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“Outstanding service”

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Voyager Beach Resort
Ranked #2 of 58 Hotels in Mombasa
Certificate of Excellence
Nairobi, Kenya
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Outstanding service”
Reviewed June 8, 2014

My wife & I had our 3rd holiday here. Thanks to the remarkable and friendly staff everywhere e.g. Restaurants, poolside, rooms etc. The food was wonderful and the rooms and pool were clean. We undoubtedly got great value for our money. We'll surely be back!!

  • Stayed June 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Jojinuthu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_VBR, Manager at Voyager Beach Resort, responded to this review, June 11, 2014
Dear Guest.
I would like to take this opportunity to thank you for having chosen Voyager Beach resort as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum.

We have taken note that you had a fantastic experience and the entire team is excited to have been part of this experience.

Your reviews are very important to us and we do appreciate your support.
We look forward to hosting you in future.

Kind regards,
Yusuf Olela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 6, 2014 via mobile

Its an excellent place for family holiday..the staff are friendly, accommodation especially rooms near the beach are fantastic,kids activities and the crew are on top of the game,food and beverage are on all variety,entertainment and game drives its all perfect for anyone looking for a good holiday.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_VBR, Manager at Voyager Beach Resort, responded to this review, June 11, 2014
Dear Guest.
I would like to take this opportunity to thank you for having chosen Voyager Beach resort as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum.

We have taken note that you had a fantastic experience and the entire team is excited to have been part of this experience.

Your reviews are very important to us and we do appreciate your support.

We look forward to hosting you in future.

Kind regards,
Yusuf Olela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita Falls, Texas
Level 6 Contributor
148 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed June 6, 2014

I spent a weekend there while on a business trip. Can't think of anything that was spectacular or bad. The rate was pretty good----found it on Expedia. Hotel is not in the main town. So that might be an issue for some. A fairly good distance from the airport. The rate included half board....dinner and breakfast. Frankly that is all you need. I was definitely not impressed with the food generally. Enough choices in the buffet though. But I found it average generally. Rooms are decent. Everything worked--Wifi, A/C, hot water, TV, electricity. Pool nice and I got to see the ocean. Staff is friendly and helpful. Food and Beverage manager a particularly pleasant guy. Check in was a bit slow. But not miserable. Place was not crowded. There was entertainment in the evening. And it appears to have a lot of decent amenities. If i have cause to be in Mombassa again, I would definitely return.

Room Tip: Ocean view if you dont mind the sound of the waves.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doctorbird41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_VBR, Manager at Voyager Beach Resort, responded to this review, June 11, 2014
Dear Guest.
I would like to take this opportunity to thank you for having chosen Voyager Beach resort as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum.

We have taken note that you had a fantastic experience and the entire team is excited to have been part of this experience. We have taken note in regard to our menu offering, you could have tried our seafood restaurant and Italian restaurant that gives more upscale service and cuisine. Please do not hesitate to try the two outlets in case our themed buffet offering fails to meet your expectation.

Your reviews are very important to us and we do appreciate your support.
We look forward to hosting you in future.

Kind regards,
Yusuf Olela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 6, 2014

I thoroughly enjoyed my time there, very good value for money. The ocean view was incredible and environment was very relaxing. The all inclusive packages includes free drinks from 10 am till midnight. The only problem was the "middle men" who appear when hiring a boat ride to the Coral reef.

Room Tip: Ocean view room is very nice
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kiprono R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_VBR, Manager at Voyager Beach Resort, responded to this review, June 11, 2014
Dear Guest.
I would like to take this opportunity to thank you for having chosen Voyager Beach resort as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum.

We have taken note that you had a fantastic experience and the entire team is excited to have been part of this experience.

Your reviews are very important to us and we do appreciate your support.
We look forward to hosting you in future.

Kind regards,
Yusuf Olela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 1, 2014

My family recently stayed at Voyager Beach Resort (21 - 25 May 2014) and I must stay I was a bit skeptical and didn't expect much (my husband booked without telling me :-( but well, it turned out the total opposite. The hotel is beautiful, I loved the grounds. Food was a.m.a.z.i.n.g, great variety especially at dinner, the staff were very friendly and helpful all the time. We had a 20 month old with us so there was this adventure place, some sort of kids playing center - I didn't like it at all. It wasn't clean, and the toys were old and broken. The rooms are okay but can do with some refurbishment. Entertainment was excellent. The hotel seems to source their providers very carefully. Mombasa roots had great singing on Thursday and their acrobats did not pull the usual acrobatic stunts.The hotel staff also entertained the guests on one of the nights, very professionally I must say. They even brought real Maasai dancers from Amboseli! Overall, I highly recommend the hotel and I would definitely consider returning there.

