useful small guide to get to the hotel and the one with Chinese phrases for popular visits.

Stayed September 2012, traveled on business
Helpful?
Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, September 24, 2012
Dear reviewer,

Thank you for sharing your feedback with our friends at Tripadvisor.com and we are truly humbled having been rewarded with a full score. Rest assured that we will continue to elevate our services to ensure that your future stays remain memorable.

During your next stay, our concierge would like to be of service for you when you need any dining information around.

Thank you again and we look forward in welcoming you back to the Westin in the future.

Be Well, Be Westin!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
87 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 18, 2012

We stayed at the Westin Beijing Chaoyang for a week-end night (staycation) and really enjoyed its great features and superior service. Room was well appointed and comfortable (featuring the famous Westin heavenly bed), with all amenities you would expect. Great and large fitness center, and super large swimming pool. A great stay for business and leisure travellers in China's capital. Location is also perfect, easy access to airport, but also many places in CBD. Metro station is also across the street, if you need to cross town and avoid Beijing notorious traffic jams.

Room Tip: Typical high rise building. Don't expect miracles in terms of view given Beijing heavy pollution...
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ming_Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, September 24, 2012
Dear reviewer,

Thank you for sharing your staying experience with our friends at tripadvisor.com and thank you for your positive review and rating.

We look forward to your next visit and look forward in providing future renewing stays for you.

Be Well and Be Westin!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
186 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed September 15, 2012

I stayed at the hotel for four nights for an event at the hotel. Many of the reviewers say it all really – there was good solid service, an excellent clean room with good internet, food of a high standard at breakfast. The check-in experience for me was a highlight, being whisked from the hotel limo service straight to my room for in-room check-in – nice. The hotel’s location is quite convenient from the perspective of getting from the airport and, if you are into exploring Beijing alongside your business (which I was), the subway entrance is right outside the hotel. [An aside: you’d be nuts not to use the subway to explore Beijing – it is cheap (2RMB to anywhere), quick, efficient, clean and well-signed. I went to Tiananmen and the Summer Palace this way.].

The trouble with the hotel is that it is missing a real difference. Whilst it is possible to go for a walk/run on the nearby river/pond, it is not exactly the most salubrious place to go. You can also explore the near-by embassy district but there is not a nice large park or running area in a close location. The other is that there is nothing uniquely local about the experience. Sure, you can go out on the street and immerse yourself in Beijing, but there is nothing really about this hotel that says “you are in China”, vs “you are in a hotel somewhere in the world”.

Having said all of this, don’t hesitate to stay if you are looking for a high-class, western-style hotel in Beijing.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DadTravelOrganiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, September 24, 2012
Dear reviewer,

Thank you for your time and comments at tripadvisor.com. It is very refreshing to learn you enjoyed your Westin experience.

Unwind with us. We expect to welcome you back in the short future.

Be well. Be refreshed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed September 8, 2012

Stayed there in June this year for couple of nights, the rooms are truly beautiful, the bathroom very spacious, and the location very convenient. The only wrong feeling about the hotel is the lack of personal touch and contact from the staff, just feel an other customer to them. Although my first time at the hotel, it is always better to feel welcomed, little detail that change the vision of a hotel. Heard a lot about the brunch but unfortunately not enough time to try this time, will nonetheless come back again.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SamAtlantis_Bkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, September 24, 2012
Dear reviewer,

Thank you for letting us know how we did during your stay at Westin and we would like to apologise for us not having exceeded your expectations.

We have shared your feedback with our team to ensure that improvements are swiftly made and wish to assure you that your future stays will be pure bliss.

Thank you again and we look forward in being of service again in the future.

Be Well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 6, 2012

I enjot its location bearing in mind the traffic congestion in Beijing all the time. One of the most convenient to and from the airport. Not far at all from CBD and not bad from Hai Dian Qu. Club floor lounge is spacious and staff there are very helpful. Concierge also helpful. One or two of them need to be better trained in courtesy towards guests. The rooms are clean and comfortable. Wifi is efficient. Transport to and from the airport is always enjoyable on the hotel's limo. Very nice drivers. Alot of help with heavy luggage. Enjoyed relaxing afterwork at the Mix, the music bar on the lobby level. In terms of food and beverages, I cannot really have any complaint. Of course there is some margin of improvement in many aspects but it offers good quality clean and reliable meals as hotel restaurants. The one I like best is their grill. I would stay in this hotel on business trips, and have not had time to try out their leisure and health facilities.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Y S Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this review, September 24, 2012
Dear reviewer,

Thank you very much for letting us know how we did during your recent stay in our hotel and we are glad that you rated us so highly. We look forward to your next visit and look forward in providing future renewing stays for you.

Be Well, Be Westin!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Beijing hotels
Yansha
Hilton Beijing
Hilton Beijing
#49 of 6,473 in Beijing
1,375 reviews
Xidan
The Westin Beijing Financial Street
Yansha
Kempinski Hotel Beijing Lufthansa Center
Show Prices
Show Prices
Show Prices
Yansha
Four Seasons Hotel Beijing
Four Seasons Hotel Beijing
#2 of 6,473 in Beijing
810 reviews
Beijing Workers' Sports Complex
The Opposite House
The Opposite House
#3 of 6,473 in Beijing
853 reviews
Anzhen
Sheraton Grand Beijing Dongcheng Hotel
Show Prices
Show Prices
Show Prices

Been to The Westin Beijing Chaoyang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Beijing Chaoyang

Property: The Westin Beijing Chaoyang
Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Location: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#29 Luxury Hotel in Beijing
#53 Romantic Hotel in Beijing
#54 Family Hotel in Beijing
#153 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Official Description (provided by the hotel):
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Hotwire, Travelocity, Agoda, Priceline, Cancelon, Evoline ltd and HotelQuickly so you can book your The Westin Beijing Chaoyang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing