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“Good food, brown water” 4 of 5 bubbles
Review of Silver Springs Hotel

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Silver Springs Hotel
Ranked #32 of 161 Hotels in Nairobi
Auckland, New Zealand
Level Contributor
144 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Good food, brown water”
4 of 5 bubbles Reviewed February 10, 2012

Been there for 3 days and 2 nights.
Nice room, absolutely good food, especially lunch!!!!!
Around the pool with a good beer!
Only brown water from the shower.
Personnel gives you a "feel-at-home" idea.

  • Stayed May 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lieuwe17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    32
    88
    53
    8
    6
See reviews for
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123
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Amstelveen, The Netherlands
Level Contributor
123 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed January 27, 2012

The Silver Springs hotel is located opposite the Nairobi Hospital. Its front desk staff is professional. I heard that rooms in one of the wings are better. I was in the wing to the left when leaving the elevator, and I suspect/hope the other wing was the better one ;-(
Breakfast buffet is OK, nothing special. Menu in the restaurant mainly shows a safe range of international meals; no typical Kenyan dishes. The color of the hallway and rooms is dull -beige-.
The room and bathroom were clean and everything worked. The light in the room is average. Two desks in my room, one of them having a main plug but lacked good light to work with. The view from my room was on the pool, which workers improved by laying new tiles around it.
Please note: Bed in the room is extremely hard. It isn't too expensive though.

  • Stayed January 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed January 14, 2012

Spend only 6 hrs at this hotel (late arrival to Nairobi and early morning flight back home), but first impression was quite good. I was exhausted after 9 hrs jeep journey from Tanzania to Nairobi and so annoyed to misunderstandings by my local travel agency, that I was sure something will be wrong with my reservation. But fortunately, everything went so smoothly, service and briefing at the reception was friendly. Room was clean and had basic supplies, it look like newly renovated. Bathroom was quite ok, bathtub looked bit ragged and nasty, but it turned to be just scratched, not dirty. Hot shower was REALLY hot, it was diffcult to adjust cold and hot water, but I give one plus-sign of good water pressure, which isn't self-evidence. There was only one bad thing: they had pool area renovation going on and my room was on the pool side, so I got terrible paint and solvent stinks in my room, despite the closed windows and the fact that my room was at third floor. Dinner buffet was quite nice, wide selections both meat- and veggie foods and dessert table with all kind of sweets and fresh fruits. Overall: clean, peacefull and friendly place, nice for relaxing, at least for the short stop-over.

  • Stayed January 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lauv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olgiate Comasco, Italy
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 6, 2012

Just few days ago I has been guest to this hotel.
The courtesy is the first world, the rooms are adequate to international standards, very clean and most important are very quite.
In hotel can you find a very good outdoor swimming pool and a gym with top level accessories
All hotel area is really safe some guardian looking your stay
true V.I.P. PLACE very recommended
Have a good stay

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FREDDIE_BLACK_EAGLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curepipe
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed January 5, 2012

Hotel is a bit far if you have to travel to the centre of Nairobi taking in a/c the awful traffic!. Rooms are very basic but staff are very helpful and dedicated. Fitness centre is quite good.

  • Stayed December 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RN717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed December 21, 2011

Had a short stay of couple of days at the hotel. The ambience was just ok and so was the food. The hotel was not well maintained. The pool area was the biggest attraction. Nice place to relax after a hectic day with hardly any options to explore especially post dark. Overall the experience was just average. Would not repeat the hotel.

  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Neeleshpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kisumu
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed December 21, 2011

I spent 3 nights in this hotel and i dindt like the experience the last day. i checked out on 16th dec 2011 morning and took all my belongings to the reception since we were widing up our conference the same day.I came back to the reception with my colleague at noon, took my bags and a KK guy at the gate called a taxi for us. In the morning i had confirmed my few coins in the purse amounting to KSH.12,000. when i got to town i only found KSH5,000 in my purse. The only explanation i got from the hotel was they cant be certain where i lost my money. My only question is, who in the taxi/street could get into my purse while holding my bag in my hands, and steal from me 7,000 out of the 12,000 in the same purse. The staff are intelligent thieves coz they just wanted me to get confused, but the truth is, they stole from ME!

Stayed December 2011, traveled on business
Helpful?
2 Thank SUSAN m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Silver Springs Hotel

Property: Silver Springs Hotel
Address: Valley Road & Argwings Kodhek Road, Nairobi, Kenya
Phone Number:
Location: Kenya > Nairobi > Upper Hill Estate
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 161 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Silver Springs Hotel 3*
Number of rooms: 160
Reservation Options:
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