Started a trip where the meeting place was this hotel and figured for convienence I would start at his hotel too. After reading the reviews, I figured people were just being picky and I would give it a try.
Got there at 6:30am on the morning we were supposed to arrive. They gladly allowed us to go into our room early and then we ran out with our tour guide for the day. After a busy day we returned and the next day enjoyed the amenities of the hotel.
Amenities: Beautiful pool and grounds. Surrounded by the hustle and bustle of the city. No noisy city sounds. A nice quiet hotel. Restaurant at the hotel including food service by the pool. Hotel included a nice buffet breakfast which included an omlette bar and choices of hot and cold dishes.
One day after returning from breakfast (and being awoken by the housekeeper) we realized our room was not even cleaned, just the drapes opened. Not that we cared, but this was proof later that someone was in our room and my friend had had a large sum of money stolen from her.
Besides the hotel being a perfectly reasonable hotel, I would hope they would try to resolve this issue. After meeting with our tour guide my friend tried to speak with the manager who assured us that he would be checking who was on the cleaning schedule. We left the next morning but were throughly shaken by the incident. Following up with phone calls from our guide were not returned and my friend never recouped her money.
We were never encouraged to put our money in the safe (in lobby) which I don't prefer anyway..would much rather use a room safe.
So in the future....enjoy your stay here..just lock up your stuff and put any valuables in their safe (but who knows it if really will be safe..)
Would I stay here again: heck no!
- Official Description (provided by the hotel):
- Whether you are the business traveler or the discerning holiday maker, The Kivi Milimani will cater for your every need. Located in the sublime surroundings of up market Milimani, Nairobi, stands the Kivi Milimani Hotel. It is a hotel offering tranquility within well developed mature gardens with a serene ambiance. Only 2km away form the city centre, 5min walk from the state house, and only 20min drive from the International Airport. ... more less
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- Also Known As:
- Hotel Kivi Milimani