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Voyager Beach Resort
Ranked #2 of 60 Hotels in Mombasa
Reviewed September 5, 2013

Good for family vacation. The young ones are well taken care of and the food is great. Try their italian ristorante.mmuaah. If on full package, the drinks selection is not the best. Needs improvement. Overall good value for money anytime of the year.

Room Tip: Any room in the 4000 series
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  • Stayed: September 2013, traveled with family
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Thank nmalaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeutifulKenya64, Group Operations Manager at Voyager Beach Resort, responded to this reviewResponded September 6, 2013

We are so glad you enjoyed. We thank you for your kind feedback.
Regards,
The Captain and the CREW

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982 - 988 of 3,071 reviews

Reviewed September 4, 2013

We have just returned from 7 nights - stayed in a standard garden room which was small - could have done with a bath (especially with two children). The hotel sells the room at a higher rate to include TV - but the TV wasn't working. I wouldn't have minded not having a tv - but paying a premium for something that didnt work... food was of a good standard - Peter the bread maker was a star. But I have to say that the Kids club paid for itself 10 times over. Josephine, Naima and the team were fantastic, my daughters did not want to come back to us. They kept the children entertained all day, organised kids club dining and looked after the children until we finished dinner. Thank you guys, that really made our holiday a relaxing one!

  • Stayed: August 2013
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2  Thank Bebegasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeutifulKenya64, Operations Manager at Voyager Beach Resort, responded to this reviewResponded September 6, 2013

So elated that you enjoyed particularly the Kids Club. That is our USP. I have noted your concern about the other matters and i will have them looked at and resolved.
We are so glad you came.
The Voyager Team

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Reviewed September 3, 2013

Good hotel for holiday trip,Excellent services and good value for the investment. Lots of activities including water sports, indoor sports and entertainment. Best place for a family holiday
Good meals and good customer service.
I will recommend this hotel for a holiday trip

Room Tip: Best rooms- beach view!
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  • Stayed: April 2013, traveled as a couple
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1  Thank Benny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeutifulKenya64, Operations Manager at Voyager Beach Resort, responded to this reviewResponded September 6, 2013

Dear Guest,
We are excited you loved your stay with us. We look forward to hosting you again soon.
The Captain and the CREW.

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Reviewed September 2, 2013

I have stayed at Voyager about 4 or 5 times over the years ,- this year i was excited to be going back, so i stayed there beginning of August. The cleanliness is what has really gone down,- during the period i stayed we got Brown - smelly towels - literally got worse by the day.

The evening program is still as great as always - very entertaining , the food quality was good , and the activities around the pool were great. surprisingly the pool towels were clean!

overall a good but the management must improve on the cleanliness of the Rooms - and get rid of the old towels - they are disgusting

  • Stayed: August 2013, traveled with family
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3  Thank 13MUTHONI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeutifulKenya64, Operations Manager at Voyager Beach Resort, responded to this reviewResponded September 6, 2013

Dear Guest,
We thank you for sharing this information. You have supported Voyager for a long time and we would hate to loose you.
We shall follow up the issues you have raised so we have them sorted.
We are grateful you stayed with us.
Kind regards,
The Captain and the CREW.

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Reviewed August 27, 2013 via mobile

We stayed in the voyager beach resort and I'm so glad we did. Everyday was fun packed full of activities..beach soccer..volleyball..water polo. The beach is soo beautiful, especially from the backdrop relax pool, the view is class. The staff are so nice and help you in every way. The buffet meals have so much choice and the food is lovely. The night time entertainment is a nice touch and sums up a great resort!! Kids have adventure clubs and excursions can be booked in the hotel. Rooms let the place down, very basic but clean. You don't spend much time in them. Overall..will come back, Kenya is fantastic, best holiday ever.:)

  • Stayed: August 2013
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3  Thank Warnermullen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeutifulKenya64, Group Operations Manager at Voyager Beach Resort, responded to this reviewResponded September 6, 2013

