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“Wonderful Serena Mara”

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Mara Serena Safari Lodge
Certificate of Excellence
Reviewed October 1, 2008

We visited the wonderful Mara Serena in early September following visits to the Serena Mountain Lodge and Sweetwaters Tented Camp. It would not be fair to compare these lodges for they all provide completely different experiences in very varied scenarios. We loved them all - but we loved the Mara Serena the best. Perched on a ridge high above the Mara plains the astonishing views stretch for miles, visible from every one of of the hotel rooms. They are spacious and very comfortable, brightly decorated with Masai embellishments on the mirrors and a place to sit and gaze. The restaurant provides such a huge choice of food even the fussiest eaters should be happy. But it is the game drives that take the Serena Mara way beyond excellent. We loved being in those big open topped, open sided vehicles and we saw everything we could have hoped for, and more, thanks to our amazing driver Emanuel who was determined that we should. (Could give a massive list here)! So we say go and see everything this wonderful place can show you (including Hippos under your bedroom window at night) ! Note: Take some warm clothes, it can get cold and very windy especially at 6.30 am!

  • Stayed: September 2008, traveled with family
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1  Thank Everyonerocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 27, 2008

Stayed in Mara Serena Lodge for 2 nights as part of a recent safari trip to Kenya. The Lodge was lovely and comfortable. Rooms were spacious and had all facilities that we required. The views across the Mara from our room were breathtaking and I believe that all of the rooms have excellent views across the plains.Food was excellent too with plenty of choices on offer to accomodate all tastes. Staff were attentive and always on hand to assist with any queries. We enjoyed our time in this hotel and woulod not hesitate in recommending it.

  • Stayed: September 2008
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Thank wooandwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2008

This vacation was a lifelong dream and the Mara Serena Lodge helped to make the dream a reality. I want to go back! We were there Sept 1-4, 2008 and we flew in from Nairobi. We got in at 1PM and had our first wildlife drive at 4PM. That day we saw more wildlife than I ever imagined possible. Elephants, lions, zebras, wildebeast, hyenas, many kinds of antelope, cheetahs, giraffes, and many kinds of birds. That was just our first drive! Samuel was our driver the entire time and he was wonderful. We had two drives each day and in between we spent relaxing around the pool or grounds.

The room was nice and clean with views that were breathtaking. The facilities were fantastic. The service was very, very good. There was always plenty of food although it was different than what we are used too, so we just had to adapt. We weren't in the United States after all!

A couple of tips: the morning drives were colder than we expected and we are from Minnesota. Bring warm clothes. The afternoons were hot! Bring Visine or other eye drops in the vehicle as if it is dry there will be plenty of dust.

  • Stayed: September 2008, traveled with friends
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1  Thank julieofthewolves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2008

I just returned from spending 3 wonderal days at Mara Serena. This was an absolutely fantastic property. The staff was very professional, the grounds well maintained and the rooms very clean. Oh, and let me not forget the game drivers. Top notch all the way, very knowledgable and it wont matter how many pictures of elephants you have taken they are more than willing to stop for you to take more. The views from the lobby to the bungalows are spectacular. Another great thing about this location is that there are several wildebeest crossing points within 5-10minutes from the hotel. So while others spend all day traveling to these spots, if you stay here its almost as easy as rolling out of bed. The food is served buffet style but every night that had meat, fish and veggie options. The area was always well stocked and VERY CLEAN! There were 8 of us in our party and we all had the same reaction. This is definitely the place to stay in Mara.

  • Stayed: August 2008, traveled on business
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Thank disco86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2008

This is the best spot to stay in the Masai. The hotel overlooks the river (so great opportunity to see the famous wildebeast crossings!) and has a great pool with very clean and unique rooms. We have great memories of this location and spent a few days here during our 21 days travelling through Africa.

  • Stayed: October 2006, traveled as a couple
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1  Thank crazzzycats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2008

was really impressed with everything - the lodges were modern, clean and funky, the pool area and view are unbelievable, we found the food very good - lots of choice all cooked really well no probs with feeling ill etc. the staff were the friendliest and the whole place was relaxed and small enough to feel special rather than mass produced. loved it - would definately return.

  • Stayed: June 2008, traveled as a couple
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1  Thank lacora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2008

First, may I say that the views at Serena are truly amazing but I do believe that's not the only thing we should be paying for.

The food needs to improve drastically if I were to come again. My wife did not feel so well the next day and I too suffered heartburn after each meal. May I add that we are both very resilient travelers and have never before felt ill after eating food in Kenya.

The prices are extremely high and as such I would expect high quality in all areas of my stay - not just the view that Serena is fortunate enough to enjoy.

I would also be more interested to know what conservation and community work that this Serena is involved in. From what I could tell and from my questions, this Serena does not give anything back to the local communities nor does it have any conservation projects. This is pretty surprising seeing as it is profiting from the conservation efforts of others.

That said, I found all of the staff to be extremely friendly and helpful.

  • Stayed: April 2008, traveled as a couple
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3  Thank visitingfromUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mara Serena Safari Lodge

Address: C14, Keekorok, Maasai Mara National Reserve, Kenya
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #20 of 142 Specialty Lodging in Maasai Mara National Reserve
Price Range: $300 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mara Serena Safari Lodge 4*
Number of rooms: 74
Official Description (provided by the hotel):
Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries. ... more   less 
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Also Known As:
Mara Serena Safari Hotel Maasai Mara National Reserve
Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve

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