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The Heron Portico
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Reviews (628)
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All reviewsfront office managerexcellent hotelbusiness tripquiet areanice pooldouble roombreakfast was includedbusiness centergift shopswimming poolcouple of nightsenjoyed my staymain restaurantconference facilitiesindian foodhome away from homeshort stay
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566 - 571 of 628 reviews
Reviewed August 28, 2011

This is a charming hotel with the friendliest staff. The rooms are extremely clean and tidy, the restaurant's food is delicious and the location is perfect. Security is also great. Thanks Steve for keeping it under control.
We thank you all for a pleasant stay. This will be my home away from home every time I'm in Nairobi. Dominic, thanks for keeping your eye out on the boys lol

  • Stayed: August 2011, traveled as a couple
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Thank sunnysab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2011

We flew and stayed here on the first leg of a longer trip. Most importantly, we wanted something that was cheap and OK and it was cheap and much better than OK. I've not stayed in anything really upscale in Africa so maybe I'm unduly pessimistic, about what a high-end place might deliver but the Heron was great. Good response to email enquiry, efficient pick-up at the airport and nice restaurant and good place to acclimatise. On a non-hotel note, remember Nairobi is at altitude so it was surprisingly cold in July. If you are arriving and want something safe and reasonable, this is it.

  • Stayed: July 2011, traveled with family
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Thank the5foleys2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

Rooms a bit on the small side and noisy, but clean. Facilities were good and staff were very helpful. Restaurant a bit on the expensive side for Nairobi but food was tasty.

  • Stayed: August 2011, traveled as a couple
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Thank jasper301152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2011

We stayed at The Heron (Court) Hotel on our way back from The Mara on route to Mombasa. The hotel was KSH11,000 per double room. We had 3 double rooms between us.
The restaurant was average. There were may items on the menu, but when ordering, much was not available for dinner. Breakfast was good, with lots of variety.
We did not find the staff as friendly or accomodating as we had experienced elsewhere on our 2 week trip. Staff in the coffee shop were much more friendly.
The rooms were clean and well equipped. We had adjoining rooms that had connecting doors which was grreat as we had kids with us.
Unfortunately, the boiler broke on the evening we arrived. We did not have hot water for the duration of our stay. The hotel would not negotiate a discount, but did agree to give us one of our 3 rooms as a late check out room for free. This would have typically been an additional 50%. We had to personally see the manager to arrange this though.
Good location, no A/C or wifi. Safe area, good taxi services. Good facilities. Coffee shop, gift shop, restaurant, business centre and swimming pool on site. Would consider staying here again when in Nairobi. On average good value for money but showing its age.

  • Stayed: August 2011, traveled with family
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Thank Punam71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2011

I stayed here for 4 night. 2 nights before our Safari and 2 nights after. The hotel is spotlessly clean and the decor is lovely - a very african feel with all wood furniture.

The hotel has a restaurant, a snack bar and a pool area. The breakfast included in the price is great with lots of choice.

There is 24 hour staff and the hotel has security gates with security staff who are there all day and night.

I would definitly recommend you stay here, it is a 10minute walk from the city but this hotel is very laid back and relaxed.

  • Stayed: July 2011
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1  Thank Smitch84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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