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“The trip of a life time”
Review of Sanctuary Olonana

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Sanctuary Olonana
Certificate of Excellence
Reviewed July 9, 2014

We can not say enough about our fabulous experience at Olanana. From our guide, Joseph ( you must request him) to the service from room stewards(Joseph) to greeters/managers (Maurice), to the excellent food prepared by the chef Big John---- it was fabulous in every way!!!! We saw the Big 5 in June which is rare---experienced a 10 hour safari with an excellent meal prepared and packed for the day. It was something everyone should experience! I hope to be back with the rest of my family one day!

  • Stayed: June 2014, traveled with family
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1  Thank Sissy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Olonana, responded to this reviewResponded July 10, 2014

Dear Sissy,

Thank you for taking the time to post this lovely review of your experience at Olonana.

We are delighted that you had such an enjoyable stay with us and thank you so much for all your kind comments especially about Joseph, Maurice and Big John - we shared your feedback with them and the rest of the team and they loved your comments.

We are eagerly waiting to welcome you AND your family one day in the not too distant future.

In the meantime, please keep up with the latest news from Sanctuary Retreats and Olonana by liking us on Facebook. Just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (284)
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98 - 104 of 284 reviews

Reviewed July 7, 2014

It is so peaceful here. On the edge of a rushing river, my tent was like a "sanctuary" from everyday concerns and worries. Such a kind and attentive staff, excellent food and brilliant guides make Sanctuary Olonana the perfect camp while visiting Maasai Mara.

Room Tip: Ask for a tent close to the reception area.
  • Stayed: June 2014, traveled on business
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1  Thank MarilynJ8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Olonana, responded to this reviewResponded July 10, 2014

Dear Marilyn,

Thank you for this lovely review, it is very much appreciated by all the team!

We are very pleased that you enjoyed your time with us, and are eager to welcome you back one day soon...

We would love for you to keep up with the latest news from Sanctuary Retreats and Olonana by liking us on Facebook. Just search for ‘Sanctuary Retreats’.

Best wishes
Sanctuary Retreats

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

My wife and I plus two close friends just came back from a four nights at the Olonana. Amazing does not come close to the experience. I am at a loss for words to describe the experience. Very attentive staff, great game drives and a beautiful setting with large rooms and views of hippos in the river below. Great food. Its one of those rare places you just do not want to leave. From the looks of the other reviews posted it seems our experience is the norm.

Room Tip: Close to the main dining area.
  • Stayed: June 2014, traveled as a couple
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1  Thank islandgus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Olonana, responded to this reviewResponded July 10, 2014

Dear Guest,

Thank you for sharing your experience of Sanctuary Olonana on Tripadvisor. We are delighted that our team took good care of you and that your stay with us was amazing.

We loved hosting you and do hope to welcome you back again one day soon.

Until then it would be great if you could keep up to date with the latest from Sanctuary Retreats and Olonana by liking us on Facebook . Just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats



Best wishes
Sanctuary Retreats

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2014

We were at the Onolana Lodge for 2 nights, 3 day stay. It was magical and exclusive. My grandson who is only 3yrs plus, was astounded by the experience, on the safari drives and also by the hospitality endowed by the management and staff. His dietary needs we're well met and catered for. We are very grateful for the experience , once in a lifetime. Our guide was BRILLIANT AND EXCEPTIONAL. Thoroughly enjoyed his guided safari drives and breakfast picnic by the river where we had crocs and hippos for company. Highly recommend the lodge and would love to return again one day.

Room Tip: Spoilt for choice. Tented accommodation , better than a five star hotel.
  • Stayed: June 2014, traveled with family
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Thank Harjinder2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Olonana, responded to this reviewResponded July 10, 2014

Dear Guest,

What a lovely review, thank you much appreciated.

We are very pleased to learn that you and especially your 3 year old grandson had such a wonderful experience with us at Olonana.

Thank you for all your lovely comments we passed this onto the team who were very appreciative of your kind words.

We would love to see you and your family again, until them it would be great if you could keep up to date with the latest news from Sanctuary Retreats and Olonana by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2014 via mobile

Olonana is outstanding in every way - from the wonderfully warm and attentive staff to the excellent location on the Mara River to the large, luxury tents to the great food! The game drives were outstanding each and every day seeing many, many animals of all kinds. You cannot believe the population of the Big 5 in this area! The camp is very comfortable and restful. It is fully all-inclusive which makes for a wonderful experience given the high quality of everything offered there!

We visited a closeby Maasi village as well. This was not a highlight for us but the wonderful Maasi people who work at Olonana are very warm, helpful and attentive.

Stayed: June 2014
Thank DallasMomTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Olonana, responded to this reviewResponded July 10, 2014

Dear Guest,

Thank you for sharing your experience on Tripadvisor.

"Outstanding in every way" WOW thank you so much!!

We are very happy to hear you had such a wonderful time and thank you for your kind comments.

