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“Not Very Happy” 2 of 5 stars
Review of Mara Sopa Lodge

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Mara Sopa Lodge
Certificate of Excellence
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not Very Happy”
2 of 5 stars Reviewed October 28, 2013

Well we did not enjoy the food at all.. The Hotel was good, housekeeping was excellent and so was the check-in brief also the bar man was so friendly. But the food manager was not very help full he did not even go around to ask if everyone was okay like other hotels.. The rooms are too far away which we used to hate to go to as to come back to the bar or restaurant was an issue.
They need to improve on their food as for the three days we were there we got the same boring food. Customer service is very important

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Tanvi0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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621 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Sydney
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed October 27, 2013

As opposed to another Sopa lodge I'd reviewed this one was run much better. An awful long walk to the rooms but there are nice chaps to help you with it all.
Nice rooms, nice general areas, great chefs, free wifi in a lovely bar area, great staff.
It's got everything you need to have a great base when discovering the Masai Mara.
Rough roads close to the location but what do you expect?
Very recommended

Room Tip: Try a balloon morning. We went on, not kidding, the Hot Air Balloon company. Can't praise it up...
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 19, 2013

Great place. Nice and quiet location. The staff is friendly and makes everything possible to make you feel at home. Rooms are big and clean, bathroom is big with all the neccesary. The only issue is noise from the next room, but if you have the same hours is not a problem.
Food is good (not great), with a good variety and spices.
Will come back for my next visit.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank FranciscoArayaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 18, 2013

Everything about the lodge is nice, great and friendly staff. Nice and clean rooms. But no power during the day time. Free Wifi in the bar and lobby area with okay speed. The road from the park gate to the lodge is really bad. They need to work on this.

Room Tip: Select rooms near the reception if you have mobility problem or old because some of the rooms are re...
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Alambiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
270 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 14, 2013

The lodge is located in what I consider to be quite a remote area. We seemed to have to drive about 30 minutes before reaching the plains where game viewing became better.

We were assigned room 22 with two queen beds and a single, as we were triple occupancy. It shares a rondavel with room 21.

The room and bathroom was very spacious but was not well light. Hair dryers are available but you must ask at the front desk and it will be provided with deposit. Get it early in the afternoon as they don't have enough for each room. Amenities included 3 complimentary bottles of water (nightly), a safe and bath toiletries. There was limited counter space in the bathroom and limited tabletop surface for our stuff. So we used our third single bed as general "desk" area.

There is free WiFi but is available only in the reception and main bar area.

There are different activities each night--Masai dancing, night feeding of animals (mainly house cats come, we saw mongoose and that's about as exotic as it got).

During meals, we were seated with our bus mates. I think that's how they seat everyone so every single meal, you knew where you sat and with who and who will serve you. Meals are all buffet style.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tardykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed October 14, 2013

Reasonably priced, excellent service & very comfortable place in Masai Mara. Rooms & service was good, food was simply outstanding. We had few vegetarian members & they loved the food. Bar was a bit costly, so take your own alcohol & ask for ice. Tea/coffee service was a bit patchy

Room Tip: Stay near the dining hall
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Harshwardhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broolyn, NY
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 13, 2013

Only complaint: spent one night only...which was too short, would have loved to spend my entire time there. This place is very charming and I can't express in words how I loved the short time there. Starting with the necessities, wifi is free (best connection in the lobby on iPhone, some connection on iPad in room), several food selections for breakfast, lunch and dinner. Friendly and helpful staff. My tour via Friendly Planet, included a boat ride on Navaisha Lake in which I was able to view birds of different types and hippos. Animals roam the grounds such as giraffes, monkeys, deers, antelopes and the hippos came out at night. It was a fairly safe environment but at night everyone had to be escorted due to animal activities. Spotted a giraffe and hippo after dinner on my way back to the room. There's a gift shop for souvenir purchase. No ironing board nor iron in the room, wash cloth and bath towels provided, and other toiletries. The water pressure was a little low and the water was a little cool. A light jacket is needed for early morning and evenings as it gets a little cooler at those times. I really enjoyed my stay and wished I had spent longer there. Would definitely revisit and it gets my recommendation.

Stayed October 2013, traveled solo
Helpful?
Thank travelingtgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mara Sopa Lodge

Property: Mara Sopa Lodge
Address: C14, Keekorok, Oloolaimutia valley | Oloolaimutia Gate, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Hotel Style:
Ranked #37 of 137 Specialty Lodging in Maasai Mara National Reserve
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mara Sopa Lodge 4*
Number of rooms: 90
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Also Known As:
Mara Sopa Hotel Maasai Mara National Reserve
Mara Sopa Lodge Kenya/Maasai Mara National Reserve

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