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“good choice!7”

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Bamburi Beach Hotel
Ranked #11 of 60 Hotels in Mombasa
Reviewed July 10, 2013

U'll do a good choice if you'll decide to hoste izn this hotel! nice people , nice crew!Nice pool, gym and good meals!The rooms have air condition and are bigger than U expect!Internet conection is free, finally!

Thank grigoreanka
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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241 - 247 of 995 reviews

Reviewed July 10, 2013

Just read the previous review 'Stay Elsewhere' and it's a real shame that the person writing it didn't have the experience we did.. Our room was basic but clean with excellent aircon and no mossie net AND no bites but there was a facility for a net if you wanted one and asked for it..

We couldn't fault the food and out of a party of 8 there were no upset tummies in 2 weeks..

Couldn't fault the staff either who always went the extra mile and we tipped at the end of the holiday so it had nothing to do with tipping.. we bought a bottle of water from reception and asked for the water to be put in our fridge in the room, this unlocked the fridge for 2 weeks with no further charge for the fridge.. we got cold water in the glass anytime we wanted it, from the bars or ordered from the waiters..

As for internet, it is free next door in Yul's were you can order the best pizza and ice cream ever if you want.. ate here twice and it was more than excellent..

About it really, we loved it but had we had problems, I am sure they would have been addressed by reception or one of the managers..

As for noise, I have never stayed in a hotel anywhere that hasn't had music and laughter and people enjoying themselves before 11 pm. We would return tomorrow if we had the funds or time off work..

  • Stayed: March 2013, traveled with friends
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1  Thank Trish H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2013

Staff never stop smiling and are so friendly,Have always enjoyed my stays at the hotel , we had a wonderful room looking over the ocean, day we went on the glass bottom boat and went snorkeling - our guide here was great and pointed out all sorts of fish including lion fish, trumpet fish and sting rays, it was truly amazing!
Wonderful to just relax and to re-charge tired bodies & souls
Many thanks for the new manager Hassan, he is there all day and night, even Sundays, always smile very helpful, and very friendly we will come back because of Hassan

  • Stayed: July 2013, traveled with family
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1  Thank betty m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

I would not recommend staying here. Do not be fooled by the fancy lobby pictures on the website. Things that made our stay unpleasant: grimy old tiny rooms, old linens that are not fresh (at least 10 years +), saltwater from the faucets and showers (you'll feel salty the whole time), clogged shower drain, mosquitos and no mosquito net, you will be nickeled and dimed: internet 350 shillings an hour for each computer (even though it is wi-fi) and is very slow, they charge you for fresh water out of the bubbler (not bottled), they charge you to use the safe in the room each day, the fridge in the room is an extra charge to use each day and every night there is very loud thumping music until after 11 pm. Oh and if you think it is a good deal because they include meals based on your rate: the food is terrible.

Room Tip: Pay a little more and stay at a nicer hotel, or go to Diani beach and stay at a nicer resort there...
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  • Stayed: July 2013, traveled with friends
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3  Thank casey u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamburi Beach H... M, General Manager at Bamburi Beach Hotel, responded to this reviewResponded July 10, 2013

I write to thank you for finding time to contribute in the trip advisor and above all, for being our guest during your recent holiday.

I note that somehow you were not happy with a number of issues within the Hotel. May I offer my apologies on behalf of this hotel. Your comments are taken positively and with a lot of interest. They will indeed help us to improve our services beyond expectation.

Nevertherless, you may also appreciate that every hotel will have a few things that are done differently. I also believe that you can easily access the information on what we offer.

The entire Management was available during your stay and I am sure we could have been useful to you in sorting out a few issues that you have raised.

In the meantime please, be rest assured that you continue to be our valued guest and I request you to pay us another visit if a chance arises.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2013

We have just got back from a 2 week stay at Bamburi Beach hotel, we booked a safari with Tony on the beach and got it for £150 (English) each, this was for Saltlick overnight stay, we could not fault the trip, we stayed in the same lodges as the tour operated companies.
we got stung at the airport for £30pp in and £30pp out of Kenya!! (they take English).
The hotel was clean and the staff were friendly, we worried about some of the comments below but had none of the issues mentioned.
you can buy Wi-Fi from reception for 150 shillings for half hour.
we will be using this hotel again.

Room Tip: I requested via e-mail a ground floor room and had 112 which was right opposite the dinner hall with...
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  • Stayed: June 2013, traveled as a couple
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Thank Della S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

Rooms are a bit noisy and the public beach is full of annoying hawkers, but the hotel is nice for a 3 star hotel. Food is good and fresh, staff is helpful, rooms are clean. Do not book a tour or water event with beach boys. They will cheat you majorly.

  • Stayed: June 2013, traveled solo
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2  Thank Mat2818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamburi Beach H... M, General Manager at Bamburi Beach Hotel, responded to this reviewResponded July 11, 2013

I write to thank you for finding time to contribute in the trip Advisor. Further I note with alot of satisfaction that you enjoyed your stay with us.

May I requiest you kindly to indicate what kind of noise or disturbance there was in the rooms. Was it from within or outside the hotel?

Yes, the hawkers at the public beach can be annoying. While we appreciate that majority of them are earning an honest living, unfortunately a few of them can go beyond acceptable levels.

Once more thank for being our guest and hope that you will find time to visit us again.

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Reviewed June 28, 2013

We were at the Bamburi Beach Hotel with my husband and my daughter in June and I must say we were so impressed with everything. From the staff, very friendly and always helping when u need something, very clean rooms, very nice kids pool and kids room,great breakfast..Everything was just wonderful. We hope to return there again when in Mombasa!

  • Stayed: June 2013, traveled with family
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1  Thank Judie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bamburi Beach Hotel

Address: Malindi Road, Mombasa 80100, Kenya
Phone Number:
Location: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 On the Beach Hotel in Mombasa
Price Range: $112 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bamburi Beach Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
This warm and friendly hotel welcomes guests with a distinctly African vibe and a fantastic view of the Indian Ocean! The spacious and comfortable vibrant deluxe rooms have a TV, Coffee and Tea making facilities, safe (chargeable) and mini fridge to ensure you can relax and enjoy, in air conditioned comfort with quiet, split unit air conditioners or on the terrace with a spectacular view and a cool Indian Ocean breeze. The ocean deck edges onto the ocean and offers a relaxing atmosphere during the day enjoying a sunbath with a terrific view of the ocean! Whether you come to the Bamburi Beach Hotel to relax or to use it as a starting point for your game drives, we do everything we can to ensure your comfort. ... more   less 
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Also Known As:
Bamburi Beach Hotel Kenya
Bamburi Beach Hotel Mombasa

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