Thank you once again and we do hope to welcome you back to one of our properties in the future.

In the meantime you can keep up to date with the latest news from Sanctuary Retreats and Olonana by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2014

We just finished an amazing three nights at Sanctuary Olonana. Upon arrival, we were greeted by our guide, Abdul, who was personable, polite, incredibly knowledgeable and an all-around EXCEPTIONAL guide. He accompanied us on every one of our game drives over three days and seemed to truly love what he does. I cannot say enough good things about him.

In addition to Abdul, the entire staff was attentive, punctual, friendly, and happily attended to any need that we had. The chef, fondly referred to as "Big John" cooked delicious meals with enough variety to suit all tastes. Maurice, the manager, and his entire staff truly understand and deliver 5 star service to every guest.

The rooms and facilities were exceptionally tasteful, modern, and elegant. The sheets, pillows and beds were luxurious as were the bathrooms although the water pressure was weak. The setting on the Mara River was relaxing and peaceful even with the rowdy hippos.

One piece of advice. Get the details of the Village Walk from the staff in advance to decide if you want to participate. It is not for everyone.

If you are looking for a beautiful safari in the Masai Mara region, I could not recommend Olonana more. 5 star experience in every way.

  • Stayed: June 2014, traveled with friends
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Thank DCMDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Olonana, responded to this reviewResponded July 10, 2014

Dear Guest,

What an incredible review thank you so much!!

We are very pleased that you enjoyed your time with us at Olonana. We shared you review with the rest of the team who loved your feedback – especially Abdul, "Big John" and Maurice.

We do hope to welcome you back again one day and until then you can keep up to date with the latest news from Sanctuary Retreat and Olonana Camp by liking us on Facebook, just search ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

My husband and I recently stayed at the Sanctuary Olonana located harmoniously on the Mara River. Aside from wonderful game viewing in the 'Mara', we were thoroughly spoilt by the welcoming staff and entertained between game drives and eating fabulous fresh cuisine, by the pods of hippos in the river in front of the main lounge/dining area, and in front of our 'luxury tent'. Such funny antics, we could have watched them for hours. The 'luxury tents' are beautifully appointed and located very close to the river, an electric fence surrounds the camp, and deters any predators from entering plus the grounds are patrolled by security guards. After dark you are escorted to/from your accommodation to the main dining area. The camp is impressively 'green' and rightfully proud of it's eco friendly system. Very innovative. Our game viewing driver/spotter was outstanding and enhanced our safari experience wonderfully. They also have a great spa located beside the river, best massage I experienced for a long time. Great to iron out the kinks from the 'African Massages' of game driving!

Room Tip: All 14 'luxury tents' (very spacious) are located beautifully along the Mara River. If you...
  • Stayed: May 2014, traveled as a couple
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Thank DonnaK1606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanctuary R, Manager at Sanctuary Olonana, responded to this reviewResponded July 10, 2014

Dear Donna,

Thank you for sharing your eperience on Tripadvisor.

So happy to hear that you and your husband enjoyed your time with us at Olonana, thank you so much for all your lovely comments.

The team loved hosting you and hope to welcome you back one day...

In the meantime you can keep up to date with the latest news from Sanctuary Retreats and Olonana by liking us on Facebook, just search for ‘Sanctuary Retreats’. We are also on Twitter (@SanctuaryRet) and Instagram (SanctuaryRetreats) if you would like to follow us.

Best wishes
Sanctuary Retreats

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanctuary Olonana

Address: C14, Keekorok, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #28 of 142 Specialty Lodging in Maasai Mara National Reserve
Price Range: $440 - $1,696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary Olonana 4*
Number of rooms: 14
Official Description (provided by the hotel):
Sanctuary Olonana, our award-winning tented camp situated on a private stretch of the Mara River, recently undergone a significant upgrade to the public areas of the lodge as well as a soft refurbishment to the tented rooms and pool area. The interior decor reflects a contemporary design using a combination of light earthy tones and the local Maasai women played an active part in the refurbishment using the same traditional technique used in their own houses to “mud” the interior walls in all of the main areas and curio shop. From the main viewing deck see and hear the family of noisy hippos who colonise the banks below the camp. Relax with a good book in the library, cool off in the pool or for an extra special treat, experience traditional African remedies and spa treatments in the mini-spa. Oversized Safari Tents – Built on the banks of the Mara River, the twelve canvas tents at Sanctuary Olonana are extremely comfortable and spacious. The ensuite tents all have two four-poster beds with floor to ceiling mosquito netting – making them perfect for families travelling with small children. Each of the private verandas overlook the river and offer the perfect spot where guests can relax and watch the resident hippos wallow in the water. There are also two honeymoon suites with each featuring outdoor showers. ... more   less 
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Also Known As:
Sanctuary Olonana Hotel Maasai Mara National Reserve
Sanctuary Olonana Kenya/Maasai Mara National Reserve

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