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“A DikDik a day ...........”

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Sarova Mara Game Camp
Certificate of Excellence
El Fondo de les Neus, Spain
Level Contributor
177 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“A DikDik a day ...........”
Reviewed March 17, 2014

I say any day you see a DikDik is a good day and here they come to the tent to say " Have a good one " !
The camp is a great stay in the over crowded Mara.The welcome is genuine and the whole experience a satisfying one. The tents are a wee bit small but well situated and a pleasant walk to the main block. The food is well presented and served by enthusiastic and talented chefs , Big John ( both in character and professionalism ) is a real gem and made real efforts to please every one.The staff in general from Front Office via Housekeeping to Service guys and gals were excellent and always smiling --- try looking after people day after day and keep smiling , it is not easy !!!
And there were the DikDiks !!

Room Tip: Some tents are a bit far but the walk can be worthwhile
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank leonspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, March 24, 2014
Dear Guest,
Thank you for taking time to review our camp on TripAdvisor. It is a pleasure reading that you enjoyed your stay with us and that you found the staff to be ever smiling. I have passed your praise to Chef John who is glad that his services and food met your satisfaction.
We (all staff and the dik diks...) look forward to your next visit!
Karibu Sana

Francis Msengeti
Lodge Manager
Sarova Mara Game Camp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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998 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (285)
Date | Rating
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English first
Dubai, United Arab Emirates
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 2, 2014

Dont think twice, there is nothing that I can point out as a problem, everything is so good... Stayed here for 4 nights and hope to come back and stay again!!!! They are so service oriented that even the smaller things like keeping your bed warm with a hot water bag under the blanket before you get to sleep, talks about the hospitality... Food is good, expected a bit more options for the veggies...

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GT1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, March 6, 2014
Dear Guest,
Thank you for your review of our lodge on TripAdvisor. Am happy that you found our staff to be Service oriented and that nothing was too small for them to do to make your stay more comfortable. At Sarova Hotels we strive to ensure all our guests are provided our unique brand of refreshing African hospitality. I have also noted your comment on more choices on the vegetable offer. We do grow most of our green vegetables within the compound organically and the recent dry spell within the area had affected our supply from the garden. However we have instituted supplementary supplies from local farmers in other parts of the region to ensure that we improve on our spread of vegetables.
We look forward to hosting you once again in Sarova Mara Game Camp, Karibu!
Kind Regards,
Francis Msengeti
Lodge Manager
Sarova Mara Game Camp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 14, 2014 via mobile

Simply the BEST .... We stayed 2 nights and we were 22 of us. Everything right from check in to check out, it was excellent service & food. Our compliments to chef Gilbert for the excellent vegetarian food and Andrew for the excellent Chicken and Lamb Curry. Thank you Gilbert for making me special ginger tea for my soar throat added with his smile made me feel so much better. Full marks and fully Recommended. Look forward to meeting you again .Mr & Mrs Patel ( Brighton, UK )

Stayed February 2014, traveled with family
Helpful?
1 Thank patel536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, February 16, 2014
Dear Guest,
Thank you for taking time to review your stay with us on TripAdvisor. It indeed is the best reward for us when we get compliments from our esteemed guests on our services. Chef Gilbert is happy that his special ginger tea (and personality too!) helped ease your sore throat.
We look forward to your next visit and bid you Karibu Tena! to Sarova Mara.

Kind Regards,
Francis Msengeti
Lodge Manager,
Sarova Mara Game Camp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 4, 2014

We visited to the camp for one day Trip, over all experience was amazing. Very nice tent to stay. Good variety of Food.. We saw a lion hunting just 500 mts outside the camp. Overall experience of the Masai Mara Trip was excellent....

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rajesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, February 14, 2014
Dear Guest,
Thank you for your review of our lodge on TripAdvisor. We are happy that during your brief stay with us you found our services to your satisfaction and we hope that you will give us another opportunity to deliver our refreshing African hospitality albeit during a longer stay.
Karibu Tena!
Kind Regards,
Francis Msengeti
Lodge Manager
Sarova Mara Game Camp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 24, 2014

We stopped here for the last two nights of our 'Best of Kenya' safari through Thomson's. My only deep regret is that we didn't stay for much longer!

My husband was due to celebrate his birthday whilst at the lodge and for a special treat, we upgraded to a club tent.. My special thanks to both Stephen and Emmanuel for making this happen. I would have in hesitation in recommending an upgrade, the tent was just magical with a huge four poster bed, covered veranda, separate dressing room and fabulous bathroom. All the creature comforts including mini bar, slippers dressing gowns etc etc.. We stayed in tent no 71 which was at the back of the complex overlooking the African bush, we had Dik Dik and Hyrax as neighbours and the sound of a frog corus to send us off to sleep!

