We went there on vacation and we had a great time. For a family vacation, we wanted something within our budget and their price was just right.Service was great. Coming from a place that is cold more than half the year, the Mombasa heat was a little too much for me. I definitely appreciated working AC and the fact that I could control it. I have been to hotels that blast the AC that it gets too cold. The rooms spacious enough to accommodate the whole family. Ensuite rooms were great, so getting ready for such a big group did not take forever. We loved the location. The proximity to the clubs and malls, especially, was an added bonus for the younger ones in the family.
A home away from home. Very clean and tastefully furnished. Its a minutes walk to the beach. Alvera has personalised customer service. It is the ideal retreat for families and friends. I highly recommend it. I am a regular visitor as I visit Mombasa often and have never been disappointed. They also listen to guests and improve on the services and facilities. Alvera is superb!
Visited Mombasa from the United States and resided here for a few days. Nice location but grossly unsatisfied by the owners' attitude and lack of hospitality! Unfortunately, they lost my business. I will never be back!! I would rather pay twice the amount they charge and be treated with some dignity and respect!