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“A dream oasis in the city” 5 of 5 bubbles
Review of Palacina Residence & Suites

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Palacina Residence & Suites
Ranked #22 of 161 Hotels in Nairobi
Certificate of Excellence
Stockholm, Sweden
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A dream oasis in the city”
5 of 5 bubbles Reviewed January 31, 2011

Me and my partner stayed here as part of our honeymoon trip through Kenya and Tanzania! This hotel was by far the most impressive throughout out travel. The service was fantastic, the room equally so. Our only regret was that we only stayed one single night... We would have loved to stay at least a couple of days to enjoy the hotel more.

Highly recommended is the restaurant that belongs to the place that plays live jazz music while you are dining! The atmosphere and food is simply great!

Small things like having a DVD library where you can just pick your movies are just fab add-ons to this great hotel! We loved it!!!1

Honeymoon or just passing through Nairobi, this simply must be the best place to stay at !!!!

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Moi77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    127
    40
    6
    4
    3
See reviews for
24
70
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Colchester
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed December 2, 2010

Arrived in Nairobi and stayed 3 nights here. This was a perfect way to get over the flight and start our holiday. A superb, small, friendly, comfortable hotel, but beautifully furnished. Sufficiently far out of Nairobi to be quite, but still an easy drive to the city centre. The views are not the best (bit of construction going on), but our balcony looked out into a valley with trees and gardens. The Hotel has a small pool which was too cold to swim in during our stay, but was clean and well kept. The restaurant was very nice, partially outside and romantically atmospheric, with an international menu with some Kenyan specialities (try Kenyan Gizzards if you are feeling adventurous). Breakfast excellent, a buffet and also some items were cooked to order. We stayed in a suite which was plush, the bathroom was huge and everything was extremely clean and well kept. This would also be an ideal hotel to stay in on returning from Safari.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank polarbearonthinice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
191 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed November 21, 2010

We only stayed overnight between flights. The room was well appointed and clean, the bed was comfortable, the breakfast was very good. The grounds are a large garden, very well kept and lovely. Would stay again.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank neriagechris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amersham, United Kingdom
Level Contributor
101 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed October 3, 2010

We ended a fantastic two weeks in Kenya at the Palacina Residence and Suites, Nairobi. We were here for 12 hours, flying out early the next day. What a greeting on a Thursday night: free wine and canapes in the hotel reception with a piano bar. We were upgraded to the Presidential Suite, which was huge. In fact it was so huge that we couldn't sleep! We did enjoy the double jacuzzi though.

Staff were welcoming and friendly and nothing was too much trouble. We ate at the Moonflower restaurant, which is attached to the hotel, and which is lovely. Portions are huge, and we felt really bad because we could not clear our plates. The food is described as Japanese, but it is more fusion/European than Japanese we would say. Staff in the restaurant were also obliging.

The view over Nairobi at night from the suites is amazing. There is a lot of security because the President's palace is nearby. This might be a little off-putting to some.

Next morning we received a charming wake up call at 5am from the receptionist, who then ran around making coffee and organizing breakfast for us. This set us up well for the drive at break neck speed to the airport and the rigours of the Virgin Atlantic flight home.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Monkeyhumble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
236 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
5 of 5 bubbles Reviewed September 25, 2010

After 4 months travelling through Africa and climbing Kili, we splashed out on a bit of luxury in Nairobi. I cannot fault the Palacina at all.

Rooms are beautifully decorated, beds massive and comfortable, food gorgeous, staff helpful> Best breakfast in Africa for sure

We just loved all the little details in the hotel. Clearly designed by someone who has travelled a lot and kows what weary travellers need.

Stayed September 2010, traveled as a couple
Helpful?
Thank Chocolate74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 15, 2010

very welcoming staff,.. Especially the always smiling reception guys. very large rooms, free internet, free dvd movies, .. Even free cookies! A true gem in nairobi!

  • Stayed September 2010
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank catchmeifucan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed May 13, 2010

Rooms are very comfortable and the whole hotel is very clean.
To get transportation we waited over an hour because they want you to use their own
overpriced transportation.
Terrible room service and quite overpriced. Our food order was not complete, and we
are still waiting on mayo and ketchup!!
Staff is indifferent.

  • Stayed July 2008
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank vilar30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacina Residence & Suites

Property: Palacina Residence & Suites
Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Official Description (provided by the hotel):
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 
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Also Known As:
Palacina Residence Hotel Nairobi
Palacina Residence And Suites

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