A bit off the city so the surrounding is calm, a bit too calm. The check in was nearly smooth. The room was neat but a tad too small for my liking. Watch out for the bathroom window/ ventilation. It opens towards the front corridor. So from a safety point of view ensure that it is latched when you go out. Also from a privacy point of view do take care when in the shower :-) There is a swimming pool too.
The restaurant is another story though. The buffet breakfast spread is functionally good but not lavish. The service time for getting my dinner on two consecutive days was too long. It took quite a bit of time for the waiter to get me the menu, then long enough again to get his attention to take my order and then quite long to get the food on table. About the food itself I do not write much in my reviews as tastes vary amongst readers. For me it was fine enough.
I had asked for a car from the hotel for a local ride. The request was dealt with very promptly and the charges were reasonable too. There is a small souvenir shop on premises. I did browse around but could not get tempted.
Summation is that it is a small compact hotel, functional and comfortable. Restaurant service speed has scope for improvement but that that observation can be disregarded as I come from Delhi where the life is at faster pace.
- Official Description (provided by the hotel):
- The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more less
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- Also Known As:
- Heron Hotel Nairobi