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The Panari Hotel
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Reviews (368)
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All reviewsice rinkmombasa roadnational parkjomo kenyatta international airportnear airportswimming poolshort staybusiness hotelrooms are spaciousgarnetsecuritytrafficgymairlinestopoverslippersdriver
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Reviewed January 18, 2013

This hotel welcomes you with arms wide open. There's a guard at the gate and there's ice in the ice-box. Everything is complete. Across the roadway you can see the Nairobi National Park pulsing in the distance.

If you need a place to stay just for a night while you're in transition, this is a great place to stay as you do NOT HAVE to deal with Nairobi traffic -- WHICH IS AWFUL! You can spend hours going nowhere.

Don't miss the stone stairwell going top to bottom on the backside of the hotel. Walk it. you won't be sorry :)

  • Stayed: November 2012, traveled as a couple
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Thank GlendonJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Managing Director at The Panari Hotel, responded to this reviewResponded March 8, 2013

Dear Glendon,

We are glad that you took time to review our product and services on this platform for other travelers to see.

Indeed The Panari hotel is the best transit point saving you the agony of missing your flight while waiting in traffic from the city.

It is a joy reading from a happy guest and we believe that you will always make The Panari hotel your preferred hospitality partner in Nairobi.

With regards,
Managing Director – The Panari Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

We booked a flight from Lamu to Wilson Airport and Had 6 hours until we needed to be at the International Airport. We decided that we would find a hotel that had a bar and restaurant to waste some time. When we arrived at Panari they checked our luggage so that we could eat and drink. The respect they gave us was as if we were going to spend $200. Great staff and great end to our time in Kenya.

  • Stayed: December 2012, traveled as a couple
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1  Thank Billy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Managing Director at The Panari Hotel, responded to this reviewResponded February 26, 2013

Dear Billy,
We are glad to read about your experience at The Panari Hotel. Thank you for stopping by, it makes us confident that we have a new guest to our list on your next visit to Kenya.

Being the nearest hotel to the airport, we have put everything in consideration to make this the best transit point to all travelers.
As you may have noticed during your visit, we had some construction work on ground and first floors.

The hotel management has invested in a world class lounge with a café and bar to be launched in the next few weeks.
This will serve as the best place to catch up on a short meeting with friends and a quick meal as travelers wait for their flight time.
We look forward to hosting you once again and hope that you will always make The Panari hotel your first choice in Nairobi.

King regards,
Managing Director – The Panari Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

I have stayed a this hotel on numerous occasions due to this is the one my work book for me.

This hotel is based out the main centre of Nairobi but is about 15mins away from the airport.

The rooms are always very clean and front desk service is great. I have never eaten at hotel, but does have a restaurant in the building, used to have a courtyard with food but as of Dec12 only 1 shop open!

Ice rink in the building! Seems funny for a hot country.

Gym and pool also in the hotel but starting to look a bit tired but still useable.

Room Tip: Try to get a room at the front of hotel to overlook national park and to see locals pass by!
  • Stayed: December 2012, traveled on business
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Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesMwangi, Manager at The Panari Hotel, responded to this reviewResponded January 2, 2013

Dear NeilMat,

Happy new year!

We are glad to have had an opportunity to accommodate you once again.

Much appreciation for the positive feedback and for sharing your experience with other travelers.

As you may have noticed, there is a lot of property improvement going on at the moment to enhance our guests’ comfort.

New food outlets will be open soon and so be assured of a whole new experience the next time you stay with us.

Wishing you a prosperous year ahead.

Kind regards,
James Mwangi
Operations Manager – The Panari Hotel

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Reviewed December 27, 2012

Spent one night at this hotel and it was probably the worst hotel I have experienced in Kenya. The cost of one night, or 8 hours was over $300 and the rooms are tiny. If this hotel can find a way to charge for more, I am sure they would!

There are much better hotels in Nairobi that are more cost efficient and reliable than this one. I would not recommend this hotel, nor will I ever stay here again.

Room Tip: No good rooms, they are all small and way overpriced.
  • Stayed: October 2012, traveled on business
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1  Thank laurence_baird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managing Direct... ., Guest Relations Manager at The Panari Hotel, responded to this reviewResponded April 2, 2013

Dear Laurence,

We have taken time to understand your grievances as raised in your review after your December stay.

We have also carried out our investigations and understood that our managers on duty at that particular time contacted you to explain the details on your bill.

You should therefore be in the know of our justification for our charges which pertained to more than one guest in the room.

We are therefore satisfied that the rate charged you was appropriated for the services rendered.

Should you wish to have further clarification, we will be pleased to offer it in confidence.

Kind regards,
Guest Relations Manager – The Panari Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2012

First time staying here. Staff was super friendly and helpful. Rooms were very nice and clean. Only issue which I resloved myself was with the faucets in the shower. Very hard to turn and difficult to control temperature. Could use some updating of the plumbing but construction in the hotel shows that they are making improvements. Close to airport. Security seems adequate. Numerous restaurants to chose from but beware that the breakfast buffet is extremely pricey (2800 KES). Nothing around the hotel area within walking distance but all needs contained within the hotel so this is not a great issue. Overall, I would recommend this hotel for short stays.

  • Stayed: December 2012, traveled on business
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1  Thank CaptBoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesMwangi, Manager at The Panari Hotel, responded to this reviewResponded January 2, 2013

Dear CaptBoons,

Thank you for choosing to stay at The Panari Hotel . We are appreciate you for taking time to share your experience with other travelers.

Our guests’ comfort is our primary concern and we are doing everything to ensure that you have a relaxing and enjoyable stay at our hotel. As you may have observed, we are working on property improvement to have all comfort and entertainment under one roof.

We recognize our location away from town and therefore the need for additional outlets. I also wish to clarify that our buffet breakfast is KES 1,750 and not KES 2,800.

We are sorry that the details of your bill were not made clear to you at the point of sale to justify the value.Above all, we hope you enjoyed your stay with us and hope to receive you again in the near future.

We the staff and management of The Panari Hotel wish you a prosperous new year!

Kind Regards,
James Mwangi
Operations Manager - The Panari Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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