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“Warm and Welcoming” 5 of 5 stars
Review of House of Waine

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House of Waine
Ranked #13 of 156 Hotels in Nairobi
Certificate of Excellence
Lake Tahoe (California), California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Warm and Welcoming”
5 of 5 stars Reviewed July 12, 2013

We arrived at House of Waine about 10:15 pm after a 27 hour flight from California. We were immediately made welcome. We spent two nights and enjoyed the relaxing atmosphere. Beautiful grounds. The service was impeccable and the food was outstanding. We had the best Snapper we've ever eaten. Edwin, Alex, Bernard, Douglas and the entire staff were there to make for a remarkable stay. We would recommend the House of Waine to anyone traveling to Nairobi, Kenya.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank docprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, August 16, 2013
Thank you for staying with us and for the great feedback. We are glad our facilities and staff made your stay relaxing and enjoyable.

We look forward to hosting you on your next stay in Nairobi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    170
    45
    5
    0
    2
See reviews for
53
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
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  • Portuguese first
  • Spanish first
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English first
Dar es Salam, Dar es Salaam, Tanzania
1 review
5 of 5 stars Reviewed June 15, 2013

I'm pleased to read the reviews of House of Waine are still as I remember. We stayed at HoW back in 2005 when they just opened. It was my husbands' 30th birthday surprise and we Loved it! It was fabulous customer service and they created a very special private dining area for us on the day. It was very romantic, super service and good food. I got everything planned as I had asked for and they were more than generous:) i
I'm a very high maintanance type of gal and HoW went above and beyond to make this gal happy!!. It is very romantic so best for couples.
We still talk about it to this day but we left Kenya right afterwards and havent gotten a second chance to visit, whenever we move back to Kenya, we will definitely go back to HoW. I must add that it is quite pricy but worth it.
I would definitely recommend anyone that can visit it try out HoW. It's the gem of Nairobi suburbia!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joyce F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, July 1, 2013
We are happy you have great memories from your stay with us and will be delighted to host you when you are back in Kenya..

We look forward to your visit.

Thank you on behalf of House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
193 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed June 13, 2013

We stayed for two nights and were overwhelmed by the attentive service and wonderful accommodation. Everything here is first class. We even arrived back from our day out with muddy shoes and the staff took them from us and cleaned them. Decorated in decadent leather and timber, this place has a warm and inviting feeling.
The food is sensational and the staff are very friendly. We are very pleased that we chose House of Waine as our accommodation in Nairobi and would recommend this place to anyone wanting a fabulous experience.

Room Tip: Rooms are enormous and the bathrooms are palatial. Every room will be a good choice.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, July 1, 2013
We are glad you chose House of Waine and that you enjoyed your stay with us.

We appreciate your encouranging feedback and hope to host you on your next visit to Nairobi.

Thank you on behalf of House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selkirk, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 13, 2013

From the welcome to departure, House Of Waine is a refuge from a sometimes hectic travel schedule. There is an atmosphere of relaxation, regrouping and restoration as every need is attended to one hundred percent. The grounds are amazing - the rooms superb. No attention to detail is missed - highly recommended!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank 1953MACAOIDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, July 1, 2013
Thank you for your great feedback and we are glad you chose us. We look forward to continue making your stays in Nairobi memorable.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sighisoara, Romania
2 reviews
5 of 5 stars Reviewed June 12, 2013

Kenya is new to me, but since becoming a regular traveller to Nairobi in 2013, I have been delighted by my experiences at House of Waine. The location is ideal, close enough to the city, but set away in a green and quiet area close to many attractions. But it is not the location that thrills, but the House itself and the service one experiences. Set in its own gardens, this former private home feels exactly that, with numerous details worth writing home about eg rooms are not numbered but named, my favourite being Tembo, thus themed on elephants, Tembo meaning Elephant in Swahili, the menu is short but varies at lunch and dinner and all dishes are outstanding And finally the staff are wonderful, being courteous and always going the extra mile to assure one's comfort

Room Tip: Ask to overlook the garden
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank S-P O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, July 1, 2013
Thank you for choosing House of Waine and we are glad your experiences with us are delightful.

We highly appreciate your feed back and the whole team look forward to hosting you on your next visit.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartbeespoort, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2013

Was a very good experience. People are friendly and very helpful. Food is of a good standard, and the rooms are big and spacious. Wasn't a lot at the house but when there the staff was ready to help with anything.

Room Tip: All rooms are equal.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank afrikanerbul1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, June 11, 2013
We are honoured you chose us for your first trip to Kenya. We appreciate your great feedback and are glad you had a wonderful time.

We look forward to welcoming you back on your next visit to Nairobi.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2013

My husband an I stayed at the House of Waine in Kenya in the charming suburb of Karen. It is away from the hustle and bustle of Nairobi, but near Giraffe, Manor, Karen Blixen Museum, bead factory, elephant orphanage and more. The service s definitely 5*; the staff goes out of their way to provide and please. The grounds are immaculate, the rooms (each different) are lovely and the restaurant food is really delicious. Can't wait to go back.

Room Tip: All the rooms on the backside of the building have beautiful views of the pool, manicured grounds an...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank savvytravelgalDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoWNairobi, Manager at House of Waine, responded to this review, June 10, 2013
Thank you for choosing House of Waine and we are happy you enjoyed your stay with us.

We highly appreciate your great feedback and look forward to hosting you on your next visit to Nairobi.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about House of Waine

Property: House of Waine
Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Location: Kenya > Nairobi
Hotel Style:
#1 Romantic Hotel in Nairobi
#1 Family Hotel in Nairobi
#9 Business Hotel in Nairobi
#13 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — House of Waine 4.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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