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“5* CRuise”

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Voyager Beach Resort
Ranked #2 of 60 Hotels in Mombasa
Reviewed May 16, 2007

We booked a two-week late availability through First Choice for our first ever trip to Kenya largely on the recommendations of this website and would like to endorse all the positive comments in previous reviews, Voyager certainly delivered a 5* cruise.

Everything was great, great hotel, terrific staff who couldn’t do enough for you so we’d just like to add the following few comments and tips and hope these are a help to anyone else visiting:

We paid for upgrades to both the room and the flight and can recommend both

CRUISE?
A previous reviewer complained it felt like Butlins, well the cruise theme sounds cheesy but actually works quite well, though don’t quite expect QE2 standards and as mentioned the food and entertainment tends to be repeated during a fortnight ‘cruise’. The hotel makes the KUONI top 20 list of beach resort hotels wordwide which is praise enough.

AIRPORT
Not very organised, even off-season so be warned at peak season. Being first off the plane helps in the rush to get the visa if you’ve not got them already but the procedure was painless and quick. Bear in mind the visa cost seems to fluctuate with the weather and is paid in $US and not local Kenyan shillings.

ROOM
Excellent and comfortable though the bathroom is dark and no place to be if the lights go out. The power for the air-conditioning works on a large plastic key, not pocket friendly and as you only get one this means the air-conditioning is off when the room is vacant and the power is off – eco-friendly but this means cooling the room down for sleep can be a problem when you come back from the evening out. Also if the power trips at night the air con needs to be manually switched on again as it doesn’t come back on automatically. Upgraded rooms have a fridge, hair-dryer and television but don’t expect too much choice in channels.

FOOD
The food is fine for the country and rating, don’t forget Kenya really hasn’t got any national cuisine of its own and as mentioned the ‘ports-of-call’ do repeat themselves over 2 weeks. We found the Italian ‘Minestrone Restaurant’ great and liked the Seafood Restaurant as you get a 50% discount if A/I – though anyone used to posh restaurants might disagree. The Three Amigos musical accompaniment has now got a 4th member and we dare you to keep a straight face

ENTERTAINMENT
Lots for children of you have them, and lots of watersports [non-motorised] included in the normal A/I packages too. A show every night alternating between the in-house animation teams [110% for effort and enthusiasm even if when we watched one show the CD kept jumping which made miming to it even harder!] and brought in shows such as excellent local dancers. There’s a band [Pink Coconut band] providing what is the nearest thing it has to a disco and there was a large craft fair though the sellers brought a new meaning to the phrase ‘hard-sell’. Not much else to do though if the rain descends for days though this is unlikely most of the year.

STEPS/LIGHTING
This is a resort not really suited to the less mobile who find steps difficult, lots of steps and around certain parts some bad lighting at night could make it a nightmare for those not good on their feet. A mini torch is useful as we had a couple of short power cut glitches.

NOISE ON CERTAIN ‘DECKS’
Some of the decks of cabins [1/2] are very ‘handy’ for the main restaurant area – great for a short walk for food, not so good when the entertainment is on [till 10.30-11.30] if you want an early night or have an early departure as this is the main area used. The quiet pool works well and overlooks the beach and has a waiter service, the one by the Kaskazi Bar was quiet when we were there not least because it lacks the relax pools sea breezes to keep it cool – think 10 minutes per side before turning over. The noisy pool is for activities and just that – it can be noisy. The Lookout Bar is really for adults too and has excellent views down the beach though there are some sunloungers there too if the pool areas get crowded.

UPSET STOMACHS
Please note the spirit measure is generous to say the least, so with the heat etc bear this in mind before complaining about the ‘food’ as noted by another reviewer. However, as another culprint you may be recommended by your doctor as we were to get the stronger [and dearer] anti-malaria drugs such as Malarone. Be aware one side-effect of this is what might be politely described as an ‘upset stomach’ – not much fun when you daren’t not take them in-resort, worse alternating with Imodium’s and even worse if you were out in the bush on safari. Next time we’ll try something different to Malarone.

