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“Ideal place for the business traveller” 5 of 5 stars
Review of Palacina Residence & Suites

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Palacina Residence & Suites
Ranked #22 of 156 Hotels in Nairobi
Certificate of Excellence
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Ideal place for the business traveller”
5 of 5 stars Reviewed November 16, 2012

Palacina is one unforgettable experience. I had a fantastic time in my short stay and would not even think twice about recommending it to my friends and business associates. I especially liked the food and ambiance and most of all the service. It guarantees real value for one's money.The relaxed and peaceful atmosphere gives the ideal environment for one to conduct their business. Congratulations Palacina, you are definitely a cut above the rest in the hotel and hospitality industry. Keep up the good work.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank immaculate w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    114
    36
    5
    4
    3
See reviews for
22
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
London
Level Contributor
199 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed November 4, 2012 via mobile

We stayed here for one night whilst en route to Tanzania for Safari. It was about a 30 min drive from the airport and you see a bit of Nairobi on the way. The hotel is behind heavy security doors and well guarded. We felt very safe. Rooms are lovely, very spacious and huge beds. Breakfast was quite limited but certainly adequate in terms of continental. Gardens looked nice but sadly we didn't have time to enjoy them.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank PistolPete2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
84 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed October 14, 2012

We just spent one night at the Palacina following a two week Safari and prior to our flight home. The hotel is located near the state house thus is in a good location though nowhere in Naroibi is it safe to wander the streets. Every building is a walled compound.

The Palacina is a small boutique hotel. We were in room 18 which was up two flights. It had a spacious deck, large sitting area, very comfortable king, walk in closet, and an extra large bathroom. Very comfortable. Dinner in the restaurant was excellent with a nice band playing at a comfortable sound level.

The next day we planned on touring and returning to the hotel to freshen up, and have dinner prior to heading to the airport at 7pm. Given it was raining we returned at 2pm and the hotel was gracious enough to comp us a free room in their residential apts area so we could relax and shower before the long trip home. That was a big and very pleasant surprise. Our tour operator, Kensington, must do a lot of business with them.

Room Tip: Room 18 was very nice.
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Stayed October 2012, traveled as a couple
Helpful?
Thank TimeTraveler123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scunthorpe, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 14, 2012

We were upgraded to the penthouse upon our arrival and the suite was fantastic, great decor and design throughout the whole hotel.
The attached restaraunt was really great and we enjoyed our meal there during our brief stay in nairobi.
The only negative I have was that when the small shaving mirror fell in our room and smashed while I was using it, I reported it to reception and apologised and did say I would pay. However upon check out we were charged $25US for whatseemed to be a $5 mirror. But it was 5am and I was in no mind to argue it out.
The hotel is decorated to a high standard (there are also an interior design company).
We only arrived mid afternoon and left early morning so didn't see anything of nairobi, but this hotel was an oasis of calm and luxury hidden away behind security gates and high walls, within the chaos of nairobi

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Owengem81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paynesville, Minnesota
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 11, 2012

My husband and I took a two week Safari in Africa. We arrived in Nairobi around 8:00 pm, so were tired from the long travel. The hotel is small, but the staff friendly and accomodating. We were able to order food, and wine/beer before heading to bed. Rooms were comfortable and modern. We had to go up several flights of stairs to get to our room, but we had a busboy carry our luggage. This hotel is expensive, so hard to justify the price when we were just there to sleep. Not sure if there is anything to do near the hotel, since we were only there overnight.

Room Tip: If you have an issue with stairs, you may want to request a room on a lower level.
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  • Stayed September 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank djstravel44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 10, 2012

I stayed here for a week on business and really enjoyed the hotel.

I would say that this is not really set-up for business travellers (internet not great, desk area not great to work on, etc.) but for a holiday this would be my first choice of a place to stay.

The rooms are large, safari styled and very comfortable with a separate area with a sofa, TV and simple kitchen.

The restaurant is very nice and the grounds that the hotel is located on are green and picturesque. The staff are friendly and very willing to help however they can.

If you are coming to Nairobi on holiday, maybe passing through to go on Safari I would highly recommend staying here.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Rand0m_Th0ughts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 5, 2012

Tour operator arranged day stay while waiting for connection to London from Madagascar .
Lovely place with superb facilities , shame not staying overnight .
warnings
1 hr 15 minutes from the Airport at rush hour , terrible traffic , very nice driver though .
Very nice restaurant but factor in slow service .

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jennypin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palacina Residence & Suites

Property: Palacina Residence & Suites
Address: Kitale Lane, off Dennis Pritt Road | State House Area, P.O Box 48728, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Romantic Hotel in Nairobi
#8 Family Hotel in Nairobi
#11 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palacina Residence & Suites 5*
Number of rooms: 14
Official Description (provided by the hotel):
For weary travelers who have seen many a hotel room, Palacina is a breath of fresh air. Offering all the luxuries of a five star hotel, with special personalized service, a relaxed atmosphere and great attention to detail. As a family owned and run hotel the core emphasis is on making guests feel at home during their stay in Nairobi in an atmosphere of understated elegance and warm hospitality...Welcome to Nairobi's most relaxing address! ... more   less 
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Also Known As:
Palacina Residence And Suites
Palacina Residence Hotel Nairobi

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