I stayed at Emerald Flamingo from 25th to 27th November 2012 while on a working trip. I intend to go back for holiday and I pray that all will be well. I loved the yet to be completed tea place on the creek - it is really picturesque. The lagoon-shaped swimming pool is just lovely and I believe the concept of the bar in the cave will work out well.
The food was very good and of varied choice. The only undoing was the club sandwich I ordered and it turned out to be an egg sandwich! The Executive Chef was very involved in ascertaining that guests were happy with the food. I did not stay long enough to sample their barbeques so I hope to find good surprises.
I loved the LCD TV, the large bed and its linen and the general ambience of the room. The main shortcoming of the hotel is the very salty water - not any different from the actual ocean water. The shower heads are also very low, a tall person wouldn't use them. The pressure of the salty water is also very weak so the shower is not "rainy" enough. This needs improvement.
Most of the staff are friendly and welcoming, except one gloomy waitress in the restaurant whose harsh looks can easily put off a guest. Otherwise the staff attended to guest concerns and complaints promptly, although some of them will still need to undergo professional training in the hospitality industry.
- Official Description (provided by the hotel):
- Flamingo Beach Resort & Spa is a cosy boutique hotel featuring 137 spacious rooms, Olympic capacity free form swimming pool, unique beach cave bar, and entertainment facilities. All rooms are fully air-conditioned and are housed in six separate four story buildings surrounding large lagoon shaped swimming pool and gardens. All rooms have private shower and cubicles, spacious balconies with a table and chairs.There are 85 standard rooms 36 superior rooms and 16 suites. ... more less
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- Also Known As:
- Emrald Flamingo Beach Club Hotel Mombasa