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“Convenient and well priced” 3 of 5 stars
Review of Kivi Milimani Hotel

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Kivi Milimani Hotel
Ranked #119 of 156 Hotels in Nairobi
Sydney, Australia
Level Contributor
107 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Convenient and well priced”
3 of 5 stars Reviewed November 23, 2012

I only stayed 1 night but the bed was clean and comfortable. The overall Hotel is a tad shabby with the need for some paint, but the reception, bars and convention rooms are all well presented. The tropical gardens and pool are magnificent.
Staff are friendly and service is great. The room was quiet and clean but the bathroom needed a renovation - although everything worked. The Hotel is well located and an easy 15 minute walk to Nairobi CBD.

Room Tip: I had a room on the 5th floor and had a view, albeit of adjoining premises it was quiet.
See more room tips
  • Stayed November 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank PhilK049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
    3
    22
    72
    40
    32
See reviews for
16
51
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17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
toronto
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed November 16, 2012

We were put up here by Intrepid Travel before our Kenya-Tanzania safari. The best way to describe the hotel is "tired." It needs an overhaul of beds, furniture, floor coverings and plumbing.
I wouldn't pay $130 a night to stay here, which was the quoted rate. Restaurant dinner was uninspiring and barely edible. Staff were inattentive. Spend the money and stay at the Crowne Plaza.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank TorontoAlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

Brisbane, Australia
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed November 13, 2012

Stayed here for two nights prior to starting an overlanding trip. The rooms were basic a relatively clean, unfortunately the same cannot be said for the bathroom. The shower was broken and you had to hold onto the hose, and the bath tub was peeling and in poor condition.

Service was below average, the second day we were called and advised that we had to change rooms immediately so we packed our bags in a panic and lugged them down the stairs (elevator was not working and kept getting stuck) only to be told that we didn’t need to change rooms after all. Also there was no bottled in a room and we had to request it another 2 times.

The pool area was well kept and the BBQ buffet lunch around the pool was good.

Wi-fi is available for a nominal cost.

If you are only staying here for one night and you are only in need of a basic bed then this will do the trick but otherwise I’d recommend elsewhere.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank valued09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rabat
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed November 9, 2012

I made the mistake of going to this hotel when I came in late from Eldoret, at 1 AM, knowing I had only a few hours to sleep before waking for my morning appointments in Nairobi. My biggest mistake was trusting the woman downstairs about there being running hot water. Needless to say, there was no running hot water. To make matters worse, the room was a complete mess and when I asked why there was no hot water, I was told that the technician was late to fix the hot water. I asked to change rooms. She then changed my room. When I got to the second room, I was told to turn on a boiler button and that there would be hot water 20 minutes later. I decided to go lay down while the water heated. When I went to do so, I uncovered the sheets and found human marital relations stains on the sheets, needless to say, I was mortified and went back downstairs to ask for another room, because in this room as well, the water was not heating up. This was met by attitude from the woman at the desk, which was very surprising as I had not ever experienced rudeness from hotel staff at a Nairobi hotel. I was given yet another room, and asked for the bellhop to go with me to the other room, so as to check the room to make sure it was ok. The third room of course, ALSO had a malfunctioning faucet, and the toilet did not flush. I paid 5850 KSH for this hotel room. By the time I moved into the third room, the receptionist called the manager. The manager yelled at the receptionist, wasted more of my sleep time and took me to yet another room, where everything seemed ok. I tried to use the shower, but it was still cold, as I had to wait 20 minutes for the water to heat and decided instead to take a shower in the morning. The time when I entered the 4th room was 5 AM - I had to be at an 830 Appointment the next day. This hotel had cost me 4 very valuable hours of sleep and destroyed my day. The manager did not offer a refund. Do not EVER even consider taking a room in Kenya until you see the hot water working and test it out yourself.

Room Tip: I am currently staying in a good hotel in Nairobi - it is called Nairobi transit hotel - it is almos...
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank moroccannproud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 6, 2012

I stayed in Kivi Milimani Hotel the night before my overland tour commenced. Luckily for me I stayed at another hotel nearby 5 days before which was 10x more better (Reata Serviced Apartments).

Good things: My room was available earlier than normal check-in time, the grounds of the hotel are really nice, food served is nice.

Bad things: Rooms can be accessed with key only - so easy to break into rooms, shower took forever to get warm water, it took 1 hour for a sandwich to be served for lunch... in general it just seems a bit run down.

  • Stayed August 2012, traveled solo
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank po-purri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed October 19, 2012 via mobile

The only thing good about this hotel and I mean the only thing good about it is the fact that the staff is friendly and very very polite. The elevator opened once about 3 feet above the landing and I almost broke my neck stepping out of it. This was only when the elevators were actually running. Most of the time they were broken. The first two rooms they attempted to put me Were flooded. The locks are as easy to pick as it is to write this review. The rooms were dirty and old. The hotel itself is rundown degraded and not worth half of what they charge. Unfortunately this is the hotel used by many tour companies and I have sent a formal letter to the tour company themselves to avoid this hotel in the future. It is not worth $100 a night. I would not stay here again if it was free

  • Stayed September 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Tonster007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 29, 2012

I stayed here for two nights, before an overland trip with intrepid. I do not know how other hotels in Nairobi are like but i would not recommend kivi milimani. When i got in the showers there was no hot water and when i called them they said that 'now we have turned on the boiler, it will take some time' so i had to wait for over half an hour. The furniture and the carpet are old but at least the linen and the towels were clean and ok. The door seemed to have been breached by thieves several times so you should give any valuables at the reception and they will put them in a safe.
I paid 90 dollars per night which i think is way to expensive.
There are 3 pc's near the reception but you have to pay to get access.
At the restaurant try traditional foods (e.g stirred chicken with rice) and avoid western menu because the pasta i ordered the first night was not good at all.
From the hotal to the airport is less than a half an hour distance where there is not traffic. I booked a taxi from an airport transfer company for 20 dollars.
To sum up the hotel would be ok if it was not so overpriced for what it is.

Stayed August 2012, traveled solo
Helpful?
Thank peter_sindar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kivi Milimani Hotel

Property: Kivi Milimani Hotel
Address: Milimani Road | P.O.Box 20681, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #119 of 156 Hotels in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kivi Milimani Hotel 3*
Number of rooms: 129
Official Description (provided by the hotel):
Whether you are the business traveler or the discerning holiday maker, The Kivi Milimani will cater for your every need. Located in the sublime surroundings of up market Milimani, Nairobi, stands the Kivi Milimani Hotel. It is a hotel offering tranquility within well developed mature gardens with a serene ambiance. Only 2km away form the city centre, 5min walk from the state house, and only 20min drive from the International Airport. ... more   less 
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Also Known As:
Hotel Kivi Milimani

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