I stayed at the Silver Springs by suprise when I arrived into Nairobi in the middle of the World Social Forum and could not find a room! I found the price to be reasonable especially when compared to other hotels within Nairobi.
I stayed in their new wing and it was stunningly beautiful. My room had hardwood floors, with an enormous 4 poster bed and a nice sitting area - very classy.
The whole hotel gives quite good service at international standards. Room service is available as is poolside service etc etc. The restaurant was not exciting but was very good and reliable.
The hotel has a good business centre, a gym, and a shop for newspapers.
The pool is lovely if you like the sunshine - this is because it is in the sunshine and not the shade so may not actually be very good if you are thinking of small children, because you will need to put a lot of sunscreen on them.
I did have quite a few problems related to my stay however. First the room would only give me hot HOT water. They seemed incapable of fixing this. So I moved rooms and this next one had the same problem. Finally I ended up in a room with only cold water. The management sent me a fruit basket for my troubles, but I think for that price, the ability to take a nice warm shower should be included and so felt a little bit cheated.
Otherwise though it was a great experience.
As for location, to get downtown you have to walk past Uhuru park. To be honest the hotel is relatively near to the Kabira slum. This should not concern a visitor however, you will not feel very comfortable walking after dark and should be prepared to take taxis. So just be aware of that and if walking is your primary priority, consider a hotel which is actually in the downtown core.
One more thing, the spa is lovely!
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