The garden of Kivi Milimani is excellent there is always something new, but oh my, the rooms have furniture that dated from the 70's The mattresses are very bad. One cannot have a good nite's rest. The carpets are so dirty that one's feet are getting dirty by walking on it. The bathrooms are in shambles. The breakfast are the same for the last three years. Really, its time to get from the past to the present and do something. You have such a fantastic location. The front office Manager of August, a woman, was so unfriendly. She would walk past me as a guest and just looked at me as if the cat dragged me in there What happened to the African Hospitality???????? Please put somebody at the front office who has better customer care skills and can at least smile!!!!!!!! Nevertheless, the personnel in general are friendly and helpful, though the restaurant services are slow.
- Official Description (provided by the hotel):
- Whether you are the business traveler or the discerning holiday maker, The Kivi Milimani will cater for your every need. Located in the sublime surroundings of up market Milimani, Nairobi, stands the Kivi Milimani Hotel. It is a hotel offering tranquility within well developed mature gardens with a serene ambiance. Only 2km away form the city centre, 5min walk from the state house, and only 20min drive from the International Airport. ... more less
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- Also Known As:
- Hotel Kivi Milimani