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“Best Value” 4 of 5 bubbles
Review of Sentrim Castle Royal Hotel

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Sentrim Castle Royal Hotel
Ranked #33 of 59 Hotels in Mombasa
Kampala, Uganda
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best Value”
4 of 5 bubbles Reviewed May 26, 2014

The location of this hotel makes it easier for residents to move around the city easily, and yet charges are pocket friendly. I do not swim so I paid less attention to the swimming pool. The rooms are not excellent though

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Katazahansi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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132 reviews from our community

Traveler rating
    16
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    42
    22
    12
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed May 21, 2014

Its a nice hotel with good clean rooms . Staff is friendly and services are good . Doesn't have gym and swimming pool . Located in the heart of city . If room choice prefer to take the back side room as they are quieter . Over all value for money.

Room Tip: Rooms on the back side are quieter
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Vijendar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendersonville, NC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

Just a good place to relax. Town is just a walk away, the beach is very close and all the service was helpful and friendly. I thought the food was good, remembering that when in Rome, do as the Roman's do.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jjmooga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 19, 2014

We only stayed here at the end of our holiday but was a continual stop during the day as it was a very welcoming atmosphere. The evenings entertainment in the evenings also made it one of our favourite evening ventures.

I can also strongly recommend the Chinese restaurant up stairs.

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 1985Jac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 19, 2014 via mobile

A comfortable hotel in a fine colonial building. The staff are mostly friendly and helpful - one in particular was just a bit TOO damn friendly - the food is mostly pretty good, but avoid the pizza! One thing that's annoying is that "housekeeping" do their stuff in stages, so they may take the soap and towels away (even though you've hardly touched the soap) and not replace them for hours. Fine if you're out all day but not if you're using your room as an office. The wi-fi is a bit erratic, but it mostly works. I hesitated between 3 and 4 stars, but overall I like the place too much to write it off as "average".

Stayed January 2014, traveled on business
Helpful?
1 Thank hu6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed December 12, 2013

This hotel is great - if you were living in 1960!
The building is sooo run down, NOTHING WORKS, no air con, no hot water, power cuts. even the ceilings in the hall ways are falling down!

Worse - the complete incompetence of the staff. eg 45 minutes to check out - seriously!
Result - I missed my flight.

Way over priced - given the above.
AVOID IT!
The nostalgia of the past is not worth the stress it causes.

Room Tip: dont go there!!
See more room tips
  • Stayed December 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank RoadsMoreTraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mombasa hotels

Utrecht, The Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 22, 2013

We spend several nights in this hotel en we liked it!

The hotel is charming and the location of the bar/restaurant/terrace in the front is just great. You can just sit here all day, sipping delicious cappucino's and watching people. Free wifi is available on the terrace and in the rooms.

Rooms are ok, nothing special, but beds are nice, and there is a fridge and coffee/tea facilities in the room. Bathroom is ok, but there's almost no pressure on the water, so having a shower takes a long time.

Location is good, just 5 minutes by tuktuk to the old city (fort jesus, spice market) and 5 minutes to the booking offices and departure of the long distancebusses. Supermarkets and shops are close.

Staff was friendly and helpful.

Hotel is overpriced though, even if you can get the (lower) residentrate).

Room Tip: ask for a room with balcony and check if fan and airco are working well before you accept the room
See more room tips
  • Stayed November 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sistagroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sentrim Castle Royal Hotel

Property: Sentrim Castle Royal Hotel
Address: Moi Avenue, Mombasa 80100, Kenya
Location: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Casino and Gambling Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 59 Hotels in Mombasa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sentrim Castle Royal Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
The Newly Refurbished Castle Royal Hotel is situated in Mombasa town Center and is a favourite of all visitors to Mombasa. All rooms are fitted with electric door locks, electric safes, air conditions, TV, Dstv channels, Ultra Violet retardant windows, sound proofing, and en-suite. The hotel boasts a coffee bar, Long Bar and Restaurant. ... more   less 
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Also Known As:
Castle Royal Mombasa

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