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“Clean, comfortable and friendly no frills hotel in central Nairobi” 4 of 5 stars
Review of The Heron Portico

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The Heron Portico
Ranked #9 of 156 Hotels in Nairobi
Certificate of Excellence
Its a Secret
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean, comfortable and friendly no frills hotel in central Nairobi”
4 of 5 stars Reviewed February 28, 2009

A good, clean (like CLEAN), comfortable and friendly hotel a short walk from Nairobi city centre. Rooms are recently redecorated and equipped to an average level for an international hotel (ie TV, cable, free internet access - I'm posting this from my room).

Reasonable resturant for this price bracket - I strongly recommend the fillet steak (two large pieces for KSh800, you can't go wrong) - but menu a bit limited.

Downsides are: no air-con (at least you don't end up with someone elses cold!); patchy cable TV service (it doesn't work in all rooms, or all of the time); sometimes v slow internet. But then, hey, this is Africa...

  • Stayed February 2009, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lrd_Lucan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
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england
1 review
4 of 5 stars Reviewed November 6, 2008

I was visiting Nairobi with colleagues and had been booked into Ngonghills hotel. Believe me you really would not want to stay there. The Heron Hotel was at least ten times better than that.
There was still some building work going on but this did not start too early nor carry on too late,
My room was completely adequate, bed okay, bathroom good. I looked for air conditioning as the sun shone through my windows from lunchtime till sunset and was very hot by the time it was time to go to bed.
The hotel staff were very friendly, helpful and obliging. We ate in the restaurant every evening. The food was good but the same choice of menu each night. Breakfasts were not so good.
I do think a buffet style breakfast would be much better.
our stay was for 6 nights and proved to be a good base for the purpose of our visit. We could sit, relax and enjoy our evenings over a meal and a drink.
After being approached by a lady, whilst waiting outside the hotel for a colleague to visit the hotel, it was fairly obvious what she was after. She insisted that she was just being friendly. She went away when I told her that I was waiting for a male friend.

  • Liked — room, staff friendliness
  • Disliked — breakfasts,no air conditioning
  • Stayed October 2008, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank gfaEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Heron Portico

Property: The Heron Portico
Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Nairobi
#12 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Official Description (provided by the hotel):
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 
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Also Known As:
Heron Hotel Nairobi

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