TIPS
The hotel runs a policy of staff not accepting tips, instead there is a central tip box by the Cashiers office in reception so remember to tip before you leave. Everything is normally billed to your room though you can pay by cash or credit card at the shop so remember to allow for this before leaving and it might be worth checking the bill a day early to avoid any last minute surprises. You can tip favourite staff discreetly if you are persistent, if you leave them a gift then remember to leave them a note saying what you’ve done – remember items we take for granted can be luxury items to the staff. If you have an old English football team shirt to leave you will make friends for life!

WEATHER
Please note that April/May are the so-called ‘long-rains’ months. We had only 2 half-days of rain but gather we were lucky so if you book for that time of year make sure you haggle a great deal in case you get loads of rain which is a distinct possibility – a folding umbrella is useful this time of year too! Despite being the rainy season it was 30+ most days and 90%+ humidity so bring high-factor cream, the shop only stocks up to factor 30 and is expensive.

BEACH BOYS
It’s a public beach so expect to be hassled to death if you’re not after their wares, yes they have a job to do and they might not forget a face but they seemed to forget who had said a polite ‘no’ so if you want a quiet romantic stroll on the beach best set your alarm clocks for crack-of-dawn. Often there were more beach boys than potential punters down on the beach.

TRIPS – INSURANCE
We didn’t book any safari trips as we’ll come back again but as a lawyer a word of warning regarding insurance. Whether you book with a tour company rep. or a beach-boy check whether your current travel insurance covers a safari and consider carefully whether you need to upgrade as a lot of standard policies [especially booked on the phone or internet] are limited in terms of what they cover, and be aware some tour companies such as First Choice emphasise if you book with a beach boy company and anything goes wrong their reps would not help. It’s the last thing everyone will think about when booking a safari but if the unthinkable happens and the jeep overturns in the middle of the Masai Mara the last thing on your mind should be the small-print about being safely air-ambulanced all the way back to the UK.

SOUVENIRS
The hotel and the Adventure Club can arrange trips to a disabled craft centre or wood-carving collective in Mombassa. If you try the beach boys haggle hard and hope you can pack it ok for the journey home. The hotel shop has a good range of clothes, wood, jewellery and soapstone at reasonableish prices and will wrap delicate items securely for transit. If the larger items tempt you remember that larger wooden carvings and especially soapstone seriously weigh so check your baggage allowance and whether they’ll survive the journey home. The airport has a range of shops covering most things from junk to quality items [including Kenyan tea and coffee] though for some reason all their prices are in $US.

MOBILE PHONES
Telephone calls from Kenya back home are apparently expensive, the rep quoted £12 approx for 3 minutes but bring your mobile and check if it works first – our Orange PAYG worked fine and texting is a lot cheaper, there’s also an internet café if you really need to stay in touch with work!!


Hope the above helps any future visitors, we will definitely return in the future sometime. Recommended unreservedly.

  • Stayed: May 2007, traveled as a couple
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22  Thank StuartWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,758 - 2,764 of 3,054 reviews

Reviewed May 15, 2007

Just arrived back from Holiday at Voyager and felt had to make some comments.
Flew with Monarch, yes the seats were a little cramped, but apart from that, service was good, food acceptable and entertainment kept me amused. Waht all the "moaners" seem to forget is that this is a budget airline, so you have to make allowances!!
I went with Cosmos, never again, apart from arrival at Mombasa I didn't see him again all holiday, despite being at reception every time he was supposed to appear. He didn't even turn up for the welcome meeting!
However, back to the Voyager, I found it superb, staff brilliant, I was on my own and they all were happy to spend time chatting to me at any time. The food was very good, always something for everyone. Entertainment was OK, just wish thay didn't mime to all the songs.
I went Scuba diving with Buccaneer, which is situtated in the hotel grounds. Not as slick or professional as my previous experience in Egypt, no check dive, my depth guage faulty on 2 dives and equipment all a bit old and worn. Having said that I saw more here than in Egypt, Sharks, turtles, rays, eels, and every kind of fish you can imagine. Prob better if you are more experienced diver, but I found it a little nerve racking.
Took 2 day safari, booked direct in Mombasa with local company, cost $275 each. Saw 2 of big 5, Buffalo and Elephant, but as was raing most of time lucky to see those. We did wee lots of others though, Zebra, Giraffe, Baboons, Impala, Hippos, Ostrich, Pelican etc...
Overall excellent holiday, recommend to anyone.

