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“Great camp and great service”

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Mara Ngenche Safari Camp
Certificate of Excellence
New York
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great camp and great service”
Reviewed August 24, 2012

We stayed four nights at Mara Ngenche in early August. Everything exceeded our expectations. The tents were luxurious and the service was impeccable. It is a very small camp with only six tents. All the service was very personal. The tents were also much better than my expectation. It had electricity, full plumbing bathroom and plenty of lights for night. The food and service was also great. The cooked food was delicious and the beers were cold and refreshing. It was hard to ask for anything more.

We arrived shortly after the wildebeests arrived from Tanzania. We saw so many animals and action. We even saw a lion pride plan and execute a hunt on a group of wildebeests. Our guide Lucas was also excellent. He was able to pick out lions in the grass with his naked eye when I can’t even see them with my binoculars! The entire trip was simply amazing.

I included some pictures from our trip.

  • Stayed August 2012, traveled as a couple
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Helpful?
2 Thank Marc X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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English first
Markham, Ontario
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2012

The four of us (two couples) spent two nights at the camp in June 2012. For the first night, there were only 6 other guests, a film crew, whom we did not see at all and the second night, we were the only ones at the camp. The tents are luxurious with all the amenities that are provided by 5-star hotels. The location of the rooms with an overlook into a gorge is about 20 feet away and afforded the most beautiful view of the Mara river with several hippos lounging around. The service was absolutely incredible and the staff extremely well trained. Breakfast and lunch were served outdoors near the edge of the gorge and were very enjoyable. The dinner was gourmet quality with desserts which were personalized with our names on the last night. Annamette, the young lady manager was a wonderful, warm and friendly host and we were very happy to have met her.
Kunal and Chitra Shah

  • Stayed June 2012, traveled with friends
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Helpful?
2 Thank Kunal203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tortola
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 23, 2012

We stayed for 3 nights in 3 tents over Easter - wonderful experience with excellent service from all staff - the tents are huge, beautifully furnished, with great views of the river - hippos, crocodiles etc to be viewed at the end of the garden. The baths (with scented candles) are a delight - don't be put off by the outdoor showers - they are great fun! Food is outstanding and we were even left home made chocolates in the tents too. The manager, Annamette, was very attentive and all the staff could not be faulted - Annamette arranged for a cake for our son's birthday whilst we there, along with Maasai dancers, singing etc too. All in all a great experience and we would definitely recommend - one of the best places we have stayed in, not only in the Mara, but throughout Kenya.

Room Tip: We stayed in 4, 5 and 6, which were all excellent.
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  • Stayed April 2012, traveled with family
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Helpful?
2 Thank SMJ5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 29, 2012

We stayed 3 nights in early Feb. 2012. From the moment we got there until the moment we left there was not a single detail left to prepare for. The tents, which are more like apartments with canvas walls, were totally inviting and had all the amenities you could need. The water was hot, the lighting was ample, even little details like having bug-spray and toiletries already in our room were taken care of.

The staff were extremely hospitable and we interacted with everyone from the manager to Maasai tribesmen also on the premises who are there to escort you from your tent to anywhere in the camp anytime, day or night.

Location wise, the camp is on a cliff overlooking the river where Hippos and sometimes a Crocodile were present. It was the slow time of the year but we still saw all the big attractions (Hippos, Crocs, Wildebeest, Giraffe, Elephants, Lions, Hyenas, Ostrich, Zebra) and about 30 types of deer, and the list goes on. The river has a junction point just metres beyond the far end of the camp and during the migration is supposed to be very active. I myself was able to walk down close to the river bank in the day time (again, happily escorted by a camp tribe member who patiently waited while I got my fill of picture taking of the Hippos 30 metres away).

My wife and I loved every minute of our time there and are anxiously looking to make some time to go back again during the migration season.

Room Tip: Only 6 tents, they are all equally good from what I understand.
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  • Stayed February 2012, traveled as a couple
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Helpful?
2 Thank Saleem M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 11, 2012

Summary: At the start of this year my partner and myself spent 3 nights at this camp. For the first two nights we had the place to ourselves having just missed the new-year rush. This new camp stands out over the other camps that I have previously stayed at. The whole experience felt like being on an exclusive honeymoon which will now be hard to beat when the real one comes around!