Clearly you enjoyed and this makes us so happy. it is always our pleasure to be of service to Guests particularly the ones who are as appreciative as you are.
The Captain and the CREW

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Reviewed August 20, 2013

I stayed here with my best friend for a week and we went on safari for 3 days. The staff were all so friendly and interested in where you were from. The food was amazing and some things were cooked in front of you. Each night the ship(hotel) "docks" in a different location and the food is from that country with lots to choose from. The facilities were great and included an adults only pool area looking over the sea which was lovely. Our Thomson rep was also extremely helpful and full of great information.

I would recommend getting a safari if you can, it was a great adventure and extremely well organised.

I would go back tomorrow if I could!

  • Stayed: September 2012, traveled with friends
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5  Thank Charlotte W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeutifulKenya64, Group Operations Manager at Voyager Beach Resort, responded to this reviewResponded August 21, 2013

So glad you enjoyed immensely. It was our singular honor to be of service.
The Voyager Crew.

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Reviewed August 20, 2013

We had a week here, we'd been on safari in Tanzania, then due to no flights (airport fire) we had a nine hour drive from Arusha to Mombasa. Upon arrival at circa 23:00, the hotel staff greeted us with drinks, a towel to get rid of most of the dust and dirt, and told us they'd kept the main restaurant open for us to eat. That was exactly what we wanted to hear!

We had a lovely week in the superior Ocean View rooms, A/C, clean, well serviced daily by the staff. We were not charged for the use of a safe (even though the hotel info. sheet says there is a a Ksh200 per day fee). The one negative was the sliding doors that were a battle to lock properly, they need sorting.

The food was as per expectation for an "All Inclusive" - plenty of it, hot, nicely presented etc. Not once did i see any staff queuing for food, I did see plenty of staff bringing drinks and making sure guests were comfortable. The only negative would be that after a week the food did become a bit samey, no big deal really.

The ice creams and snacks were fine, the pools inviting and pristine. The fun pool stays open until 20:00 so you can have a swim after a long day out. The one negative would be the slide is little used as the pool is used for water aerobics and volleyball, thereby blocking the splash-zone for the slide.

If you want a taste of Kenya then I doubt this is for you. If you want polite and hard working staff, lovely surroundings then the Voyager should be on your list,

The thing about being on board a boat hardly crops up - a large flag in the foyer for the nation you're 'docked in' that day is pretty much it. A bit of fun, nothing else.

  • Stayed: August 2013, traveled with family
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3  Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeutifulKenya64, Chief Operations Officer at Voyager Beach Resort, responded to this reviewResponded September 6, 2013

Thanks for this detailed review. We have fully digested it and picked opportunities and Gaps that will make your future stay better.
So glad you stayed with us.
The Captain and the Crew.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Voyager Beach Resort

Address: Nyali Off Links Road, | Mount Kenya Road, Mombasa 80100, Kenya
Location: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Mombasa
#1 Romantic Hotel in Mombasa
#1 Family Hotel in Mombasa
#2 On the Beach Hotel in Mombasa
#2 Luxury Hotel in Mombasa
Price Range: $142 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Voyager Beach Resort 4*
Number of rooms: 232
Official Description (provided by the hotel):
Moored seven kilometres north of Mombasa city centre, Voyager Beach Resort's convenient 'berth' gives guests easy access to a huge variety of historical, sporting and cultural attractions. The vibrant themed resort is famous for hosting some of Africa's finest family entertainments and animation programs, including unique themed journeys across the seven seas, culinary extravaganzas, with very supervised kids' activities and days out with Africa's best-known and most experienced childrens' safari club. ... more   less 
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Also Known As:
Voyager Beach Hotel Mombasa
Voyager Hotel Kenya
Voyager Beach Resort Mombasa
Voyager Beach Resort Kenya
Voyager Beach Mombasa
Voyager Hotel Mombasa

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