This USED to be a charming hotel with good staff and floor supervisors. Not anymore. The cashiers are thieves. The food; if you can call it food is non-existent. There is mold in the rooms. The televisions don't work. Internet/Wireless down most of the time. Leaks on the second level. The carpet is ghastly; dirty, smelly and who knows when it was cleaned if ever. The towels have holes as well as the sheets. There is no water pressure and many times the water was not hot.
Mind you there are a handful of good staff; but the management and ownership has wanned to the poor side.
This is not a place to bring your family or business partners. Most embarrasing to bring any business clients to this hotel.
Don't pay in advance and ALWAYS check your credit card statement and your receipt as well as your change when making any payments.
- Official Description (provided by the hotel):
- Olive Gardens Hotel is an elegant boutique hotel located in Hurlingham, one of the prime districts in Nairobi. This location is only 30 minutes from Nairobi's Jomo Kenyatta International Airport, 7 minutes from the city centre and amidst major shopping centers and entertainment venues. From Olive Gardens, guests can easily access any part of Nairobi thus making us a perfect location for both business and leisure travelers. At Olive Gardens, we offer you quality service and personalized attendance. We have 61 comfortable and luxurious rooms offering you upscale comforts and conveniences such as wifi, TV's with premium entertainment channels and mini bars in the suites. For conferencing, we have spacious conference rooms fully equipped with latest conference equipments. The hotel offers a wide range of culinary delights that will tantalize your taste buds at our restaurant with an affordable a la carte menu and a buffet for large groups. Our cozy bar offers the perfect venue to unwind and catch-up on the latest news with friends. We have free WIFI internet in all areas at the hotel. ... more less
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