  • Stayed May 2014, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_VBR, Manager at Voyager Beach Resort, responded to this review, June 11, 2014
Dear Guest.
I would like to take this opportunity to thank you for having chosen Voyager Beach resort as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum.

We have taken note that you had a fantastic experience and the entire team is excited to have been part of this experience. We have taken note of the areas that we need to work on to enhance our guest experience.

Your reviews are very important to us and we do appreciate your support.
We look forward to hosting you in future.

Kind regards,
Yusuf Olela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level 1 Contributor
2 reviews
Reviewed June 1, 2014

We stayed at Voyager between 20 - 27 of may and it was absolutely fantastic. The people were extremely friendly and kind to us, allways willing to help and to make us feel excellent. The food was great (different specific every evening) and the drinks were allways cold and tasty. The rooms were very clean and well prepared by the crew. The resort has 3 big pools were the Animation teams will make you feel in shape.
We got a superior room with ocean view although our reservation was for a standard one (because we were in our honeymoon). We felt very safe and secure not only in the resort but also during the trips that we took (Mamba Village, Haller Park and 1 day safari in Shimba HIlls). We had a great time there and hopefully we will return soon.
Thank you to Voyager Team for making us feel like spoiled children.

  • Stayed May 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank claudiu_dache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_VBR, Manager at Voyager Beach Resort, responded to this review, June 11, 2014
Dear Guest.
I would like to take this opportunity to thank you for having chosen Voyager Beach resort as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum.

We have taken note that you had a fantastic honeymoon experience and the entire team is excited to have been part of this experience.

Your reviews are very important to us and we do appreciate your support.

We look forward to hosting you during your anniversary together.

Kind regards,
Yusuf Olela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
Reviewed May 30, 2014

Francis, thank you for the awesome package. Couldn’t get it better.

We enjoyed the dockings in Mumbai, Shanghai, and Beirut and on the High Seas, thanks to the Chef-in-charge.

We wish to commend, Jacquie at reception…congratulations also!! Officer of the Cruise Philip Said for the good hospitality and explanation of cruise-culture, Paul the barman for the Lovely Rum Cocktail as recommended by Officer Philip. And John at the dining for always bring the fresh tea. We would also wish to commend your Animation team for keeping us all entertained…. We did not need to go anywhere else for entertainment.

The cruise rooms were clean and gardens green. Lovely pools and bars.

See you next Cruise


Tom C. Yegon

Room Tip: many sea facing room. Ask for them early... Lovely views...
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_VBR, Manager at Voyager Beach Resort, responded to this review, June 11, 2014
Dear Guest.
I would like to take this opportunity to thank you for having chosen Voyager Beach resort as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum.

We have taken note that you had a fantastic experience and the entire team and colleagues you have mentioned are excited to have been part of this experience.

Your reviews are very important to us and we do appreciate your support.
We look forward to hosting you in future.

Kind regards,
Yusuf Olela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Voyager Beach Resort

Property: Voyager Beach Resort
Address: Nyali Off Links Road, | Mount Kenya Road, Mombasa 80100, Kenya
Location: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Mombasa
#1 Top resorts Hotel in Mombasa
#1 Romantic Hotel in Mombasa
#2 On the Beach Hotel in Mombasa
#2 Luxury Hotel in Mombasa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Voyager Beach Resort 4*
Number of rooms: 232
Official Description (provided by the hotel):
Moored seven kilometres north of Mombasa city centre, Voyager Beach Resort's convenient 'berth' gives guests easy access to a huge variety of historical, sporting and cultural attractions. The vibrant themed resort is famous for hosting some of Africa's finest family entertainments and animation programs, including unique themed journeys across the seven seas, culinary extravaganzas, with very supervised kids' activities and days out with Africa's best-known and most experienced childrens' safari club. ... more   less 
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Also Known As:
Voyager Beach Hotel Mombasa
Voyager Hotel Kenya
Voyager Beach Resort Mombasa
Voyager Beach Resort Kenya
Voyager Beach Mombasa
Voyager Hotel Mombasa

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