We spent two nights (one in a budget, one in a standard) here in April 2012. The staff were friendly and helpful, and there was plenty of security to make us feel safe. For us the budget room was better as we did not need a tv or wardrobe. The location is right next to the shuttle to Arusha/Moshi which makes this a very conveienet spot to stay if you are heading to climb Kilimanjaro. It is also close to a supermarket and many cheap places to eat.
All up this would be my first choice of accomodation in Nairobi (and I have stayed in much more expensive places).
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