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“Good hotel” 3 of 5 bubbles
Review of Kenya Comfort Hotel

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Kenya Comfort Hotel
Ranked #66 of 161 Hotels in Nairobi
Nairobi, Kenya
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good hotel”
3 of 5 bubbles Reviewed November 17, 2013 via mobile

It does not impress much on the rooms but they got a tv with satellite channels. Warm water and towels are not bright colored so cleanliness is a guess. Beds are comfortable with clean white sheets. Food is great and staff are friendly. Cafe is too congested with tables. Wifi is erratic. Is good for short term stay in city center. Near a good supermarket and pizza cafe.

Stayed November 2013, traveled on business
Helpful?
Thank WashBigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 reviews from our community

Traveler rating
    19
    61
    78
    28
    15
See reviews for
11
66
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32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 25, 2013

i liked the hotel..the food is good the staff was always helpful.
One staff especially stood out a Mr. Martin a big guy. he has good customer care. if you are looking for a cheap and nice hotel look no further.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank keisha m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 17, 2013

It is not the best hotel in town! But at least it is worth the amount paid for! The staff is generally awesome, a bunch of restaurants in the neighborhood (at walking distances), readily available taxis (please use these they will never mislead you)! Very comfy but then it is a little noisy (but I guess all down town hotels are noisy anyways, business here is 24/7)

Room Tip: There is no much difference in the pay, so go for the highest!
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  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mosinto O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed October 7, 2013

The rooms were ok. Very noisy. Saw a couple cockroaches. Restaurant 24 hrs. Food not worth writing home about but if u r starving.
Not located in a walkable area after dark. I walked around during the day but Kenyans spend their day fig out ways to rip you off.
The masi market is nearby. Don't bother. It's like being pecked to death by ducks. Nairobi is not worth visiting. Better off staying out in Karen as that's where all the things u will wnt to do r located. Traffic is TERRIBLE! ESP if u r going to Karen. Best time is on early Sunday. Otherwise u will sit and sit.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank nipride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed October 2, 2013

cheap, in middle of downtown. We were told not to walk outside at night. Asked for quiet room and paid for "superior" on 6th floor but VERY nosiy. Disgusting food in restaurant for dinner, breakfast was OK. Good security.

Room Tip: worth it to pay a little extra for 6th floor. Ask for a quiet room!
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank cankiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kchensuites, General Manager at Kenya Comfort Hotel, responded to this review, October 10, 2013
We thank you for taking your precious time to post a comment regarding your stay with us.

We are located in the up market part of the city centre and as is on Fridays popularly referred to as “members day” most city dwellers tend to hang out late hence the noise experienced at night though limited towards the weekends only.

We have taken note of the same and effective next year we are installing sound proof windows starting with our superior rooms all through.

Walking out at night is a precautionally advice from our reception desk which you can opt to go against, generally nearly all cities globally are not exception.

Regarding our food in the restaurant you should have raised the complaint immediately as we have a policy to re-do to your satisfaction or substitute if need be at your request without any extra cost.

We once more thank you for staying with us and look forward to host you back again when in Nairobi.


John Kiriama
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

Durgapur, India
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed September 18, 2013

In between your safari schedule if you like to have a little rest in a budget way ,this is the place. 81$ per night. The rooms are small but clean, toilets are so so. No fringe. Breakfast is quite average.

Room Tip: They do not allow guests in your room.
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank amitsarkardsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 13, 2013

Best location in Nairobi CBD.accessible and fairly priced.good food and rooms. Adequate security and internet is free.Transport to any place is arranged.best time to visit the masai mara for the wilderbeast migration and return to the city comfort hotel.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Babashiku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kenya Comfort Hotel

Property: Kenya Comfort Hotel
Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Location: Kenya > Nairobi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #66 of 161 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
Number of rooms: 91
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