The food and service were second to none, a champagne breakfast after early morning safai was lovely. The beds were turned down with a hot water bottle placed on each side, everything was perfect.

It's true that the road to get to the lodge was awful, one and a half hours of 'African Massage' as our driver called it! Ladies - if you don't own a good sports bra then I would buy one specially!

We were lucky enough to see the ever elusive Leopard and also a pride of 20 lions on our last safari drive.

Thanks again to all of the staff, we will definitely be back.

Room Tip: Get a club tent!
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Clare5001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, February 3, 2014
Dear Guest,
Thank you for your taking time to review your stay with us. We do appreciate all comments sent by our clients and to receive such a positive comment gives us great pleasure. Emmanuel and Steve are happy that they made your stay with us wonderful and memorable. We trust that you will be back soon on a Kenya Safari and this time you will stay with us much longer to be able to show you even more of the wonderful Mara!
Kind regards,
Francis Msengeti
Lodge Manager
Sarova Mara Game Camp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reigate, United Kingdom
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 20, 2014 via mobile

Had a free upgrade for our honeymoon to a club tent on the edge of the reserve, which was wonderful.

Large tent, dressing room, huge bathroom and roof over to protect us from the elements!

Mosi nets and plug ins provided and turned on etc by the staff so felt quite bug safe.

Had 4 tree hyraxes living above us, which were very cute and dik diks wandering around our garden!

Great staff.

Food good and a good choice.

Bar in the evenings had a huge fire roaring (although it was still warm!)

Welcomed us back from first game drive with a champagne breakfast on the lawn!

Pool nice, but cold.

Game drives from here were excellent, saw the big five close up, even becoming complacent to the animals.

Electric goes off each night and afternoon during game drives to preserve. Which is fine.

Did the trip to the 'traditional masai village' which was awful and I wouldn't recommend as I'm sure they don't really live there, from talking to others it seemed to be a fake village coining in $30 per head for 15 minutes standing in cow dung batting off flies...

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Foxy1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, February 3, 2014
Dear Guest,
Its a great pleasure to read you review on TripAdvisor. Am happy to note that we met your expectation during your stay with us. At Sarova Hotels we are all focused on ensuring all our clients receive the highest levels of service.
I have shared your review with the team here and they are happy that you found your stay wonderful.
Karibu sana and we look forward to your next visit.
Kind regards,
Francis Msengeti,
Lodge Manager
Sarova Mara Game Camp.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budgewoi, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 18, 2014

This place is wonderful.
The staff are the best, the food amazing.
We loved our tent accomodation... "really glamping"
Our Safari drivers Edward was very informative and willing to search hard for those hard to find animals.
We saw a lepard 20 minutes into our first safari!
We will be back!!!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, January 20, 2014
Dear Guest,
Thank you for giving us the honor of hosting you at our camp. Its with great pleasure to note that you found your stay with us to be amazing. At Sarova, we pride ourselves with being able to provide a Refreshing African Hospitality and ensuring all our guests have plenty of memorable moments.
I have passed your commendation to Edward who is pleased that his guiding skills made your holiday. i trust we will be welcoming you back to Sarova Mara Game Camp
kind regards,
Francis Msengeti
Lodge Manager
Sarova Mara Game Camp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sarova Mara Game Camp

Property: Sarova Mara Game Camp
Address: C14, Keekorok, Maasai Mara National Reserve 00200, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Maasai Mara National Reserve
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sarova Mara Game Camp 5*
Number of rooms: 75
Official Description (provided by the hotel):
Sarova Mara Game Camp is located in the heart of the Maasai Mara Game Reserve in South West Kenya. It is 260 km from Nairobi, a 1-hour flight from Nairobi, 20-minute drive from the airstrip and a 5 1/2-hours drive from Nairobi on the new tarmac road. It is set on an elevation surrounded by two streams. The Camp is uniquely laid out over the sprawling grounds that include rolling manicured greens, a virtual mini forest of indigenous shrubs and exotic trees, a large pond stocked with fish, mini bird sanctuary and an authentic Maasai village adjoining the Camp. The Camp includes 20 club tents, 51 standard tents, 2 family tents, a main restaurant, bar and many bush dining options. The free form swimming pool has its own pool bar. In addition, it has its own fleet of well equipped safari vehicles with excellent guides. There are meeting rooms and numerous outdoor venues for dining and leisure. The entire Camp is surrounded by a 24 hour electric fence. The climate is very pleasant with clear warm days and cool nights Temperatures average from 26ْ C during the day to 12ْ C at night. There are sporadic rains in March, April, November & December. ... more   less 
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Also Known As:
Sarova Mara Game Camp Hotel Maasai Mara National Reserve
Sarova Mara Game Camp Kenya/Maasai Mara National Reserve

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