I went to cedars for a big birthday dinner last night - been there before and the food has always been good. We got full mezze (way too much food even for ten people as a FYI).
My friend put a bite of food in his mouth and went white and spit out in a napkin 7 glass chards the size of peas! We called over the waiter, and he took my friends plate away and never even brought him a new one or came to apologize. So we asked to see the manager and the chef and went into the kitchen. They hunted through the plate of food and found the glass in the garlic sauce. Mind you that there were chards of glass all over the kitchen floor. They agreed that they would comp something on our bill as he could have gone to the hospital or worse.
Fast forward to getting our bill... and no comp'ed items. They said they would comp a cappuccino if we wanted one! Another of our party had to go into the kitchen and give them an earful - about how any other country and they would be sued and shut down. They finally comp'ed our water and dessert only.
Really really appalled at the service, the lack of apologizing for finding GLASS in our food, and the inability to do anything about our bill. They were downright rude. Its too bad as the food is pretty good, but we will never be going back here after this experience!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.