Mara Serena is unique. It has an excellent location in the middle of the National Park with great views.
We travelled by road, which is 7 hrs drive from Nairobi. The road through the park is rough.
However, hotel is so relaxing, you will soon forget the road, and wish to stay longer. The food is of great quality. They concentrate mostly on quality rather than quantity, but they still offer variety. No complaints here, especially when you see where the hotel is located.
Rooms are basic, but with great views. Shower is good with lot of hot water and good pressure.
Spa is fantastic. You must try massage in a room overlooking the park. Fabulous. Gym is also great, everything seems to be new. It would be nice to swim while looking at the park.
There is swimming pool, but it is very cold. Suggestion: use solar panels and make the water warmer. Otherwise it is just a decoration.
Another suggestion is to create room for kids, especially around dinner time. They seem to be bored especially that there are no TVs in the room. WIFI is there, but it does not work so well. Again, considering the location, one has to understand.
Game drive is fabulous. We have seen big five in a short time.
We stayed before Christmas and donated money to the kids from nearby village. We were promised to receive an email when kids receive donation, but it did not happen. Kind reminder to Hotel to fulfil their promise.
Overall, this is a very nice place for safari.
- Official Description (provided by the hotel):
- Mara Serena Safari Lodge, set on a saddle of a hill, overlooks the 1,800 square km of rolling plains at an altitude of 1625 meters at the Masai Mara Triangle, one of the world's richest wildlife sanctuaries. ... more less
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- Also Known As:
- Mara Serena Safari Hotel Maasai Mara National Reserve
- Mara Serena Safari Lodge Kenya/Maasai Mara National Reserve