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“Loved it” 5 of 5 stars
Review of House of Waine

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House of Waine
Ranked #13 of 156 Hotels in Nairobi
Certificate of Excellence
London
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Loved it”
5 of 5 stars Reviewed June 22, 2009

The House of Waine is a colonial style large house in a nice location with beautiful gardens, however it is the staff that make this place stand out.

My husband and I were lucky enough to be put in the honeymoon suite, which was huge. There was a complementary mini bar, home made cookies and coffee making facilities. A good selection of books to read too. Housekeeping was faultless.

We ate two meals at the restaurant. Both meals were very good with great service and a choice of reasonably priced wines.

Breakfast was very generous, and will easily set you up for the whole day. On our last morning we were leaving before the normal breakfast service but the staff knew that and offered to make whatever we wanted before our 5.30 am departure. They waved us off too, which was a nice touch.

Reception organised a taxi driver for us to visit the Nairobi National Park (don't bother) and The David Sheldrick Wildlife Trust elephant and rhino nursery (do bother as its a wonderful place of hope).

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank LondonFifi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
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English first
Sydney
Level Contributor
236 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
5 of 5 stars Reviewed March 1, 2009

We stayed at the House of Waine as a special indulgence at the end of our 3 weeks in Africa.

This is a colonial house build in the grounds of what was once Karen von Blixen coffee estate ("Out of Africa"), although she herself didn't have (to my knowledge) anything to do with this house. The prpoerty is very safe, the grounds are large with a generously sized heated swimming pool. The rooms (we stayed in the Pwani room) are huge and convey the atmosphere of a past colonial era. Large beds, spacious bathrooms and more than enough room. Luxury in Africa.

The meals were good - breakfast was very generous and served on a terrace. Dinner, whilst not quiet 5 star dining was more than acceptable. We were pleasantly surprised by the wine list which contained interesting and reasonably priced wine.

Karen itself is well away from downtown Nairobi. It is a peaceful and quiet suburban area, close to the Giraffe Santuary and the Sheldrick Elephant Sanctuary, both of which are a must (Sheldrick is only open between 11-12 each day). We hadn't made prior arrangements and asked the staff for a car and a driver for the next morning. That was arranged for a price that we thought to be very fair.

We thoroughly enjoyed our stay and rated the experience very highly.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Geddes_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 20, 2009

Stayed here just one night having just arrived to Nairobi from New York City to begin our safari in Kenya and Tanzania. My husband and I shared the ENORMOUS and lovely Makula Suite while our teenage son had a deluxe room next door all to himself. Upon arrival we had a delicious and beautifully presented late breakfast under a tree out in the garden . My heart was won. Setting, decor, staff , food , service, charm, all first rate. This is THE place to stay when you are in Nairobi. Enjoy!

  • Liked — The garden setting
  • Disliked — nothing
  • Stayed December 2008, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank roomatologist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
winchester
Level Contributor
198 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed January 14, 2009

This is a first class boutique hotel with superb service, excellent rooms with all the usual facilities. We particularly appreciated the comfortable beds. We were here at the end of a trip to Tanzania and Zanzibar and thoroughly enjoyed the style and luxury of the property. It is located about 60 mins from Nairobi airport in a secluded and secure residential area. The food was first class and all the staff are delightful. We would have liked to have stayed there longer. If I was in Nairobi again I would go straight there!

  • Stayed March 2008, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank accipitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
68 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed September 4, 2008

I hesitate to write this review after all the glowing reports on this site about the House of Waine.

My husband and I stayed here for four nights - both before and after our safari. We couldn't in all honesty rate it as highly as the other reviewers.

First of all, I should say that the hotel and the rooms were immaculate and kept in very good order. The rooms are its best asset and are very well equipped with TV, aircon, free minibar and extremely comfortable beds. They are spacious and those at the rear of the hotel have nice views of the gardens. The hotel is located in a pleasant, safe neighbourhood, is very secure and is near to a number of major attractions such as the Giraffe Centre and the Sheldrick elephant and rhino sanctuary.

We did have several problems though; firstly - noise. The property has parquet flooring throughout which is beautiful but seemed to have the effect of amplifying any noise throughout the hotel. At times (sometimes as early as 0530 and as late as 2300) there were banging and clattering sounds - which seemed particularly to be coming from the kitchen. We are not especially sensitive to noise but it did bother us here. Not very good if you are jet lagged or need an early night.

The other problem was the shower. I don't know if it was just that there were problems while we were there but the showers (in both rooms we stayed in) lurched from boiling hot to freezing within a matter of seconds and with virtually no warning. This made showering very difficult.

We were also not that impressed by the food - we weren't unwell or anything of that nature, but we had better food in our tented camp in the Masai Mara. We felt the cuts of meat were not always that good although the fish was always nice - in common with many places in Kenya. Breakfast was nice but we had a few problems with items that we had ordered not arriving.

The staff were very friendly and helpful - even arranging an early breakfast in our room before we left for our flight) but the hotel is expensive (particularly by Kenyan standards) and overall we didn't feel it did enough to justify the charge.

  • Liked — Excellent rooms and beds
  • Disliked — Showers, food and noise...
  • Stayed August 2008, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
4 Thank Lucy_Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southern california
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed August 28, 2008

We stayed at the House of Waine before our safari and the day that we returned from our safari. We had 6 rooms. We had wonderful service. Nice clean rooms, comfortable beds with crisp white sheets. Hot showers with nice shower amenities. Food is very good, We had breakfast, lunch and dinner there. Good internet service which was nice to catch up on our return from 2 weeks on safari. Good tv, ditto from before. Beautiful pool and pool area. Close to 2 good interesting shopping spots easily reached by taxi. The staff is very friendly and helpful. We will definitely return.

  • Liked — Friendly, professional service. Comfortable rooms.
  • Disliked — Nothing
  • Stayed August 2008, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank smsbnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bognor regis
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 16, 2008

A Wonderful Hotel in Karen some 15 minutes drive from Jomo Kenyatta Airport.
The hotel is colonial style.
We stayed in the Saraha Room , it was large comfortable and the beds so inviting after a long flight.
The food was top class as were all the staff we encountered. A very warm welcome.The gardens and swimming pool were beautiful.
This is an ideal luxury stopover we used to recover from our long flight before our safari and again on the return leg.
In an ideal spot for a visit to The Giraffe Reserve and Elephant Orphanage.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed July 2008
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank alison299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about House of Waine

Property: House of Waine
Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Hotel Style:
#1 Family Hotel in Nairobi
#1 Romantic Hotel in Nairobi
#9 Business Hotel in Nairobi
#13 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — House of Waine 4.5*
Number of rooms: 11
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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