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“Not worth the price”

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Kivi Milimani Hotel
Ranked #135 of 164 Hotels in Nairobi
Oklahoma City, Oklahoma
Level Contributor
179 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Not worth the price”
Reviewed April 11, 2014

I stayed here for two nights before my safari with Intrepid Travel. For $100/night, I was expecting something a little nicer. The door didn't appear to be very secure and there was a sign next to the television stating the hotel was not responsible for things stolen out of your room while you were gone. The room itself was very basic and the bathroom was clean, but very old. At least the hot water worked. The hotel did have a decent restaurant downstairs. The complimentary breakfast was really disgusting, but I ate lunch and dinner at the restaurant and the food was actually really good. The hotel also has wifi, a pool, and a bar. If you don't spend much time in your room, this place is okay. This hotel does let you store bags if you're going on safari, so that was a bonus.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trailblazer119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
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    73
    41
    34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
London
2 reviews
Reviewed February 27, 2014 via mobile

The rooms weren't very secure and breakfast not very nice pool area nice, food took a while ended up starving and staying here for part of the dragoman package and now I look back it just seemed fun and part of the memories even though not the best hotel.

Stayed February 2014
Helpful?
Thank Agbing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 11, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Tirop - Product Manager, Kivi Milimani Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dewsbury. W. Yorks
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 3, 2014

There have been some pretty damning reviews on here, but having spent three days split by a safari in this establishment I have mixed views. Our first stay was on level 2. The hot tap didn't work, the bath looked as though it was from 1806 and on returning after dinner we found what looked like a mouse turd on the bed. Even at £35 a night this was rather disappointing. However on retuning we were on the third floor and our room was far superior. The hot tap at least turned on, it didn't deliver hot water, but it turned on. The bath looked safe enough to occupy and there were no mouse turds. The message is clear. If you get chance ask for a room on the third floor. I recommend room 316! The staff were great and the pool area is lovely, though the water a tad chilly. The hotel stored our luggage for an entire week while we went on safari and the internet was free. There is entertainment on Saturday nights and the BBQ is good value if not absolutely brilliant. I wouldn't stay here for a lengthy stay, but if you are transiting for a safari and you can get a better room its fine and not expensive.

Room Tip: third floor, room 316.
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickDud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 11, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Wilberforce Tirop - Product Manager, Kivi Milimani Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erskine, United Kingdom
Level Contributor
118 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 30, 2014

My husband and I stayed here for on our first night arrival into Kenya prior to starting out safari trip arranged by Steenbok Safari's.

This is quite a basic hotel but servered its purposes. Room and bathroom was clean and functional and the staff seemed friendly enough.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rfra386401l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 11, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Wilberforce Tirop - Product Manager, Kivi Milimani Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
139 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed January 8, 2014

I stayed here 3 nights in all, before and after a safari. The first set was two nights and there were definite positives and negatives to the property. Always start with the positives...staff were excellent, warm, and friendly - a great introduction to the great Kenyan people. The rooms were comfortable and I slept fine. Nice balconies with nice views of the general area and gardens etc...Outside area is very slick and nice. Great spot to have a few Tuskers and laugh the night away with a few others. Ordered food there one evening and didn't get what I wanted but it was pretty tasty nonetheless so happy days. The lock system isn't that great but I had no worries and there are guards outside the property and safes behind the counter to keep your valuables in. Don't scare yourself, most of the hotels here have a guarded gate before you get in, that can be a good thing. Second stay was the last night after the safari and had a wonderful night. Always various tours in and out so cool people to meet up with at the bar. There is a reason a lot of tour companies use this as a starting point and it is an honestly good spot. You can walk about 5 minutes down Jomo Kenyatta to get into downtown which was pretty cool and vibrant. All in all, I would definitely stay here again if I am in Nairobi again - good value, good hotel.

Room Tip: Stay away from the elevator as it can be pretty loud at night.
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JWalker610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 11, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Wilberforce Tirop - Product Manager, Kivi Milimani Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mombasa, Kenya
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 27, 2013

The apartments are just whack! We stayed there for 2weeks and the experience was horrible!The sitting room has got some cheap seats not to mention the kitchen which has no cutlery, no microwave and to worsen the situation some old fridge that break anytime. I honestly didn't come across anything stunning in that hotel.....You need to improve your décor first then the rest will follow.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
threesixtyfive, Manager at Kivi Milimani Hotel, responded to this review, April 11, 2014
Thank you very much for your comments. Please note that we have embarked on ambitious renovations to upgrade our rooms. This is to supplement the already good reports about the staff , view from rooms, gardens and the lovely swimming pool. The following are the areas to be covered:

1. New lift to the rooms
2. Door locks [already the fifth floor room doors have new locks]
3. Curtains
4. Bath tubs repair and spraying
5. New beddings
6. New furniture
7. Flat screen satellite TVs mounted on the wall
8. Tiles on room floors to replace carpets
9. Electronic room safes

We are going to do this in phases to minimize client disturbance

Wilberforce Tirop - Product Manager, Kivi Milimani Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

Wellington, New Zealand
Level Contributor
366 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed December 8, 2013

We stayed here for one night pre-booked by our tour company for a safari we were doing. Is a nice hotel with nice clean rooms and friendly staff. Nice pool which we didn't use as weather was cool. Only issue we had was lifts broken and had to walk up to 5th floor.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chch2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kivi Milimani Hotel

Property: Kivi Milimani Hotel
Address: Milimani Road | P.O.Box 20681, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #135 of 164 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kivi Milimani Hotel 3*
Number of rooms: 129
Official Description (provided by the hotel):
Whether you are the business traveler or the discerning holiday maker, The Kivi Milimani will cater for your every need. Located in the sublime surroundings of up market Milimani, Nairobi, stands the Kivi Milimani Hotel. It is a hotel offering tranquility within well developed mature gardens with a serene ambiance. Only 2km away form the city centre, 5min walk from the state house, and only 20min drive from the International Airport. ... more   less 
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Also Known As:
Hotel Kivi Milimani

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