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“The Absolute Best Boutique Hotel in Nairobi”
5 of 5 bubbles Review of House of Waine

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House of Waine
Ranked #14 of 162 Hotels in Nairobi
Certificate of Excellence
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The Absolute Best Boutique Hotel in Nairobi”
5 of 5 bubbles Reviewed April 11, 2014

My significant other and I have made it a tradition to spend 9th April at House of Waine, Nairobi for her birthday.
The management and staff of House of Waine have exceeded our expectations for the last 5 years with their fantastic service, thoughtfulness, extra step, amazing foods and excellent decor. Without going into details of naming the excellent staff, it is without doubt an experience worth penning.
I would strongly recommend anyone looking for an intimate setting to try out House of Waine and we shall definitely be staying there every 9th April for a long time to come.

Room Tip: The staff are more than happy to help you choose the best room for your stay.
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  • Stayed April 2014, traveled as a couple
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Helpful?
Thank BeautifulH0tel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, April 22, 2014
Thank you for staying with us again, it was a pleasure hosting you and we are glad we made your stay memorable.

We highly appreciate your kind feedback and continued support, and look forward to your next stay.

Thank you.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
    190
    51
    5
    0
    3
See reviews for
59
114
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33
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Virginia
Level Contributor
268 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed March 11, 2014 via mobile

My wife and I stayed here one night on way to safari camps. Nice place, decent room, nice grounds with pool. Dinner only OK (below safari camp quality). Breakfast good. Didn't need staff, but don't remember them. No cocktail hour or particular ambiance. We were only people staying there, so maybe that was a factor.

Stayed February 2014, traveled as a couple
Helpful?
Thank BunkyVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
Thank you for staying with us on your way to safari and we highly appreciate your feedback.

We are glad you enjoyed our facilities and breakfast. We have also taken into consideration your feedback on dinner.

We hope to host you again on your next stay in Nairobi.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 10, 2014

This is a perfect get away place in Nairobi yet with a feel of "away from the city" hustles & bustles. Food is fantastic, service is on point & the facility very well maintained. Was there for our wedding anniversary & the staff went out of their way to make the stay worth remembering...Thanks & we will be back :)

  • Stayed March 2014, traveled as a couple
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Helpful?
1 Thank lily m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
It was a pleasure to host you on your wedding anniversary and are happy we made your stay memorable.

We appreciate your kind feedback and look forward to your next stay.

Thank you.

House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 28, 2014

We returned again to House of Waine in December 2013. Our flight from Zurich was late, the airport was in chaos because it was the night before the Independence Célébrations and there was a power cut - we were in the pitch dark. It was pouring with rain and thousands of people were waiting for friends/family to arrive at the airport. We never thought we would get there! Finally at 11.15pm (4 hours late) we arrived back to our "haven of peace". Would you believe that the restaurant staff were still waiting for us to prepare our dinner. This is just unknown in Europe! We were so tired, we couldn't eat, but we sat and had a couple of drinks with Steve, the Assistant Manager, who gave no indication whatsoever that he wanted to go home!
We stayed two nights. The following day we didn't go far but enjoyed the hospitality of being guests in a country house atmosphere, where nothing is too much trouble and the food/service is excellent!
Would we return? Yes, definitely...........
It is not the least expensive hotel in Nairobi but you cannot get a Rolls Royce for the price of a Mini!

Room Tip: All rooms are exellent, but if you want to treat yourself - go for the suite.
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  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
1 Thank softySwitzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
We were happy to welcome you back to House of Waine and are glad you had a great stay with us after a long trip.
We all hope the rest of your holiday was enjoyable and look forward to welcoming you back on your next stay in Nairobi.

Thank you for your kind feedback.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucks
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed February 27, 2014

We arrived late in the evening but the staff ,including the chef had stayed to welcome us and prepare food.

It's a beautiful boutique hotel with 11 rooms in lovely grounds, with a swimming pool and located in Karen a suburb of Nairobi close to all the attractions like the Giraffe and Elephant sanctuaries and the Karen Blixan museum.

We were celebrating our 25th Wedding anniversary and we were so surprised to be given a suite which was beautifully decorated with rose petal hearts,roses and a bottle of bubbles fantastic!

The food was delicious and the staff always so polite,friendly and thoughtful. I would definitely recommend The House of Waine it's a very special place.

  • Stayed January 2014, traveled as a couple
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Helpful?
1 Thank SallyBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
We were honored to host you at House of Waine on your 25th anniversary and are happy that you had a special time and enjoyed our services and meals.

Thank you for your kind words, we look forward to hosting you again in future.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 26, 2014

My husband and I, along with our two teenage sons, stayed at House of Waine for 2 nights in January. We could not have made a better choice in terms of location as it is so close to all the attractions that Karen has to offer. The accommodation was beautiful and spacious. It felt like an oasis after the hustle and bustle of the Nairobi streets. The grounds are incredibly peaceful and we enjoyed relaxing near the pool in the afternoons. The ambience, with a fire burning in the evening, the smiles on the staffs faces, etc.. made our stay incredibly relaxing and enjoyable. You will not be disappointed.

  • Stayed January 2014, traveled with family
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Helpful?
1 Thank kanga4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, March 25, 2014
Thank you for choosing House of Waine, it was a pleasure hosting you and your family, we are glad you enjoyed your two nights stay with us.

We highly appreciate your kind feedback and look forward to welcoming you back on your next stay in Nairobi.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Orange, New Jersey
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 18, 2014

I wish we had stayed with House of Waine for a few more days. We had a hectic schedule and it was always nice to arrive back to the oasis of relaxation away from hustle & bustle of Nairobi. Despite an annoying incident with a taxi driver referred by the hotel, our needs were met expeditiously and in a friendly manner. The food was delicious and menu choices innovative. The bartenders and wait staff were very patient and helpful in offering beverage options and we were also very grateful to Dennis at the front desk who helped in shipping an item with DHL.

Room Tip: The hotel is very quiet so travelling with very young children might be a challenge. However, reque...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Albert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, February 20, 2014
Dear Albert,

It was a pleasure hosting you and your family at House of Waine and we are happy you enjoyed your stay with us.

Thank you for your kind feedback, we all appreciate it and also take note of the inconvenience caused by the taxi transfer.

We look forward to hosting you again on your next trip.

House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about House of Waine

Property: House of Waine
Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Hotel Style:
#1 Romantic Hotel in Nairobi
#1 Family Hotel in Nairobi
#9 Business Hotel in Nairobi
#14 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — House of Waine 4.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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