I visited heron hotel in april 2009. I got a nice new renovated and clean room. the hotel is under reconstruktion. So it was very loud beginning in the morning. In the evening it was a loud from the restaurant. the staff partly friendly. As i arrived i was told breakfast until 11. One morning i wanted to have breakfast at 10.15. At that i should pay for the breakfast because it is only up to 10 for free. I do not understand that, because breakfast was included. The breakfast poor. For this room rate not a good service. The receptionist only partly friendly.
- Official Description (provided by the hotel):
- The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more less
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- Also Known As:
- Heron Hotel Nairobi