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“Lovely Restaurant and Garden” 4 of 5 bubbles
Review of Karen Blixen Coffee Garden & Cottages

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Karen Blixen Coffee Garden & Cottages
Ranked #8 of 190 Specialty Lodging in Nairobi
Certificate of Excellence
Dubai
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Lovely Restaurant and Garden”
4 of 5 bubbles Reviewed March 28, 2013

The food was excellent (if a bit on the high side). We enjoyed sitting in the cool shade of the garden on a warm day for an excellent luncheon.

The fried shrimp were an excellent and very tasty choice. We also enjoyed seeing the historic Ewart Grogan house which is located just off the garden.

  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jcmach1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
    69
    40
    5
    5
    6
See reviews for
32
36
11
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Istanbul, Turkey
Level Contributor
215 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed March 2, 2013

We stayed at the Karen Coffee gardens for several weeks. The hotel has its strong sides like food and senic settings and some of the staff that are very nice. Especially the gardeners, cleaners and the guards are good and some of the food/beverages staff.
Dinner and lunch is better than average in Nairobi and should be commended (if they can get the order right).

However there are many deficiencies with this hotel that doesn't make it worth the price. There are much better options in Karen at similar prices.
Some key deficiencies:
-staff steal from the customers. When notifying the management, no real action was taken. They probably shared the proceeds.
-room service is more or less a disaster. If an order is placed, you can be sure 9 out of 10 times something is forgotten or they have forgotten the whole order
-is seems breakfast (which is very spartan) comes as a surprice every morning. Usually missing something every day of basic items like spoons, out of bread, yoghurt etc.
-wireless is a disaster - nothing more. When complaints are made, they sent a "technician" that is also a gardener. You can imagine the outcome! We had to move cottages as they could not figure it out. When it works, its in slow-motion
-fitness is as basic as it comes - 2 treadmills (one which didn't work) and a few worn-down machines.
-the pool attendands are never available as they sit inside paying on their cell phones. If you ask for towels, they might dein to find them or simply say "we don't have any more towels"
-the pool is not clean
-the restaurant/room service attendants seems to have a hearing deficiency as no instructions on cooking seems to be transferred to the kitchen. Still have not gotten a hamburger/steak cooked according to what was ordered (rear/well done/medium etc)
-cleanliness of the rooms is so so. Bed sheets are stained and bath rooms could need a better scrub
-if orders are made from the pool area, it can take up to 1h to get food/drinks (the restaurant is about 100m from the pool)

Room Tip: All cottages have large living rooms and spaceous bath rooms.
See more room tips
  • Stayed January 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank bulgenes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
2 reviews
2 of 5 bubbles Reviewed January 29, 2013

Beautiful Garden but poorly run.

The gym has 6 equipment and 2 were not working. The staff are NOT friendly. The salon is a joke.
The pool area charges you full price of 1000,- KES even after half day!

Best for a coffee or drink and not more!

  • Stayed January 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
Thank enokeke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

This is my second stay here. Once again a very comfortable and noticed some improvements, one much needed was the safe in the cottages, thank you. As before couldn’t fault the staff, restaurant and pool side area, even managed to get in the pool since solar panels have boosted the warmth of it. Will return.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trotter747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

This was our third visit to the Karen Blixen. It is a lovely quiet get away, a garden oasis in the city. The cottages are older but very comfortable and well appointed. We now know several of the staff and they always welcome us back with typical Kenyan warmth. The food at the restaurant and bar is great - the pumpkin coconut soup fabulous!! This year my husband and I each had a massage - a wonderful antidote to the long overseas flight.

Room Tip: We've stayed in several of the rooms and all have been lovely.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KathyV46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

We spent two nights prior to our Safari here. And returned for the night of our departure.
Clean, spacious rooms. Large bathrooms, twin sinks and lots of hot water!
Staff is most helpful. The Gardens are beautiful. Swimming pool and Spa.
Internet.
Outdoor bar with umbrella tables.
An excellant restaurant.
Omlettes made for you at breakfast.

Room Tip: All rooms seemed lovely.
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ahboo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
126 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed September 8, 2012

Karen Blixen cottages is about 30 minutes from the airport and out of the CBD. the property is located in one of the nicest residential areas of Nairobi and features self-contained well appointed cottages in a peaceful garden setting.
WiFi is available throughout the property, great massage, good sports bar and restaurant.

Room Tip: All are good - cottage 9/10 is a two-bedroom cottage which is handy for families. All the other cott...
See more room tips
  • Stayed August 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pottsy747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Karen Blixen Coffee Garden & Cottages

Property: Karen Blixen Coffee Garden & Cottages
Address: 336 Karen Road | P.O Box 163, Nairobi 00502, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 190 Specialty Lodging in Nairobi
Price Range (Based on Average Rates): $$$
Number of rooms: 15
Official Description (provided by the hotel):
The cottages are located in Karen, a beautiful, peaceful suburb approximately 20 miles from downtown Nairobi and about half a mile from the famous Karen Blixen Museum. The cottages are located in the midst of one of the oldest formal gardens in Kenya which have huge jacaranda, candelabra, cactus, bottlebrush, and other trees. Over 200 types of flowers bloom through the year and numerous bird feeders attract hundreds of varieties of birds. ... more   less 
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Also Known As:
Karen Blixen Coffee Garden & Cottages Hotel Karen
Karen Blixen Coffee Garden And Cottages

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