3  Thank Howard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2007

24/05/07 to 04/05/07 we went to the voyager beach resort for 10days! I would go back there again!

People are friendly and the staff are friendly!

We went on a safari two days one night with Safari Hits ([--])

We went in a jeep which cost a bit more but was worth it! There was only me and my girlfriend in it! Our driver was brill we saw almost everything even the RHINO which is very rare!

The hotels activate was good everyday you play water polo, water volley ball, football on the beach, volley ball on sand etc etc!
At the night time they have different shows on to keep you entertained!

Our hotel room was basic two double beds, shower, fridge, and TV! When then clean your room they leave flowers on your bed! Remember to keep all your money in the safe don’t leave any lying around!

Food was good, there was a different theme every night e.g Italian food next day Hawaiian food etc if your not a fussy eater you will like it!

The beach, one tip for you if you don’t want to get bothered by the beach boys or sales people just say No and walk away! Don’t give them your name or you will get sucked in by them! Say No thankyou and walk away!

We went on the dolphin dehow with the beach boys and it was [--] don’t bother! You go on the oldest boat in the world, which the engine broke down on us every min! It was a waste of a day! I would recommend you do that with First Choice!

If you are going to buy wood carvings of elephants, rhinos etc etc either buy them from the wood carvings place I forget what its called it was cost you bout 2000 KES or buy them from the airport as they are cheap there as well!

Be careful in the airport as everyone wants money from you for free! Make sure you don’t go over bag limit because they will slap you for money!
If your young the will search your suit case in front or you! I think for drugs!

Tipping: Don’t tip them to much, tip them a pound or something!

If your going to the voyager you will enjoy it!

  • Stayed: April 2007, traveled as a couple
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5  Thank RobandTina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2007

Great holiday first choice was very good from start to finish would use them again payed for extra leg room worth every penny. Hotel well
where do i start great location well set out, very good quality through out, rooms were excellent did get wrong room when first arrived but when we came back from our safari it was all sorted thanks to first chioce rep who was very helpfull.

the staff were great most were very friendly & helpfull make sure you get a chance to chat to some they are a mind of information & are always willing to help.

Watch if you go on the beach as they are public & there is always someone trying to sell you something just stay firm but polite if you keep saying no they will back off plus the more you go down the less they will keep bothering you, we preffered to use shops for gifts & first choice reps for trips each to their own i guess. hotel shop very good some things very resonable but not everything so just check before you buy (gifts clothes sweets toiletries ) limited but good if you run short of anything but there is a big store not far from hotel they sell everthing you could possibly need short taxi ride not dear either taxi will come back for you just tell them how long but use hotel recomended firms only.

Hotel food very good try minestrone restaurant nice change free but have to book we never got to use seafood restaurant but sounded nice but you do have to pay a supplement. Theme nights normally a good range of food nothing to adventurous alway 5/6 veggie options mostly buffet style with some cooking stations (pasta rice fish meat ect).
Safari well if you dont go on one when you're there you're mad it was
fantastic, clyde our driver & guide was great very freindly & full of
information made the holiday very special.

We were lucky we saw 3 of the big 5 lion, elephant, & buffalo also most of the other safari animals zebra, giraffe, hippo, jackel, ect
It was great two of the three lodges we stayed at were fantastic the third was ok but not to the same standard as first two, drinks were not included but not over priced at any lodge, rooms & lodges were clean & well equipt make sure you take lots of small notes as tipping
is expected as most staff are on low wages & rely on tips 100 kenyan shillings is about 80p but dont feel obliged to tip everyone as it can get out of hand.

