We are just back from staying at the House of Waine for 2 nights (one each on either end of a trip to Zanzibar). In itself its an absolutely beautiful hotel and you cant believe you are that close to a major city. we've stayed elsewhwere in Nairobi and the House of Waine is simply beautiful in comparison. The gardens and pool were great for our toddler and the staff couldn't have been friendlier about accomodating her even though its clearly not a hotel aimed at parents with young kids. There was a problem with our airport transfer the first time we stayed that was out of the hotel's control and when we returned on our way home, the staff could not have been more apologetic, arranging a complimentary transfer and upgrading us to the beautiful honeymoon suite, even though we hadn't complained. There were also loads of little touches which made the stay even nicer (they didn't charge us for cartons of milk for our baby, there was fresh milk - rather than UHT awfulness - in the fridges in the rooms as well as fresh coffee all of which make the difference). I was also very touched with the way the chap delivering room service tiptoed in and delivered our sandwhiches and drinks in the pitch black in order not to disturb our sleeping daughter. They could not have been kinder.
The only criticism I would make is that in researching the hotel, most indications were that it is located about 20-30 minutes from the airport. I don't actually think the hotel's own website says this but certainly a lot of the tour companies that advertise it do. This is nonsense. Even at 5.30 am on a Saturday morning with no traffic it took a good 45 mins. However, on Friday afternoon rush hour, it took us an hour and a half and on our return journey on Saturday morning it took us nearly 2 hours and that was with frankly insane driving from our taxi driver, going the wrong way down the road, driving in the ditch on the side of the road and bribing some road work contractors to let us drive down a newly resurfaced road. Had he not done this, I have no idea how long the journey might have taken. I think on balance its worth the time travelling (even when 7 months pregnant with a wriggling toddler to entertain) but I would have preferred to have known this in advance.
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- Also Known As:
- House Of Waine Hotel Nairobi
- Hotel Of Waine
- Of Waine Hotel