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“Convenience”
Review of Royal Court Hotel

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Royal Court Hotel
Ranked #24 of 58 Hotels in Mombasa
Nairobi
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Convenience”
Reviewed April 23, 2014 via mobile

Hae gone to mombasa for a business meeting and felt it was convenient because of its location and proximity to the CBD...of mombasa...had a rooftop pool and restaurant and gym...food was okay though they converted the b/fast room to a church on sunday so was noisy as I was sleeping

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nyanza_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
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    26
    28
    14
    5
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3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Mumbai, Maharashtra, India
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 28, 2013

Stayed at Royal Court in September 2013, due to it's proximity to Mombasa port. Food was ok, especially if looking for Indian cuisine. But rooms are run down, Water stopped in late night. Also rooms had a lot of cockroaches. Better avoid this hotel.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Shailendra71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mombasa hotels

Gold Coast, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 3, 2013

The Royal Court just plain annoyed me. I was based there over a two week period for work and yes, it has a roof top pool (which I never used), it has a gymnasium (which I never used). The rooms are clean. I know this because I had to change rooms because my shower wouldn't work. For some bizarre reason they put me in another room where the shower seldom worked. I was there for work. I wanted a place to eat breakfast, have a nice shower and sleep. Despite complaints to the front desk every other day, it seems getting a shower that worked was just a bridge to far for them. When I checked out I was asked how I enjoyed my stay, I simply said I didn't and I would neither stay here again, nor would I recommend the place. The receptionist said I should have complained and they would have rectified it. I DID COMPLAIN. Nearly every day.....

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emptysea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2013

Hotel generally is ok though located in the mid of the center, clean. But the staff are the worst you can ever come across in any world wide hotel. They seem to have no basic of customer care whatsoever nor curtesy, rude, not polite and behaves in i-don't-care style.
I would not recommend this hotel to anyone. Besides overrated price that isn't translated into service.

Room Tip: avoid rooms facing A/C
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ted K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanzu, Kenya
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed June 13, 2013

Popped in here yesterday afternoon to meet somebody - went up to 6th Floor Pool Bar and Restaurant. The view is excellent but that is the only good thing going for it. Ordered a tea and a coffee - tea was cold - coffee was lukewarm - this was after it took 25 (yes 25) minutes to arrive.
Waitress was too busy preening herself in a mirror to serve it.
Would have left before it was served but we had to meet somebody there.
Guy behind the pool bar rescued us and offered hot replacements (and quickly).
Hate to think how long it would take if you ordered a meal !!!!!!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank westwoodboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 14, 2013

I stayed at royal court in OCT 2012. This was my third trip at this hotel. The hotel is very well run. Not a beach hotel, but if you are in Mombasa to enjoy the town than this is the best play to stay. The restaurant is low price comparing to beach hotel but mid price compare to other town hotels.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chotukata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, Maharashtra, India
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 4, 2013

This is not recommended for tourist visiting Mombasa for holidays on sea beach. But excellent hotel for visitors on business. Located close important business area of Mombasa. Rooms are OK - efficient , meets basic needs. Roof Top Restaurant gives excellent view at night. Indian foods excellent. But be prepared to shell out Ksh for internet connection at Hotel. Even if you would like to check emails from business office you have to pay. Normally such facility is free in hotels claiming as business hotel

Room Tip: Rooms open to Main Road.
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashok P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Court Hotel

Property: Royal Court Hotel
Address: Haile Selassie Rd, Mombasa 80100, Kenya
Location: Kenya > Coast Province > Mombasa
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room
Hotel Style:
Ranked #24 of 58 Hotels in Mombasa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Court Hotel 4*
Number of rooms: 99
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