We had 4 other people in our van great couples still think of our time together with big smile on my face,i would say a bag of 30/40 ltr for the safari is fine per person just take old stuff as safari is dusty but lodges are smart so some good clothes are essential for meal times.kenyan immaration was slow with some big queues but nothing when you've had a holiday as good as this, a must go holiday over all a very good holiday nice hotel people & safari could'nt wish
for more hope you enjoy it as much as we did.

  • Stayed: January 2007, traveled as a couple
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4  Thank madbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2007

What can you say about this hotel, that has not already been said, it is a fantistic place to stay, clean,friendly, quiet,and different.

This was our second visit and we are now planning our third, I took my 76yrs young father in law and he is planing to go again.

For all those people who complain about the food, get a life I am a chef and the food is of a very high standard, and better than alot in England.

If you want an up grade ring the hotel before you leave it is alot cheaper than booking with your tour operator or with the rep on arrivial.

Dont book your safaris with the rep or tour operator use a local company, the hotel allow only allow SUNSET, KENYA TOURS AND SAFARIS into its grounds. I can fully recommend Ben the operator and his best driver Francis to look after you.I have had 4 safaris and numerous other tours and fishing trips from Ben and they are all 1st class. You can contact Ben direct on [-] or his email is [-]

I cannot wait to be back at the voyager.

  • Stayed: March 2007, traveled with family
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6  Thank mgttackle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2007

very nice clean hotel staff very friendly always saying jambo (hello) rooms big and kept very clean folwers put on your bed very nice. pools excellent gardens lovely very nicely maintained hotel. food was brill me and my boyfriend fussy eaters but was more than impressed with the food !! entertainment day and night very good did the glass boat morning it is a must very inexpensive. staff brill cant do enough for you

little warning about the beach boys heard that the safaris with them are good we did the dolphine dehow with the beach boys it was not what we expected it was a big let down with hidden charges if you want to see the dolphines book with the rep!! we wish we had.

went on safari with freddy from safari hits kenya(not freddy on the beach two different people) he has a website you can contact him from home it was fantastic really good value for money if you want to do a safari do it with safari hits kenya and freddy.

  • Stayed: April 2007, traveled as a couple
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5  Thank 123wa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2007

The Voyager resort is First class the staff are fantasctic (one year later one of the waitresses is still emailing us and sending little gifts for my son.

The "boat" docks at different places every night and theres different cuisine and entertainment on offer to suit even the pickiest of people

I am currently trying to book again for neext year as we speak - the safari was OUT OF THIS WORLD - we ewere lucky enough to experience the big 5 and seeing a leopard eat his dinner along side you is just awesome!!! we travelled with Kuoni and they were 5star allround - totally fantastic holiday and we cant wait to return .
P.S - THe monkeys are Lovely and a little too friendly so keep your doors closed through the door or they WILL be in your room

  • Stayed: June 2006, traveled with family
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13  Thank mackems1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Voyager Beach Resort

Address: Nyali Off Links Road, | Mount Kenya Road, Mombasa 80100, Kenya
Phone Number:
Location: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Mombasa
#1 Top resorts Hotel in Mombasa
#1 Romantic Hotel in Mombasa
#2 On the Beach Hotel in Mombasa
#2 Luxury Hotel in Mombasa
Price Range: $126 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Voyager Beach Resort 4*
Number of rooms: 232
Official Description (provided by the hotel):
Moored seven kilometres north of Mombasa city centre, Voyager Beach Resort's convenient 'berth' gives guests easy access to a huge variety of historical, sporting and cultural attractions. The vibrant themed resort is famous for hosting some of Africa's finest family entertainments and animation programs, including unique themed journeys across the seven seas, culinary extravaganzas, with very supervised kids' activities and days out with Africa's best-known and most experienced childrens' safari club. ... more   less 
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Also Known As:
Voyager Beach Hotel Mombasa
Voyager Hotel Kenya
Voyager Beach Resort Mombasa
Voyager Beach Resort Kenya
Voyager Beach Mombasa
Voyager Hotel Mombasa

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