Service: Everything flowed exceptionally smoothly. The staff were friendly and within a short time it felt as though I was catching up with friends I had known for years. Annemette (manager) and her crew obviously enjoy their job and are good at it. Every need is tended to and every aspect worked like a well-oiled machine.

Value: For a luxury camp, no question it is excellent especially when combined with the flying package.

Sleep Quality: Depends on how you look at it... I find it a novelty being woken up by the sound of the wildlife in camp and loved it, some might not. The beds for me are very comfortable and it is easy to get a great night sleep.

Cleanliness: Tents were cleaned every day. Free standing bath and outdoor shower was enough to keep even myself clean on a dusty safari.

Location: Junction of two rivers in the heart of the park. Enough said. The sounds of the birds and insects are occasionally broken by the sound of the hippos calling out to each other. I had no end of entertainment watching the hippos. The road into the camp itself from the open part of the park is a bit bumpy (excused as an "african massage") and takes a few minutes. The recent unseasonal wet weather had caused the road to break up and it in the progress of being sorted.

Rooms: Have a look at the brochure, does what it says on the tin. Only marginal issue is that each tent, although it has its own private garden down to the river is not "on" the river in the true sense of the word. The 15 yard walk to the edge was not a hardship though. On a different note, there is 24 hour electricity in all the rooms useful for charging a camera that you are guaranteed to keep busy.

Other Info: When you get the choice, definitely opt into the sun downers. A neighbourhood friendly herd of giraffe tend to want to get involved.

Amazing experience to be repeated soon.

Room Tip: Rooms 4, 5 and 6 tend to have more wildlife walk past during the night... Your choice what you prefe...
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  • Stayed January 2012, traveled as a couple
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Helpful?
1 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 5, 2012

Excellent service, luxurious tents and great people. Your guaranteed to have a wonderful experience.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank matrixnext
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2012

This hotel was my highlight of my recent trip around kenya.

Rooms - these were excellent, very high quality and I loved the design. They are also great for couples are each room is very private with open showers.

Staff / food- they were very friendly and on hand to deal with our every request. We were especially impressed by the quality of food that we had and the presentation. At points we forgot where we were.

Location - Having been to the mara many times before I have never seen a better located lodge with excellent views.

I will definetly be back with the girlfriend.

Room Tip: There are only six rooms so all are ideally located.
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  • Stayed December 2011, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janiv P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mara Ngenche Safari Camp

Property: Mara Ngenche Safari Camp
Address: Pio Gama Pinto Road Westlands, Maasai Mara National Reserve 00100, Kenya (Formerly Mara Ngenche Luxury Tented Camp)
Phone Number:
Location: Kenya > Rift Valley Province > Maasai Mara National Reserve
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #39 of 139 Specialty Lodging in Maasai Mara National Reserve
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Mara Ngenche Safari Camp 4*
Number of rooms: 10
Official Description (provided by the hotel):
In a spectacular location in the heart of the Masai Mara, lies this small, intimate, luxurious and elegant Camp. Well hidden in the beautiful greenery of riverine forest, Mara Ngenche Safari Camp offers panoramic views over the confluence of the Mara and Talek Rivers overlooking a hippo pool that is always busy with these beautiful large animals with crocodiles always in close proximity. The 10 spacious well appointed tents are en-suite and decorated with an amazing fusion of modern African decor with old world charm. Each tent is partially enclosed in its own "Boma." has a large four poster king size bed or two queen size beds, offers wonderful view on the river and is equipped with a large bath tub and outside shower. Mara Ngenche Safari Camp is unfenced and is designed to allow the exciting movement of animals through the grounds offering an elegant yet relaxed atmosphere for experiencing the full adventure of the African bush. In addition each tent has its own private plunge pool. ... more   less 
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Also Known As:
Mara Ngenche Safari Camp Kenya/Maasai Mara National Reserve

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