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“Budget hotel, good food” 3 of 5 bubbles
Review of Hotel Ambassadeur - Nairobi

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Hotel Ambassadeur - Nairobi
Ranked #115 of 161 Hotels in Nairobi
Coimbatore, India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Budget hotel, good food”
3 of 5 bubbles Reviewed April 17, 2014

Budget hotel, big rooms, limited but good food.
Was in corner big room.
Bathrooms can be a put off as is old. Can do with revamping.
Roads outside are noisy till late night though.
Staff and room service was great. Bar with limited selection.

Room Tip: Rooms not facing main roads will be quieter
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AjitPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    1
    4
    15
    4
    11
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 24, 2014

I stayed at the hotel on 20/03/14. Quiet reasonable and not at all bad, after reviewing all the bad comments on it. Although not very clean, but still okay for USD 60 (including a good breakfast). No security issue, rooms are secure. Although lot of noise from the streets for those residing on 1st and 2nd floor. I stayed on the 5th floor. Bar very lively and restaurant quiet reasonable priced. The best thing about the hotel is, it is at the very center of Nairobi town and taxis are easily available. Will definitely use it again and would recommend it for budget tourists.

Room Tip: rooms on the 4th and 5th floor are free of noise pollution from the streets below.
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  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AnilkumarGurgaon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 10, 2013

At the reception you are met by smiling staff but the noise from the matatus and clubs is horrible! The room I got was huge for only one person. Tree beds and bathtub with waterheater so it is possible to get a decent shower. Housekeeping staff is great. Happy and chatty!
But you will NOT get ANY sleep here. I stayed for four days ending up on the bathroom floor for a more quiet place to sleep. Also the wifi doesn't work unless close to the door. Finale I moved and got a refund for the last days - once again very good service and they are truly sorry about the noise.... But what to do...

  • Stayed September 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lgccgl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah W, General Manager at Hotel Ambassadeur - Nairobi, responded to this review, October 17, 2016
Dear Igccgl,

We apologize for the late response.

We would like you to know that we addressed the noise issue and we we able to come up with a solution. We have managed to fit our rooms with sound proof (double glass) windows and to say the truth it has had a great impact on noise reduction. You are guaranteed of a quality night of sleep and we would like to host you another time in future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

Nairobi
Level Contributor
61 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed October 8, 2013

Stayed the night of 4 October 2013 and paid the Kenyan resident rate of KES3,800 for two people in a double room. Staff advised the tourist rate is US$70 per night. The hotel is in a good location right in the centre of Nairobi next to the National Archives. We stayed on the 6th floor but there was still noise from the street throughout the day and night. The rooms and furnishings are quite old and in need of an upgrade. Air conditioner, towel, bottled water and TV with 12 channels in the room. Basic accommodation for those wanting a mid-range stay in central Nairobi.

Room Tip: Ask for a room as high as possible away from the street noise.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Kuzurura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lusaka, Zambia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 4, 2013

Terrible location!! The noise from outside is horrific. Crowded entrance (very scary) Abysmal service!! Very old furniture and fittings. Taking a shower was an an experience for the brave and desperate. Security does not seem assured. Not recommended at all.

  • Stayed September 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Banji M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 24, 2012

Compared to the last time i was in this hotel i noted that the hotel had improved in terms of srvice delivery, cleanliness., and reduced noise in the rooms since the windows are now double glassed.

Room Tip: rooms on the archives side are quieter.
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  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank sandie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
york uk
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed May 1, 2011

the room service meal cost me 700 shillings it was dog end food at the airport cafe i paid 300 for food heaven,get a proper chef who can cook chapatis its your traddition,the room was smelling of dirt the noise from the matatus goes on all nite u cant sleep there ,the reception and the lift are contradicting this place,the jugs in the restaurant were chipped they dont serve fresh made eggs they come in a chaffing dish allready prepared what a dump,and the bath room oh my god

Room Tip: get qualified managers who can turn this place rod
See more room tips
  • Stayed April 2011, traveled solo
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank martinothehoudini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ambassadeur - Nairobi

Property: Hotel Ambassadeur - Nairobi
Address: Moi Avenue | PO Box 30399-00100, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #115 of 161 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Ambassadeur - Nairobi 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Ambassaduer Hotel is conveniently situated in the heart of Nairobi close to the best restaurants, cinemas and shopping malls. The hotel is located directly opposite the National Archives. The hotel is a 3 star with 83 en suite rooms all with internet connectivity. ... more   less 
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Also Known As:
Ambassadeur Hotel Nairobi

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