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Reviewed November 9, 2017

We enjoyed our stay especially the meals. Rooms took a bit long to be tidied up. The hotel needs to employ a full-time swimming pool attendant as a boy almost drowned learning to swim. Thank God help came through just in time.

Stayed: October 2017, traveled as a couple
Review collected in partnership with this hotel
Thank joendiinu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FLAMING M, Guest Relations Manager at Flamingo Beach Resort & Spa, responded to this reviewResponded November 9, 2017

Dear Guest,

Feel the PrideInn touch,

We appreciate the good review about the hotel and take note on your concern, we hope to see you soon and we are glad that you enjoyed your stay.

Your Most Welcomed Again.
Holidah Beatrice.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2017

The hotel is beautiful but once we talked to the staff we realized the service is bad.It took us a long time to be allocated rooms. Once we had the rooms a porter was asked to carry our luggage for us and flat out refused. On leaving the hotel they did a wrong calculation on our bill. If we had not done our own calculation manually they would have ripped us off.
They should also hire a life guard for the pool. A young boy almost drowned while i was there.
Not all the staff are bad. It''s just a few.

Stayed: October 2017, traveled with family
Review collected in partnership with this hotel
Thank traveler101375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MileleNairobi, General Manager at Flamingo Beach Resort & Spa, responded to this reviewResponded November 23, 2017

Dear Guest,

Feel the PrideInn touch,

Let me take this opportunity to thank you for taking time to give us this review, I have noted the cashiering issue, we have since restructured the front office for better services to our guests.

We have as well put in place three pool attendfants with training in emergency situation handling and I can assure you that now we are well covered at the pool for the kids and everyone to enjoy.

We hope that you shall visit us soon to come and experience the new Flamingo.

Regards

Andrew Makau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2017 via mobile

One of the best places I have stayed on the North Coast. Staff were excellent!!Definitely coming back. Needs abit of touch ups though especially in the bathrooms but all around a very good place to visit. I recommend.

Stayed: November 2017
1  Thank Edwin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MileleNairobi, General Manager at Flamingo Beach Resort & Spa, responded to this reviewResponded December 6, 2017

Dear Guest,

Feel the PrideInn touch,

Thank you for the great review and we are glad that you enjoyed your stay with us, hope to host you soon again.

Regards

Andrew Makau

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Reviewed October 30, 2017

It was a great place a very beautiful facility. The entertainment was wonderful, the room was very good i had a sea front room. the only thing I would like for them to improve on was the food. there was a lot of spicy food I think because of children the food should not be spiced otherwise i had a great time in Flamingo.

Stayed: October 2017, traveled with family
Review collected in partnership with this hotel
1  Thank marysaidimu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FLAMING M, General Manager at Flamingo Beach Resort & Spa, responded to this reviewResponded November 5, 2017

Dear Guest,

Feel the PrideInn touch,

We appreciate the good review and take note on your concerns about food, we hope to see you soon and we are glad that you enjoyed your stay.

Karibu sana

Andrew Makau

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Reviewed October 30, 2017

I wish to thank the Management and Staff of Flamingo Beach Resort & Spa. Ours was a group event. We enjoyed our stay and the service while at Flamingo, everything was excellent. Thee food was good though you could have more varieties. I would revisit the place any time. Thank you so much for your hospitality. Well special appreciation to Amani, the animator who loves his job, kept us entertained and involved in the teambuilding activities. Awesome quiet place, good for the family too. I would also advise you to have more lifeguards on duty while guests are at the pool especially children as there was an incident involving a child while we were visiting. Great hotel, great service. Cheers.

Stayed: October 2017, traveled on business
Review collected in partnership with this hotel
1  Thank stellan838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FLAMING M, General Manager at Flamingo Beach Resort & Spa, responded to this reviewResponded November 5, 2017

Dear Guest,

Feel the PrideInn touch,

Thank you very much for choosing to stay with us and we are happy that you enjoyed you holiday and wish to see you again.

Regards

Andrew Makau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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