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“#39 of 50... you mean there is worse”

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Hotel Ambassadeur - Nairobi
Ranked #131 of 170 Hotels in Nairobi
Reviewed April 8, 2009

The reviews below say it all... hot water??? Ehm... no. Maintenance... again... No. A quite night sleep... ehm... no. Value for money...? Value is not a term I would use in any context with this hotel.

  • Stayed: November 2007, traveled as a couple
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3  Thank tactix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 - 34 of 36 reviews

Reviewed March 28, 2008

We stayed here just for one night (thankfully), and because it is in the centre it was so noisy we didn't sleep all night. If you don't mind the lack of hot water and really feel you must stay in this hotel, then at least do yourself a favour and take some earplugs. At least the sheets seemed clean (but I wasn't so sure about my old pillowcase). I hope you have better luck than us.

  • Stayed: March 2008, traveled as a couple
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1  Thank married_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2007

i was going to write and write about how horrible the hotel ambassadeur is, but in the end "there's a reason why it's so inexpensive" sums it up.

a few lowlights -

while the hotel is located in a prime downtown location, it is surrounded by bus (matatu) stops. buses in nairobi are privately owned and the drivers must solicit passengers. they do this by screaming, sometimes using a bull horn, at the top of their lungs no matter the time of day. it is nearly impossible to sleep. (i had heard that the ambassadeur was loud, but i live in a major us city, right on a major thoroughfare and between a police station and a fire station. it has nothing on the noise from the matatu stand!)

it's not all that safe. they do have guards on every floor, but items were still routinely stolen from rooms and the restaurant. the guards also did little to keep the thieves from roaming the halls - the very thing their mere presence was supposed to stop.

back in the day the ambassadeur was the premier hotel in nairobi - five stars all the way. unfortunately, it has fallen into complete disrepair. we are avid world travellers and have a high tollerance for "well worn." this place is down right dirty. it was so bad that we were hesitant to leave our unopened suitcases on the surfaces.

just don't bother.

**only one highlight - the night porter, shadrach, was excellent! the rest of the staff was sketchy.

  • Stayed: January 2007, traveled on business
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3  Thank Twenty7east
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2007

I have stayed at this hotel twice during my trip- 4 days in total. The only thing which was good- was the price. compering the other rates in Nairobi, hotel seemed to be safe and cheap. But what we did not like: almost nothing worked (shower, TV, phone), rooms definetly need to be renewed and it was quite dirty. and the most important thing- it is extremly loisy there, as the hotel is just to the buses stops, so for the first night I got to sleep at 4a.m.
The important thing- it was safe, guards on every second level, so ok from that side.

  • Stayed: January 2006, traveled with friends
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2  Thank R0BERT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2006

i would not recommend this hotel at all to anybody...i was there for 21/2 weeks and in this time the hot water was not on for 5 different days during the stay and my passport was stolen out of my room during the night when i was asleep....management covered for taxi to embassy and called the police and of course the thief was never caught, but it caused a lot of headaches to get another passport
the food in this hotel was acceptable but staff was very poor...
if there are any questions, please ask......
riocoribri04@aol.com

  • Stayed: February 2005, traveled as a couple
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10  Thank riocoribri04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2015
Google Translation

  • Stayed: March 2015, traveled on business
    • Value
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Thank crenal2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2015
Google Translation

  • Stayed: December 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Sophi Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ambassadeur - Nairobi

Address: Moi Avenue | PO Box 30399-00100, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #131 of 170 Hotels in Nairobi
Price Range: $57 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Ambassadeur - Nairobi 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Ambassaduer Hotel is conveniently situated in the heart of Nairobi close to the best restaurants, cinemas and shopping malls. The hotel is located directly opposite the National Archives. The hotel is a 3 star with 83 en suite rooms all with internet connectivity. ... more   less 
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Also Known As:
Ambassadeur Hotel Nairobi

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